Searchanise Search & Filter , 1 607 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
14 maj 2019

the search engine is really robust and compatible also in Chinese ! very powerful! Not losing the information even searching in Chinese characters.

Gloria's Bookstore 灣區中文繪本童書專賣
USA
8 månader användning av appen
23 april 2018

Very useful , great application! :)

Cisco Net Global
USA
8 månader användning av appen
12 januari 2021

really the best search app available in shopify. It helped me and my customers finding what they were looking for in a smart and intuituve way. Ut's also very useful for clothe store

KIDEKADO | N°1 du développement de votre enfant.
Belgien
8 månader användning av appen
27 april 2022

This smart search & filter system is extremely good at what it does. I would not want my store of over 2,000 products to be without it, it is a must-have.
- Ben

RM Logitech
USA
8 månader användning av appen
Redigerat 6 september 2023

Update Sept 6: They have now offered to help me with video support when I initially asked several times and was always denied. It took a very negative review for them to offer a normal level of support. I will look for another app that is easier to setup.
__________
I think their search and filters would work well if I could set them up correctly. I spent months of emailing back and forth with support over things that should have been easy and even some technical bugs that they don't seem to understand and cannot fix. I begged them to get on a video call to help me finish the setup, but they claimed they could not provide that kind of support. If that's the case, then they should make setup easy. It was such a nightmare. I have built entire websites on Shopify before and nothing has been as difficult as setting up this app. I am so frustrated. Finally, I've given up and will uninstall the app now. Just beware. My developer was even having trouble. I do not recommend this app. I am off to find another.

The Eczema Company
USA
2 månader användning av appen
Searchanise svarade 6 september 2023

Thank you for taking the time to share your experience. We're very sorry to see your experience with our app was far from pleasant! It's the last thing we'd like our clients to go through so please accept our sincere apologies.

We looked through your email history with us and we understand why you feel this way. It's indeed very frustrating when the setup process takes so long. We sent you an email about our idea of dealing with this situation. See, we still want to make it right for you and leave you with the best results possible. Please let us know via email if our offer sounds good. We'd be more than happy to continue our journey and show you that we can make it up for you.

As for a video call, we'd like to clarify that initially, we didn't offer it because your plan didn't include such a service. However, we discussed the situation further with our team, and considering the fact that the situation was indeed quite complex, we decided to make an exception. We're sorry to see it was too late! Still, if you ever think of giving our app another shot, please contact us again and we will be glad to help as much as we can.

Best wishes,
Searchanise team

Redigerat 17 maj 2020

We just can say that this app (I prefere to call it a platform) is just brilliant. It helped us to optimize our store in so many areas and we were able to replace or cover the functionality of several other apps.

I would give it 10 Stars if possible!!

And the customer support is highly excellent. The are responding on the same day sometimes even immediately and on weekends. They really helped to answer questions quickly, but more important to help us to really customize everything towards our requirements. Thanks to Alexey here but also to the developers taking action in the background.

Smart search is really smart in many ways. First it comes with auto completion, error correction and suggestions that really work. And they are highly contolabe and can be customized. This is supported by really great anakysis tools. The search widget is also very nize looking and highly customizable (also using custom CSS).

But then it comes: You can also setup a filter with many product options, like product type, vendor, all variants and many more. No need to tag youre products, it does it automatically and again is highly customizable (including color swatches).

The result pages again look already great and can again be customized. But not even this. You can also use Searchanize to replace the collection pages. Due to the capabilities to again customize the look and feel to youre brand I'm now completely independent from how the different themes are doing this.

And then Searchanise also provides cross & up-sell widgets where you can decide where you want them to appear (including best sellers or customers also bought).

Also the product results are actually sensitve to the behavior of a customer and how she/he is navigating through yor store. So customers very likely see/find what they are interested in (at least this is our experience).

There would be much more to say ...

Thanks to the Searchanise team for doing an amazing job and I'm curious about their next steps!

I would like to extend my review: After using the App (platform) now for over half a year I can just confirm what I have written and we are still more then happy and amazed about the possibilities and quality.

Now I want to extend the review to also emphasize the fantastic support the team of Serachanise is providing. We had many requests in order to customize the look and feel but also request to get additional functionality and content (which required coding from Searchanise's development team).

The support team always answered within few hours either providing solutions immediately or trying hard to get more complex requests done as soon as possible. Even for the more complex development tasks we received a solution generally between 1-3 days - which is just amzing!

And I want to highlight that this was always done in a very friendly way always showing me that they are really willing and happy to help their customers. So a very special thanks to the support and development team (and to you Alexey!!!) for your great help and efforts.

Again I would give 10 Stars for the support and development team.

Reitsport Wüst
Tyskland
7 månader användning av appen
Searchanise svarade 28 oktober 2019

On behalf of the whole Searchanise Team, we would like to thank you for sharing your great experience in this amazing review!
We are quite thrilled to receive all the praise and we'd surely give you 10 stars in return for taking the time out to write in detail about all that Smart Search and Instant Search has to offer. And we agree with you it would be fair to call it a Platform for being a solid all-in-one solution.
We are proud to have you onboard and are looking forward to continuing with the same great relationship in the future! Cheers!

Redigerat 17 juni 2018

excellent so super and easy to use recommend 100% didn't even wait for trial to end to sign up

Xlr8
Australien
7 månader användning av appen
21 februari 2023

A great app and works really well, and I've found the team very helpful with any troubleshooting or amend.

Fox Brothers & Co Ltd
Storbritannien
7 månader användning av appen
Searchanise svarade 21 februari 2023

Hello,

Thank you so much for your kind words! We are so glad to hear that you are enjoying our app and that our support team was able to help you.

We strive to provide the best experience for our customers and we are so pleased that we were able to do that for you.

Please don't hesitate to reach out to us if you have any other questions or concerns. We are always here to help.

Best wishes,
Searchanise team

5 augusti 2016

Review for https://www.yourdiabeticsupplier.com -
This website search app is useful and definitely priced affordably compared to a few of the other top "Search" apps. It has a lot of customization features on the back end and another great thing is that the format in which it lays out the search results is a plus because it gives a lot of different filter options for the visitors. It suggests the correct products and also has its own algorithm based on previous searches and relevant pages/categories. It has definitely helped my site and with visitors converting to customers.

Yourdiabeticsupplier
USA
7 månader användning av appen
22 mars 2022

Smart Search & Filter has a very great support Team. Nastya helps me everything about using the app that takes me a lot of time to figure out. Thank you!

Captain's Cooler
USA
7 månader användning av appen