評論 (1,261)

整體評分
4.7
各級評分數量
  • 90% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 5% 的評分為 1 顆星
2026年9月22日

This app has greatly helped the function of our site, having used it for over a year now.

When support was needed, Fatima and Eugenia have provided wonderful support and have been very helpful.

Noble Key Supply
美國
使用應用程式 1年多
Searchanise 已回覆 2026年9月23日

Thank you for taking the time to leave a review! We are delighted that you are satisfied with our customer support, and even more grateful to have had you with us for over a year now. Please feel free to contact us if you have any questions.

編輯時間:2026年9月1日

サポートが迅速で、機能も申し分ありません。
そして他のアプリと比べて価格も控えめです。
有料の検索アプリで何を使おうか迷ったら、このアプリからスタートすることをお勧めします。
ただテーマによって相性があり、レイアウトが崩れたりうまく動作しなかったりすることがあります。
サポートは頼りになりますが、一度の問い合わせで解決できないことが多いので、こちらも根気強く問い合わせ続ける必要があります。

北海道画廊
日本
使用應用程式 接近4年
Searchanise 已回覆 2026年8月27日

We are delighted to hear that our customer service has been so well received! If you have any further questions or concerns, please do not hesitate to contact us. Your happiness is our top priority!

Best Regards,
Searchanise Team

2026年8月20日

We have been using Searchanise for a while and have had a very good experience with their support team.

They have always been very helpful whenever we needed assistance customising the app to suit our store. On several occasions, they have gone beyond standard support and made custom changes so that Searchanise works properly with our existing Shopify setup and the way our current systems are configured.

Communication has always been clear and they take the time to understand exactly what we are trying to achieve rather than just giving us a generic solution.

Most recently, they helped us replicate some custom pricing logic from our Shopify theme within the Searchanise results and provided a solution that worked with our existing setup.

Very happy with both the app and the level of support we have received.

delicatezza
英國
使用應用程式 大約4年
Searchanise 已回覆 2026年8月24日

We are grateful for your time and effort in providing us with your feedback. Your support is invaluable, and it motivates us to keep improving. Please do not hesitate to reach out to us with any inquiries.

Best Regards,
Searchanise Team

2026年8月14日

Searchanise support has been excellent. We had a fairly complex custom requirement and their team dug into the detail, built a tailored solution, and explained it clearly at every step. They even flagged a configuration issue on our end that we hadn't spotted. Fast responses, real technical skill, and they clearly care about getting it right. Highly recommend.

Ronnie Sunshines
英國
使用應用程式 大約1個月
Searchanise 已回覆 2026年8月20日

Thank you so much for your wonderful review! It's a pleasure to hear that our customer service has made a positive impact. If any more questions or issues arise, feel free to reach out. Your satisfaction is our priority!

Best regards,
Searchanise team.

編輯時間:2026年8月19日

Update (Upgraded to 5 Stars): Outstanding Support & Proactive Improvement!

We had initial doubts, but after about two months with Searchanise, our sales and orders are noticeably up and shoppers are finding products much more easily.

I’m updating my original 4-star review to 5 stars because of their exceptional team.
I reached out regarding a few quick adjustments I needed, and support handled them immediately.

More importantly, I previously mentioned that the backend UI was confusing and felt like a hindrance with constant upsells when you're just trying to get work done.
Their team actually listened , they passed my feedback directly to their product team and confirmed they are actively working on making the admin experience smoother, cleaner, and more intuitive for merchants without constant hard-selling.

It’s rare to find an app partner that not only delivers great sales results but also listens to merchant feedback and takes real action to improve the user experience.
Highly recommended!

Hawaiian South Shore
美國
使用應用程式 2個月
Searchanise 已回覆 2026年8月20日

Thank you for leaving review and for updating your rating from 4 to 5 stars! We truly appreciate your feedback and glad to hear that Searchanise is making a difference for your store.
Please don't hesitate to reach out anytime!

2026年7月15日

A few teething problems, but support get onto it quite quickly. Thank you Damon K, Yuriy A, and Madina R.

I'll just add that this app beats the Shopify generic Search & Discovery hands down. It's more customisable, gives better results, and better insights into customer search behaviour.

Miniature Bearings Australia - MBA Minibearings
澳洲
使用應用程式 21天
Searchanise 已回覆 2026年7月23日

Thank you very much for this kind review! Our agents mentioned in it were super happy to see it. We truly appreciate your support, and we're glad to see that our app brings value to your store.

2026年7月2日

Years of using Searchanize, and it’s still the best investment for our store's instant search results. The app is packed with great features, and their support team is incredibly quick to resolve any questions. A highly recommended solution that just works.

BLFStore
法國
使用應用程式 2年多
Searchanise 已回覆 2026年7月3日

What a great review! It's especially nice to hear such kind words from our customers who have spent years with us. Thank you for your trust! Please make sure to contact us with any questions.

Best wishes,
Searchanise team

編輯時間:2026年8月20日

We have used Searchanize for several years. This app has great functionality and their support staff is quick to respond and help out with questions and help. If you are looking for a solution, i highly recommend this app.

ZOIC Clothing
美國
使用應用程式 大約3年
Searchanise 已回覆 2026年7月1日

Thank you for your feedback! We're happy to see a review from our long-term customer. We truly appreciate your support! If you have any questions or need help with anything, please make sure to contact us at feedback@searchanise.io

Best wishes,
Searchanise team

2026年10月7日

Direkt eine Antwort bekommen vom Support und auch gleiche das Problem behoben. App arbeitet gut, je nach Anspruch bedarf es halt vieler Einstellungen vorab, aber dann macht sie auch genau das was sie soll :)

Canal Instrumente
奧地利
使用應用程式 3個月
Searchanise 已回覆 2026年10月9日

Thank you for taking the time to leave a review! We're glad to know our support team was able to help and that you're enjoying our app. Please feel free to contact us if you have any questions.

2026年9月14日

Couldn't be more satisfied with an app or an app's support team - they are always helpful and patient with unique concerns and customization requests.

PPG Powder Coatings
美國
使用應用程式 大約5年
Searchanise 已回覆 2026年9月15日

We are deeply grateful to hear that our assistance and the app are making a positive difference in your life. We are committed to being there for you whenever you need us, and your kind words inspire us to continue to provide even better support in the future!

Best wishes,
Searchanise