Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.

November 3, 2023

We are really happy with the service provided by the searchanise and the team. We would recommend the app for its excellent service and the features.

Gadcet UK
United Kingdom
About 1 year using the app
Searchanise replied November 6, 2023

We're absolutely delighted with your feedback! Your satisfaction with Searchanise and our team's service is truly appreciated.

Should you require any additional assistance or have more feedback to share, please don't hesitate to reach out.

Best wishes,
Searchanise team

November 10, 2023

This app has all that I need, it covers most of the features you can look for. Also the support team is super nice and effective. I recommend it very much!

San Saru
Spain
21 days using the app
Searchanise replied November 13, 2023

Thank you for your fantastic feedback! We're glad to hear that our app meets all your needs, and we truly appreciate your kind words about our team.

If you ever need more assistance or have further recommendations, feel free to reach out. We're here to ensure your continued satisfaction.

Best wishes,
Searchanise team

July 11, 2023

Excellent app. We have been using it on our Shopify Plus store as our default search for around three years. I am leaving this review now because I recently reached out to them for a glitch in our billing settings. And they quickly fixed the issue. We especially like the ability to keep certain products from showing up in the search, and the ability to customize what customers see (order of pages, products, etc) in the search drop down. The built-in analytics are an important feature we also appreciate. Definitely recommend.

Blue Ridge Overland Gear
United States
About 4 years using the app
Searchanise replied July 18, 2023

Thank you for sharing your experience here! Three years are quite a profound period. It's especially nice to receive a review from such a long-term client. By the way, what a delight to see you enjoy so many aspects of our app! We appreciate you listing all the features you find useful.

Feel free to contact us anytime!

Best wishes,
Searchanise team

May 2, 2023

Smart Search Bar & Filters by Searchanise is a fantastic search app. We use it for both the search box and the "Narrow your Search" functionality on the sidebar. The search box has many capabilities, including matching of text in your product titles and descriptions. We sell automotive fasteners and have tens of thousands of cross-reference numbers, year/make/model combinations, part attributes such as length, width, height, etc. and Searchanise accommodates all of it. Our customers easily find what they need by searching nearly anything related to the product.

In addition, Searchanise accommodates synonyms of search terms, and you can add replacement words so that if somebody searches using an odd phrase or word you can have that redirect to the correct product.

You can also run many different reports. We run the Zero Results report frequently which shows us what customers are searching for, and allows us to figure out how best to direct that search in the future.

Finally, support is top-notch. This is a big team developing this product with a proper ticketing system, fast follow-up, complete answers to questions, proper escalation as needed, etc. Even for feature improvements you'll find they are very eager to hear your suggestions and often will roll out the changes quickly.

This app is well worth the money, I don't think we could run our business without it.

AutoFastenersAndClips.com
United States
About 4 years using the app
Searchanise replied May 2, 2023

What a kind-blowing review! Thank you for taking your precious time to write it. It's obvious that you're truly satisfied with our app and there's nothing more we can ask for!

We hope our journey together keeps you this happy all the time. We will do all we can to keep up the good work. Feel free to contact us anytime!

Best wishes,
Searchanise team

May 2, 2023

I looked into and tried several apps to enable search filers on the search page, and one that would allow me to maintain these filters/data on my changing product catalog easily. This app eventually won out and I've used it for at least 2 years now. No complaints and I am not going anywhere. Their prices are very reasonable and app was easy to set up and use. Their support team is responsive and their responses are always on point, compared to some support teams where you can wait for days and several escalations later, you are left with completely not-on-point responses to your issues.

Only area I would note for improvement is the UI. Again, the cost is much lower than others and this is a great choice for small business websites with a small IT budget.

Jo Dane
United States
Over 2 years using the app
Searchanise replied May 4, 2023

Thank you for this thoughtful review! It's an honor to see you chose us among other search apps and that you're happy to stay with us.

It's also pleasant to know our support team's responses left you satisfied! Knowing that you think so highly of our customer service gives us the best assurance that we're doing it right.

We also appreciate your comment on the UI area that you'd like to be improved. We will be glad to get more details on it via email and as far as we see, one of our agents is already communicating with you on this matter.

Please make sure to contact us anytime you need help. We are always here for you!

Best wishes,
Searchanise team

September 7, 2023

We set up Searchanise for our site about 2 years ago to handle all searches, filtering of products, and collection pages and we couldn't be happier. Their support is EXCELLENT...fast, detailed, and ready to help us out with any question we have. Super happy with this team. Try them, you won't be disappointed.

ProSoccer
United States
Over 1 year using the app
Searchanise replied September 15, 2023

Thank you for this kind review! It's beyond pleasant for us to see that our long-term clients enjoy our app. It's also a delight to know that our support team's work left you satisfied.

Please make sure to contact us with any questions. We will gladly be there for you!

Best wishes,
Searchanise team

November 5, 2023

This is an excellent app and the support staff are very quick to respond

OnlinePharmacy
Ireland
Over 2 years using the app
Searchanise replied November 6, 2023

Thank you for your feedback! We're delighted to hear that you find our app excellent, and we're committed to providing quick support. If you ever have more questions or need assistance, please feel free to reach out.

Best wishes,
Searchanise team

January 20, 2024

Beim Test der Suche traten einige Probleme auf. Der Support und die Entwickler konnten dies noch waehrend der Testphase zu unserer Zufriedenheit lösen. Wir werden die Suche sicher nun in den Live Betrieb nehmen. Der Aufbau des Suchwidget ist sehr schoen gelöst und am besten gefällt uns die Resultatseite

Familienbande
Switzerland
About 2 months using the app
Searchanise replied January 21, 2024

Thank you for sharing your experience with us! It's fantastic to hear that you find the search widget design appealing, and we appreciate your positive feedback on the result page. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you in live operation.

Best regards,
Searchanise team

July 11, 2023

I have had a problem with stop words causing trouble with my products and as soon as I reported it they turned off the default stop words and everything got a lot better. Great customer support. The only problem I have is I wish I'd talked to them sooner.

sheet-music-lib
United States
Over 3 years using the app
Searchanise replied July 18, 2023

Thank you for your review! It's great to see our support team was there for you. Now you know you can always reach out to us to get assistance.

Best wishes,
Searchanise team

May 30, 2023

Excellent app! Our SKU count went greater than 100K and Bold's apps got to be VERY expensive when scaling up. Not only did searchanise provide for better pricing, all the extra features plus the very responsive tech support (and custom coding they do inclusive in monthly price), is amazing. We are very happy customers.

MembersDirect®
United States
Over 3 years using the app
Searchanise replied May 31, 2023

Thank you for this generous review! It feels amazing to see you are satisfied with our pricing, feature, and support team. When our customers are happy we are happy!

Please make sure to let us know if you have any new questions. We are always here to help!

Best wishes,
Searchanise team