評價 (1,686)

整體評分
4.7
各級評分數量
  • 91% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年9月24日

Searchanise fills the gaps that Shopify can't or won't. We use them because Search & Discovery won't allow filtering of as many products as we have in some collections. They also do 60 day best selling, so your sort order isn't locked into prioritizing some product that you blew out two years ago. They have so many features, and so many options to optimize.
The fact is, if you need features beyond Search & Discovery you end up needing a service like Searchanise. Many of these are egregiously expensive or a huge drag on performance. Searchanise is neither. Their core app is really easy on performance. Their biggest performance drawback is a reliance on jquery, which usually takes longer to load than their app. Overall though, they try hard and provide incredibly responsive support. They help you work through issues and provide support to your developers for customizations. Shout out to Ksenya for helping us fix some of our more persistent issues. The impression I get is that the Searchanise team is always improving, and in this with us when it comes to plugging the gaps in Shopify's capabilities.

eXtreme Restraints
美國
使用應用程式 7個月
Searchanise 已回覆 2024年9月25日

Thank you for your review! We're thrilled to hear that Searchanise is helping you overcome Shopify's limitations and that our features are a valuable addition to your store. We always strive to provide a balance of performance, functionality, and affordability, so it’s great to know you’re seeing the benefits.

We also appreciate your kind words about our support, especially Ksenya's assistance! We are always here to help with customizations or any other needs that arise.

Best regards,
Searchanise team

2024年11月7日

Searchanise support was very quick to help me with my issues. 10/10 would work with them again.

PerfumesAmerica.com
美國
使用應用程式 4年多
Searchanise 已回覆 2024年11月10日

Thank you so much for your kind words! We're delighted to know our support team was able to help quickly and meet your expectations. We're always here for you, so feel free to reach out anytime!

Best regards,
Searchanise team

2024年10月4日

This app has many bugs

The Customer service never lets you know whenever they have big issues

the customer service is also very bad and answers once every 3 or 4 days

please DO NOT install this app have many other apps on the market better than them

DO NOT INSTALL THIS APP!!

Index Bath
美國
使用應用程式 大約3年
Searchanise 已回覆 2024年10月9日

Hello,

We are truly sorry your experience with Searchanise was so frustrating! Unfortunately, our system does have bugs sometimes, yet we are always ready to look into the issues and provide a solution. When it comes to global problems, our infrastructure team is constantly working on improving our service. We appreciate your idea of notifications in such cases. We will look into it with our team to see what we can do here.

As for slow response speed, we are facing a high load of tickets these days. We are sorry you had to wait! Our support team is working on addressing all our clients' questions and issues right now so we can improve the situation with the long response time. We are also hiring more people to make sure such problems don't happen further.

Best wishes,
Searchanise team

2024年10月15日

It's a great app with many features. The filter tree is very helpful ad customizable. The app is great for improving your store's UI. The support team is highly responsive and are great at figuring out what you need.

NRML
加拿大
使用應用程式 2年多
Searchanise 已回覆 2024年10月16日

Thank you for sharing your experience! We're delighted to hear that you're enjoying the app. It's great to know that our app is enhancing your store's UI and that our support team has been responsive and helpful in addressing your needs.

If you ever need further assistance or have more questions, don't hesitate to reach out. We're always here to help!

Best regards,
Searchanise Team

2024年8月17日

It is a great app with many features to make it exactly what you need.
Showing results from products, pages & blogs in a clear modern way
Excellent & fast customer service

Leo
lollygag.co

Lollygag.co
美國
使用應用程式 4年多
Searchanise 已回覆 2024年8月21日

Thank you for your feedback! We're thrilled to hear that you find the app’s features valuable and that it meets your needs. It's great to know that our customer service team has provided you with excellent and prompt support. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

Best regards,
Searchanise team

2024年11月18日

super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again

Cargo Clothing
英國
使用應用程式 1年多
Searchanise 已回覆 2024年11月19日

Thank you for your kind words! We're thrilled to hear that Stacy was able to assist you effectively. Your satisfaction means a lot to us, and we're always here to help whenever you need it.

Best regards,
Searchanise team

2024年9月13日

Great support from the Searchanise team. I've had the app on my store for some time anow and Elijah helped me with layout issues when I changed to a new theme recently. Super-fast response and quick resolution

Adelaide Ink And Toner
澳洲
使用應用程式 大約3年
Searchanise 已回覆 2024年9月19日

Thank you for sharing your experience! We’re glad to hear that our team could assist you with your theme transition and quickly resolve the layout issues. Providing helpful and efficient support is important to us, and we're happy it made a difference for you. If you ever need further assistance, feel free to reach out.

Best regards,
Searchanise team

2024年10月15日

Powerful filter and search app with granular control over almost any aspect you can think of. Fairly priced so that even small companies can have access to these tools. Excellent and prompt customer service. Sophia gladly spent a lot of time creating a modification that we needed.

Holy Trinity Church Supplies & Bookstore
美國
使用應用程式 12天
Searchanise 已回覆 2024年10月16日

Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you're enjoying the flexibility and control that our app provides. It's great to know that you find it fairly priced and suitable for your business needs.

If you need any further assistance, feel free to reach out. We're always here to help!

Best regards,
Searchanise Team

2024年8月19日

This app has been an invaluable addition to our store, but what truly sets it apart is the exceptional support team. The developers are incredibly responsive, knowledgeable, and always willing to go the extra mile to help. Their expertise and dedication have made a world of difference for us. We highly recommend this app to anyone looking for a reliable solution backed by an outstanding team. Thank you for all your support!

Numbers Market
英國
使用應用程式 2年多
Searchanise 已回覆 2024年8月21日

Thank you for your kind words! We’re delighted to hear that the app has been a valuable asset to your store and that our support team has made a positive impact. It’s great to know that our developers' responsiveness and dedication have been beneficial for you. We appreciate your recommendation and are always here to support you. If you need any further assistance, don’t hesitate to reach out.

Best regards,
Searchanise team

2024年10月31日

The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.

Tomauri.com
加拿大
使用應用程式 13天
Searchanise 已回覆 2024年11月6日

Thank you for the great feedback! We’re thrilled to hear that our team was able to assist with the changes you needed. We understand that there can be a learning curve, but we’re always here to help you along the way. We appreciate your recommendation and look forward to continuing to support you!

Best regards,
Searchanise team