Searchanise Search & Filter , 1,606 則評價
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Not usable for complex product names + Slow support: The support takes forever and they answer with a default message stating that they have an above average number of requests to excuse themselves for it. Its been this way for a year now and it usually takes around 4-5 days to receive a reply, which is unacceptable given the size of our business.
Hello,
We appreciate your willingness to share your feedback. We are sorry we left such an unpleasant impression!
We indeed used to have problems with a hugh volumes of requests. So, we understand your frustration. Luckily, now we respond much faster and we plan to keep it up.
As we see, your recent emails were addressed in time. Feel free to contact us again with any questions or queries. We will be glad to help!
Best wishes,
Searchanise team
The searcg is amazing, it finds basically any matching or similar word displaying product photo and info. Haven´t seen the conversion yet but I´m pretty sure it will help. We find it somewhat expensive paying monthly.
Awesome App and even more Awesome Support!
It is a little like driving a Ferrari, you can't just get in and put foot to the pedal, you will crash. Take time to learn and play around a bit and this app can revolutionize your store, sales, and profits.
It is the best application, to have an intelligent search engine, which I have tried. It is very much better than other more expensive, and with its trial period you can check all this.
The customer service team is wonderful, always willing to help and answering the emails of their customers.
I recommend it 100%
Thanks so much for taking the time out to write this amazing review. We are proud to provide great service to you and all of our clients and are grateful to have your business!
amazing a true game changer for Apusworld.com.au
I had a issue which needed sorting urgently, I contacted live chat and the developers helped me straight away. Top support highly recommend this app and the team at Searchanise.
Hello, thank you for your feedback!
Sorry to hear that you had faced an issue while using our app. Unfortunately, there is no way to guarantee that everything will always work perfectly, but we understand it and are always ready to assist. We are more than happy to hear that we managed to leave you satisfied after all.
Have a nice day and thank you for choosing Searchanise!
Best regards,
Searchanise team
Thank you very much for your support, Julia <3. Hope you have a nice day and get a high score for your work.
And we thank you for taking your time and leaving this review! Our whole team, and especially Julia, appreciates it a lot :)
Have a nice day too!
Best regards,
Searchanise team
Very useful! We are still trying it, it helps to find any product including those missed written!
There are so many options in this app but without enough documentation you end up spending days upon days trying to figure it all out. I want the search results to display best selling but it continues to default to featured no matter how many times i set it. The other thing is the grid continues to remain at two columns regardless of what I change. I'm now trying to remove the app but the search results disappear whenever I attempt to remove it. Beware of this app unless you have a lot of time for trial and error.
Hello,
Thank you for your feedback. We are sorry to see you disappointed in our app!
I should say we indeed had some problems with our documentation previously, yet we updated it so our clients can find the needed information. You can check it out yourself or reach out to us.
We also see that the column issue was raised by you via email and we tried to help, yet we received no response from you. If you still experience such issues, we will be more than happy to assist. Just let us know!
Best wishes,
Searchanise team
Very helpful, kind, and quick response from customer service. They helped me set up smart navigation for my website. I really appreciate it. Thank you.