Recensioner (1 212)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 12 juni 2019

The app is good and integration is pretty good too. Need more features to give freedom to the user and flexibility for collections sorting. Needs also a better pricing plan. Definitely.

GIANNOPOULOS.GR
Grekland
Mer än ett år användning av appen
Redigerat 23 juni 2021

UPDATE : The team has solved the problem for our store. Thanks a lot ! The app works great for filtering and search. But since we installed it we have SEO issues. The main problem is that the app prevents us from adding h2 titles tag to our products names on our collection pages.
Also, the app prevents us fron adding alt tags to our images.

My Little Day
Frankrike
Mer än ett år användning av appen
Searchanise svarade 8 juni 2021

Hello,

Thank you for your feedback for us. We understand how important SEO is for the stores and will do our best to find a solution for these issues.

Our team is currently examining possible ways to fix the issues you mentioned and we will keep you updated in the current email thread.

All the best,
Searchanise team

19 september 2018

Been using this app for a year now and it's one of the better search apps out there. Quick support, they are always adding new features, improvements, and integrations. I'm still waiting for a filter app integration not sure if they will ever be possible though. Overall I'm happy with the product.

Nella Online
Kanada
Mer än ett år användning av appen
14 september 2018

User friendly. Helpful staff. However, I wish there was a way to organize the search categories manually. That's the biggest downfall I see at this point. Also, I wish I didn't have to manually go in and put in all the synonyms for the key words. This is probably inevitable and can't be done automatically but I just don't have the time to do it well. That's all for now. I'm happy with the app. THANKS.

My Wonderful Walls
USA
Mer än ett år användning av appen
28 september 2021

The app was installed by developers to enable filters and manage collections and it does do this well, we've only experienced one outage since installing a year ago. We're not using this app to the full extent of its capabilities and would probably benefit from a walkthrough session with the Searchanise team. Would totally recommend the Searchanise team as they are super helpful and friendly, jumping in to quickly resolve an issue that turned out to be unrelated to the app.

Andrews
Kanada
Mer än ett år användning av appen
Searchanise svarade 23 juni 2022

Thank you very much for taking your time and leaving us a review!

We will do our best to keep improving the onboarding process. Happy to know that your experience with other aspects of using our app was pleasant!

Best regards,

Searchanise team.

17 februari 2022

The customer support is excellent, Anastasia was very helpful and sorted out my issue straight away. The functionality of this app is perfect for what we need.

IndustrialComms
Storbritannien
9 månader användning av appen
Searchanise svarade 23 juni 2022

Thank you very much for the kind words. We are glad to hear that you enjoy our app and support!

Your review is highly positive, but it looks like we still lack something to get all 5 stars. Please don't hesitate to message us at feedback@searchanise.io if you have any suggestions on how we can improve your experience further or experience any issues. We will be happy to help!

20 mars 2019

Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars!

My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus-XT." I've added a synonym to take care of it, but there should be an option to at least ignore special characters.

Suppz
USA
8 månader användning av appen
11 november 2020

I have been using Searchanise Smart Search for more than 6 months now. And it has been functioning well for us. Our users especially benefit from instant search suggestions and results. I believe one small improvement will make it more useful for us. In the search results page, for filters, please provide an option to not include new collections by default. We want to manually add only those collections that make sense for filtering / faceted search. Currently, all new collections are automatically added and we need to go and remove manually. This makes it cumbersome for us. What I am asking for is to provide a switch that disables the automatic addition of collections to the filters, by default. All in all, it is a highly reliable app!

MyLang Books
Indien
8 månader användning av appen
Searchanise svarade 20 juni 2022

Hello,

Thank you for your kind review! We appreicate your willingness to share your experience with our app here.

As for your desired improvement, we couldn't seem to find any email from you where you mentioned it. If you still need this functionality, feel free to contact us. We will try to come up with a solution for you.

Best regards,
Searchanise team

29 oktober 2018

this application continues to surprise me,not only it solved the products search problem but also the most important part they continue to add more features to the application, recently the recommendation block function, it is amazing , thank you "Smart Search & Instant Search" team.

I was gonna give it 5 stars but because of the lack of some simple features like:
- make in search results the zero prices products to appear last after products with prices
- make products with higher discounts to show first in search results

Al-VOIP.COM
Saudiarabien
7 månader användning av appen
Redigerat 6 juli 2019

This app has been amazing at helping to make our products easier to find. With a large inventory, we struggled for the longest time with collections w/o adequate filters. That's no longer the case thanks to this easy to set up and customize app.

Update: I will change my review to 5 stars when they implement swatches for Shopify (not just for Magento) products in a collection page.

Dapperfam.com
USA
7 månader användning av appen