Recensioner (1 671)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
7 mars 2019

Customer Service is prompt but it takes a while for developers to fix bugs. I've had this app for 2 weeks and found 2 bugs with the filters. Took them 1.5 weeks to fix the first bug and then 3 days to fix the second bug. However, I will continue to be using this app as it is very useful.

Chung Hua Stone Kitchen
USA
Ungefär en månad användning av appen
7 maj 2018

Great app! Did not see the trial end though so was unaware it had ceased working on my site - needs addressing.
Once I signed up all good again.

Mac Alert
Australien
Ungefär en månad användning av appen
2 januari 2017

A very good search app. It is very product-centric. It has many good features that the basic shopify search does not have, like autocorrect, suggestions (while typing).

One feature which could be improved upon:
Even though it finds pages matching the search term, in the reports, it shows as zero, as no products were found.

Mass4d
Förenade Arabemiraten
30 dagar användning av appen
8 januari 2020

Good

Pamaheart
USA
28 dagar användning av appen
Searchanise svarade 9 januari 2020

Thanks so much for your review! Is there anything our team can do to help turn the good impression into great? We are looking forward to your reply at feedback@searchnaise.com

Redigerat 23 juni 2020

Searchanise has been a game-changer! The app is very intuitive and allowed me to incorporate custom meta tags from a provider that has image analysis AI that would then tag the images based on what is visible to the customer. My only wish is that the Searchanise team change the "Color" option to "Look" and then incorporate more controls, such as fonts, weight and style.

Michael Loates
www.glenloates.com

The Official Glen Loates Store
Kanada
13 dagar användning av appen
Searchanise svarade 20 juni 2022

Hello,

Thank you very much for your kind words! We are happy to see our app being so useful.

As for the ideas you shared, we appreciate it very much that you took time to explain what would help you even more. We will do our best to improve our functionality to better suit your needs.

Best wishes,
Searchanise team

Redigerat 22 februari 2018

Update Review: the developer contact back to me and offer the solution to the bug. After trying to find the replacement apps, the similar issue also occurs. 4-stars for resolution at the end.
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There is a bug in the search box for the one using mobile devices. It has been 4 days and there is no resolution yet. If your customers mostly access your site via mobile devices keep away from this app. Uninstall mine now.

Happyfamilycompany
Förenade Arabemiraten
6 dagar användning av appen
Redigerat 22 september 2020

Seems to be a nice app. Support very responsive as well. The only thing I wish is that it was easier to control the upsell and cross sell items shown. You can set it manually or have it algorithm-based. But I haven't yet found a way to easily set different complimentary products for each main product (like butter with bread).

If you use the auto feature, they say it uses data from sales in the past 60 days which seems to work well, but for new products or products that don't sell often (maybe you are like us where we sell a lot to distributors and not a ton directly on the site), 60 days isn't a long time. I would pay for pro in a heartbeat if it meant more customization over upsell and crosssell.

DIY Kit Creations
USA
6 dagar användning av appen
Searchanise svarade 17 september 2020

Hi,

Thank you for your high evaluation of our app. We are happy to know that you like both the functionality and the interface of our Smart search app.

As for the interface issue, perhaps some of the browser extensions might get in the way. I see that you are already discussing this with our support team, so I'm sure the issue will be resolved soon.

Searchanise team

Redigerat 3 april 2021

The app has strong functionality making it much more than simply a search app. We use Searchanise mainly for search results, collections, and filters on both. It would be great if they advanced their filters to include sliders for numerical ones, and if they could develop local search indexing it would make it a lot faster. Overall definitely worth a download.

Officecentre
Nya Zeeland
Ungefär en timme användning av appen
Searchanise svarade 23 juni 2022

Thank you very much for taking your time and leaving us a detailed review, we appreciate it a lot!

We are glad to say that slider filters are now featured in our app. Considering that you mentioned the lack of this feature as a downside of our app, it would be great if you could test the slider filters and let us know if they work the way you need them to. Please refer to our article about how they can be set up: https://docs.searchanise.io/set-up-filters-based-on-product-options-tag-prefixes-metafields/#converting-numeric-filters-by-metafields-into-the-slider-filter.

Regarding the speed, we would really appreciate it if you could let us know if there are any particular aspects of the app that you'd like to be faster, e.g., full re-indexation speed, or the process of rendering of search results. Please feel free to message us at feedback@searchanise.io, we'd be glad to find a solution for you!

Redigerat 26 september 2022

Not going to lie. The search is good and works. The collection filters, however, are confusing and hard to set up. It is a frustrating process. I did not find anywhere in the app where I could change the font type/size for my filters or search pages. I went through their docs. Something as simple as that that should take a minute becomes a time-consuming task. The boostcommerce app is superior for filtering and is much more user-friendly. I do not recommend this app for product filters. The search results page also looks a bit like windows 95 and needs to be customized via CSS to make it look decent (more time). Another negative is that you don't have a chat. The support team is responsive (it might take a couple of days), but boy, you will have questions. Email might not be the best channel. I'd recommend the devs take filters more seriously and add user-friendly configuration options so everything can be set up easily. No need to spend as many hours trying to understand how everything works or require CSS work for small changes. Update: increasing from 2 to 4 stars. Support worked with me to set things up. I'm still unsure if I will use this app for collection filtering, but they were keen to help and did their best.

Canvas by Numbers
Spanien
Searchanise svarade 3 oktober 2022

Thank you for your elaborate feedback! We are sorry to see you found the configuration process for filters time-consuming. We understand how annoying it can be when it comes to such fundamental functionality. Your opinion will certainly be considered so we can improve this part of a user experience.

Good to see our support team was there to help you though. Please feel free to contact us anytime whether it's about CSS or any other setting. We are always glad to assist you!

Best wishes,
Searchanise team