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I contacted Searchanise support team because I needed help making adjustments to Searchanise app product page.
Searchanise support team member, Alex B. responded providing me with the answers and solutions to my request.
I also requested CSS help for product title, filter and button. Searchanise support team member, Madina R. responded very promptly providing me with the information I requested.
I like the app features and functionality. I am impressed by the top-notch Searchanise support team members provide.
Thank you
Jorge C.
Thank you for sharing your positive experience with us! We're delighted to hear that Alex B. and Madina R. provided you with the support and solutions you needed. It’s great to know that the app’s features and functionality are meeting your expectations. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Best regards,
Searchanise team
We have been using Searchanise on our website for a few months now. It has worked great and help is always available to you. We needed some assistance with settings and they were very quick to help. After a few months we had some questions and received prompt, helpful replies in less than an hour. We could not be happier with making the choice to use this APP.
Thank you for your wonderful review! We're thrilled to hear that Searchanise has been working great for your website and that our support team could assist promptly with your settings and questions. We appreciate your choice in using our app and are here to help with anything else you may need.
Best regards,
Searchanise team
Love having the ability to customize my filters. Support staff is very patient and helpful. Wish there were more indepth / video tutorials on how to use the features.
Thank you for your review! We're delighted that you appreciate the customization options and our supportive team. You can find more helpful tutorials on our help portal. If you have any more questions or need further assistance, please don't hesitate to reach out to us.
Best regards,
Searchanise team
We have been trying out this app for about a week or so and we are loving it! It is really easy to setup and it looks really stunning on our site. We wanted to change some parts of the layout in the search results, and Stacy from their support team was extremely friendly and helpful, and has went out of her way to show us how to achieve exactly what we were after. Could not be more happy with their support and the app is amazing. Highly recommended!
Thank you for your wonderful feedback! We're thrilled to hear that you're loving the app and found it easy to set up. It's great to know that Stacy was able to assist you with your layout customization—we're proud to have her on our team. If you need anything else, don't hesitate to reach out. We're here to help!
Best regards,
Searchanise team
Great app. easy to use and get up and running, many features to help guide customers. Keep up the good work.
Thank you for the positive feedback! We're thrilled to hear that you find the app easy to use and full of helpful features. We'll continue working hard to bring you even more value. If you ever need assistance, we're here to help!
Best regards,
Searchanise team
We can't be happier, our website is as fast as the google search engine, God bless
Thank you very much for your feedback! We are happy to see our app provides exactly what you need at high speed.
Feel free to contact us at feedback@searchanise.io if you ever need help.
Best wishes,
Searchanise team
Searchanise gave us everything our old search app was missing, and for a great price. The few customizations we couldn't accomplish through the app were handled by the support team. Great communication and turn around time. Highly recommended!
Thank you for your positive review! We're glad to hear that Searchanise has been able to meet your needs effectively. Our support team is here to assist with any customizations you require, and we're grateful for your recommendation!
Best regards,
Searchanise team
this app works great and Ksenya support was very useful today
Thank you for your kind words! We're glad to hear that the app is working well for you and that Ksenya was able to assist you effectively. If you need any more help, we're always here to support you.
Best regards,
Searchanise team
Searchanise team was extremely supportive on the setup process. They fixed any issues in a reasonable time and also customized according to my store theme. They have offered all these in my trial period. I am looking forward to working with them for a long term.
Thank you for your kind words! We're delighted that our team could assist you effectively during the setup and customize our widgets to your store’s theme. We’re excited to continue working with you long term. If you need anything else, just let us know.
Best regards,
Searchanise team
Excelente soporte. Un app que vale la pena tener. En nuestra tienda con muchos SKU's funciona muy bien.
Thank you for your feedback! We're glad to hear that the app is performing well for your store. It's also great to know our support team met your expectations. If you ever need assistance, we're here to help!
Best regards,
Searchanise team