CedCommerce Sears Integration

Item as described and fast customer service.

Initially I have had a bad experience to get started, keeping it honest Anupriya and Neha has been a GREAT deal of help in guiding me step by step throughout this process. I am not going to lie. This platform is not easy to work with, but they gave me reassurance and have been guiding me through the process so that i can get the maximum gauge of utilization from the site. I really do appreciate it. Hopefully they can make it more user friendly in the future for easier utilization, however, the guidance that i have received in maneuvering through it has been impeccable.. Thank you Anupriya and Neha.

Great integration app. Knowledgeable and very helpful staff. 24/7 support. We've been using Walmart integration for over a year and are very satisfied with it. Sears integration is similar and very intuitive.

Customer service is non-existence. The attribute mapping that set for my products will not update to my products so I have to manually update the attribute mapping. I see no way to download the products to update the mapping to save me time. No one responds to the online chat. No one answers the phone. No one responds on the Skype Sears Integration group either. I get a faster response if I'm asking about the Walmart Integration.

I tried to contact customer service when uploading my products, I have over 25k sku's but could not see any products. When I contacted customer service via chat, they asked my to send them $100 via PayPal. They did not understand my problem and just wanted extra money. This is NOT a legit App.