Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing search functionality and customization, including the ability to tailor search results and hide products. It integrates well with collection pages and handles large product catalogs effectively. Merchants find the analytics feature insightful for understanding customer behavior. The app is praised for its ease of use, speed, and potential to increase sales. Support is noted for their quick response and customization assistance. The pricing is seen as fair, making it suitable for small businesses. Its user-friendly interface is also appreciated.

December 14, 2023

Searchanise is a great app for searching and filtering on your Shopify store. They offer outstanding support and gladly help with any potential issues that may occur.

Heppo.com
Sweden
4 months using the app
Searchanise replied December 17, 2023

Thank you for your positive feedback! We're thrilled to hear that you find Searchanise helpful for your Shopify store. We appreciate your support.

If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.

Best regards,
Searchanise team

July 24, 2023

Good searching app. The filters work well. We wish there was a little more customization with merchandising/sorting products on the search page. But the team at Searchanise has been very helpful. They are quick to respond and are typically able to solve any issues almost immediately.

Lighting & Bulbs Unlimited
United States
6 months using the app
Searchanise replied August 1, 2023

Thank you for your review! It means a lot to us to know that you enjoy both our filters and our support team's work.

As for the merchandising/sorting improvement, we would love to hear your ideas on this matter! Please contact us via email at feedback@searchanise.io so we can discuss your thoughts and either find a solution for you or create a feature request for making this aspect of our app better in the future. Thank you!

Best wishes,
Searchanise team

August 23, 2023

Still trying to explore and learn about the app, however there are some translation limits for us at the moment as we cannot translate Filters into more than one language. Their support have been excellent though and super helpful, so 5 stars to that!

Sportamore.com
Sweden
16 days using the app
Searchanise replied August 29, 2023

Thank you for taking the time to share your experience with our app! We highly appreciate it.

We are sad to see you faced some limitations when it comes to translating filter values, yet as we see, our support team is already communicating with you on this matter to describe the alternatives in detail.

By the way, it's a delight to see that our customer service left you satisfied. We will do our best to keep this impression further.

Please let us know if you have any questions. We are always glad to help!

Best wishes,
Searchanise team

Edited December 5, 2023

Wirklich super Idee die App, es schleichen sich leider regelmäßige Fehler ein die teilweise zu kleinen aber auch mal zu großen Problem führen, die nur auffallen weil ich eh selbst jeden Tag auf dem Shop bin und daran arbeite.

Der Support antwortet schnell und ist freundlich. Letztlich ist es die einzige App die das kann was ich suche und deswegen nutzen wir sie. Es ist die beste Filter-App aber leider ab und an mit Fehlern.

VAPE DEALER ONLINE
Germany
4 months using the app
Searchanise replied August 7, 2023

Thank you from the bottom of our hearts for this review! It's a delight to see you find our app so useful. It's our job to make navigation in your store easier and it's good to know you like the results!

We also appreciate your kind words about our support team. Please make sure to contact us anytime you need help.

Best wishes,
Searchanise team

Edited July 13, 2023

Ilya P. was very helpful, nice and quick with my requests. However, I wish the app itself was more user friendly with CSS modifications. Just to change the button color of the search results required CSS code from the support team instead of having a better UX. In general a good app.
Support is very quick at least.

Easy To Grow Bulbs
United States
Over 6 years using the app
Searchanise replied January 28, 2023

Thank you for taking the time to share your experience with our app! We appreciate your kind words and we are happy to see that you find our product helpful.

We are also grateful for your feedback on your UX with our admin panel. We are always glad to receive it to make our app even better.

Feel free to share more improvement ideas via email at feedback@searchanise.io. It would be super useful for us!

Best wishes,
Searchanise team

July 2, 2015

Great customer support! I love the seamless integration into the store, but look forward to a release on search analytics :)

Naiise
Singapore
Almost 6 years using the app
Edited June 17, 2022

This is ***** starts - Great service from Roman A. He helped quickly and good. Very nice and now my shop works as i want it with the app :) This is ** stars. I asked the support for help to see if i get most out of the app or not. My concern is that I have not used it to the fulliest. Support (Not Roman, but another) just sent me a link to an article.

Dinluksus.dk
Denmark
Almost 5 years using the app
Searchanise replied June 17, 2022

Hello,

Thank you for taking the time to share your feedback. We appreciate it a lot!

Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.

Please do not hesitate to reach out to us again. We will do our best to help.

Best wishes,
Searchanise team

April 18, 2018

Very useful! We are still trying it, it helps to find any product including those missed written!

Pilgrimcl
Chile
Almost 5 years using the app
Edited June 12, 2019

The app is good and integration is pretty good too. Need more features to give freedom to the user and flexibility for collections sorting. Needs also a better pricing plan. Definitely.

GIANNOPOULOS.GR
Greece
Almost 5 years using the app
September 14, 2018

User friendly. Helpful staff. However, I wish there was a way to organize the search categories manually. That's the biggest downfall I see at this point. Also, I wish I didn't have to manually go in and put in all the synonyms for the key words. This is probably inevitable and can't be done automatically but I just don't have the time to do it well. That's all for now. I'm happy with the app. THANKS.

My Wonderful Walls
United States
Almost 5 years using the app