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Not working on Black Friday!
Hello,
We are very sorry to see that our recent issue affected your store, especially on Black Friday! As we analyzed, our developers fixed it within an hour. Nevertheless, ...
difficult to set up. not interested
Hello,
We’re sorry to hear that you had trouble setting up the app. Our support team is always ready to assist with any issues you may encounter. We see a ticket from you, ...
It's overall a good app, but it has no defense against internal site search spam.
We used to do merchandising through the app, like redirecting some terms, adding synonyms for common misspellings, etc. That was doable with 5-50 searches a day. The analytics were great for identifying opportunities to improve.
However, a few months ago, we started getting 2,000-7,000 searches per day, virtually ...
Thank you for your feedback! We're glad to see that you're mostly enjoying our app.
As for the spam-defending situation, we understand your concerns. Spam attacks can harm ...
If you want a collection search filter do not use this app.
It replaced your collection search with its own app, and you cannot change anything about it. You get stuck with small text, 3 columns, and a terrible mobile layout.
If you are looking for collection search filters, find another app.
Thank you for sharing your feedback. Indeed, the "Filters on Collections" feature does replace the Product grid on collection pages. We're sorry to see it disappointed you! ...
The customer service is not as good as before. Still awaiting for the reply of our questions sent a week ago.
Bedienung und Umfang komplizierter geworden.....
Leider durch Preiserhöhung nicht mehr interessant, Alternativen gibts auch viel günstiger..... + Preis- Leistung war früher viel besser.....
There are so many options in this app but without enough documentation you end up spending days upon days trying to figure it all out. I want the search results to display best selling but it continues to default to featured no matter how many times i set it. The other thing is the grid continues to remain at two columns regardless of what I change. I'm now trying to remove the app but the search ...
Hello,
Thank you for your feedback. We are sorry to see you disappointed in our app!
I should say we indeed had some problems with our documentation previously, yet we ...
I'm not getting any replies anymore, back then it was very fast. Also even though I had a langify connection back then, I lost all my translations and all my filters I had set up.
Thank you so much for your great feedback! We are pleased to hear that our solution has made a good fit for your store with all available upsell and cross-sell features and ...
Support takes too long, and lately this app is making too many issues, now its completely not working,
Thank you for your feedback. We are sorry to hear you are frustrated with our service and hope this won't happen in the future. However, we see that our team has replied to ...
Looks like a good app 2 weeks in. Boolean search doesn't work, although the Seachanize team showed me pretty quickly a way around my issue. Other than that it has been smooth sailing.
- update
The app has crapped out. Doesn't load in shopify so I can't make changes to the core app.
The search bar still works but is slow to load on the homepage. Takes around 30 seconds, but by then most people ...