Recensioner (1 686)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
31 oktober 2020

We have been using instant search till now, this app is a fraction of the price and runs better than the instant search app, there was a couple of niggles with how this app displayed, got in touch with customer service and this has been sorted.
We have also seen our google page speed go up 5 points since swapping from the other search app, so real quick, it now controls our collections, so its well made, good customer service and great value for money.
If you need a search app this is the one to go for.

Rainbowvapes
Storbritannien
7 dagar användning av appen
Redigerat 12 november 2020

We know that you don't have an integration with the Wishlist app. However, the Flits developer team wants to talk to you on this issue and they are saying they can solve this issue by coordinating with you. Earlier also we were using your theme along with searchanise but did not face this issue. We along with Flits are waiting for your reply for the Last 2 days but no revert. Ticket #109768

JoyGlobal
Indien
6 månader användning av appen
Searchanise svarade 16 november 2020

Hello,

Thank you for leaving your feedback for us. We understand your concern and are really sorry that such a delay occurred.

We replied in the mentioned ticket and cc'd the Filts team. We'll be happy to answer all the questions the team has and discuss how their app can be integrated with Searchanise.

We will be looking forward to the reply in the corresponding ticket and are hoping that our cooperation will bring the desired result.

All the best,
Searchanise team

23 maj 2023

Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)

Lisa Eleni
Österrike
7 dagar användning av appen
Searchanise svarade 25 maj 2023

Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words.

If you have any new questions, please let us know. Any of our agents would be glad to help!

Best wishes,
Searchanise team

Redigerat 10 augusti 2022

Thought this app had great functionality. We have been using it for months and their support is always responsive. Unfortunately, they did a plan change and we did not realize so we did not select a new plan before the deadline. It is not like we canceled and forgot to turn the app off, they just changed their plans and left us hanging. Instead of reverting back to our normal collection page, this app just acted like our free trial was up and hid all of our products. Even if it was a trial, this app should revert back as if the app was not installed, and not just display nothing on the website!!! We lost out in $1,000s of dollars in revenue while our website was down. This can not be an acceptable way for this app to work. Updated - App developer contacted me and explained why it stopped working. Until they figure out a way to just "disable" the app when a trial ends instead of rendering collection pages useless, I would be very careful.

Golftini
USA
7 månader användning av appen
Searchanise svarade 10 augusti 2022

Hello,

We are very sorry to see you faced this problem! We totally understand how huge it is.

As you contacted us via email as well, we made sure to explain this whole situation to you in detail there. In short, it was all caused by the fact that Filters on collections are set up via HTML files of your theme.

Still, the problem itself was crucial and we understand your frustration. We will consult with our team to find a way to prevent such cases further. Even though it was a negative experience for you, we'd like to thank you for letting us know about it so we can improve our functionality.

If you still have any questions about it or anything else, feel free to contact us via email.

Best wishes,
Searchanise team

22 februari 2021

A+ search app. Our theme did not come with a very good default search. Installed this and was shocked how seamlessly it integrated, even with our theme being highly custom. Very impressed

Canada PEScience
Kanada
7 dagar användning av appen
30 mars 2019

Great app! Every shop with a lot of products really needs to add this app. Easy to set-up and great response from customers. Love it!

Kraaltjes van Renate
Nederländerna
7 dagar användning av appen
4 juli 2017

Works as advertised. We have nearly 20k products and Searchanise indexed them quickly and the search works well right out of the box.

Faucetlist Com
USA
7 dagar användning av appen
26 maj 2017

I have tested quite a few search apps and this is BY FAR THE BEST! Not only does the app have the best features and customizability, it is also one of the cheapest ones out there. The customer support is incredible and offered me some custom integrations at no additional costs within my first day of the trial. I upgraded to the pro version before my trial even ended.

The Pixel Empire
USA
7 dagar användning av appen
21 februari 2018

This helps solve clunky issues with making enough of the right information available/right in front of site visitors. This app really does search every corner & hidden spot in your site & pulls information to the surface readily. Need to make something show up? Add a word here or there, reindex & boom, there it'll be in search results. Works lightning fast as you're typing, too. I was also able to tweak app verbiage to my liking, always a plus :) If that's not enough, they quickly send informative yet unobtrusive "happy" emails that were key for me adding critical elements to my shop...including the code for adding a search bar my theme didn't have but sorely needed!! Haven't had installed very long, but I'm impressed & happy! ~ Sue Ann & SueAnnTexas.com ~

Flying Star Bar Shop
USA
7 dagar användning av appen
5 juni 2018

I am very happy with the app and its abilities. Customer service has been good.

Primeacta9 Tactical
USA
6 månader användning av appen