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I think this add so much value to search bar.
is not working properly with my pages. when i click on the brushes tab for example, it doesn't show me just brushes. It shows me all of my products in general...fix this
Hello,
Thank you for taking the time to share your feedback with us. We are truly sorry to see you faced such an unpleasant situation!
Unfortunately, we didn't have a chance to help you because we didn't receive an email from you.
As far as we see, you are no longer our client which is very sad to see. Nevertheless, if you ever decide to give us another shot, feel free to contact us via email at feedback@searchanise.io where we are always ready to help.
All the best,
Searchanise team
Searchanise has been a game-changer! The app is very intuitive and allowed me to incorporate custom meta tags from a provider that has image analysis AI that would then tag the images based on what is visible to the customer. My only wish is that the Searchanise team change the "Color" option to "Look" and then incorporate more controls, such as fonts, weight and style.
Michael Loates
www.glenloates.com
Hello,
Thank you very much for your kind words! We are happy to see our app being so useful.
As for the ideas you shared, we appreciate it very much that you took time to explain what would help you even more. We will do our best to improve our functionality to better suit your needs.
Best wishes,
Searchanise team
Working well so far, and support was faultless when required. Lots of customisation options and flexibility in terms of installation.
Tested various apps, this is exactly what we needed! Pro and perfect integrated in our brand and shop design.
Great support! they were quick to respond and i am happy with the app integration to my website. even shows a slight speed increase in my store speed due to better product indexing.
Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there,
Thank you for your review.
We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue.
We would like to make things right and would be grateful if you could give us another shot. Together, we can resolve the issue with the admin panel and ensure that you have a better experience with our app. We hope that this will help you form a better impression of our app and our team. If you are interested in our offer, please let us know. We will do everything we can to identify the root of the problem and fix it.
All the best,
Searchanise team
Update Review: the developer contact back to me and offer the solution to the bug. After trying to find the replacement apps, the similar issue also occurs. 4-stars for resolution at the end.
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There is a bug in the search box for the one using mobile devices. It has been 4 days and there is no resolution yet. If your customers mostly access your site via mobile devices keep away from this app. Uninstall mine now.
First day on it but it seems to be working very well. I already used support a few times and they are quick and helpful. I had my doubts at first...but im impressed so far!
Seems to be a nice app. Support very responsive as well. The only thing I wish is that it was easier to control the upsell and cross sell items shown. You can set it manually or have it algorithm-based. But I haven't yet found a way to easily set different complimentary products for each main product (like butter with bread).
If you use the auto feature, they say it uses data from sales in the past 60 days which seems to work well, but for new products or products that don't sell often (maybe you are like us where we sell a lot to distributors and not a ton directly on the site), 60 days isn't a long time. I would pay for pro in a heartbeat if it meant more customization over upsell and crosssell.
Hi,
Thank you for your high evaluation of our app. We are happy to know that you like both the functionality and the interface of our Smart search app.
As for the interface issue, perhaps some of the browser extensions might get in the way. I see that you are already discussing this with our support team, so I'm sure the issue will be resolved soon.
Searchanise team