Section Store: Theme Sections

Section Store: Theme Sections

Avis (974)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 octobre 2024

Bought multiple sections, only been using 2/8 bought because of the problems they cause.

Also the support never answered on my emails.

Might delete this review if something changes, but overall i am dissapointed.

Hope the support might answer here.

VXSabers
Lettonie
Environ un mois d’utilisation de l’application
Section Store a répondu 4 octobre 2024

Hi there,

We have replied to all your emails.

Please reach out through an email address that you can receive response on ☺️

16 septembre 2024

My store started crashing after I added several sections. I tried contacting support but haven't received a reply after about a week. I emailed Daniel separately trying to get any help and didn't get any reply after several days. I'm quite disappointed. I already recommended this app to several friends but now I'm getting back to them cause they may destroy their store AND get 0 support fixing it.

Bamboo Bay Sheets
États-Unis
14 jours d’utilisation de l’application
Section Store a répondu 18 septembre 2024

Hi there,

Daniel here - founder of app.

We have replied to all your emails.

It might be that you're contacting us through en email that can't receive replies?

Please contact me directly at danielkr@live.dk through your email client and not the contact form.

25 octobre 2024

Generally cool. Just my section suddenly disappeared. I couldn't reproduce it. Support doesn't answer.

SQUIRTESS
Allemagne
Environ un mois d’utilisation de l’application
Section Store a répondu 26 octobre 2024

Hi there,

Daniel here - founder of app.

We reply to all emails.

Can you please reach out to me personally on danielkr@live.dk

Then i will investigate what went wrong and try to help with your issue ☺️

12 septembre 2024

Web Devs here.
Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

infinityeyewear
Grèce
1 jour d’utilisation de l’application
13 janvier 2024

Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?

Dog Halter
Australie
15 jours d’utilisation de l’application
Section Store a répondu 14 janvier 2024

*** SECOND UPDATE **

We have investigated for you and your email is not configured in Shopify. You won't receive any replies from anyone. You can reach out to us directly from an email that works and where you can receive a response: daniel@section.store

*** UPDATE ***

We received a new email from you today that we also answered but again never heard from you. Please contact me on: danielkr@live.dk

I don't think you are receiving any of our responses.

***

Hey there,

It's frustrating when it seems like there is no answer...

I just checked our emails and we do have 3 e-mails from you, all which was answered and then no reply back from you. Seems like you do need receive our response.

Could you try to contact me personally at: danielkr@live.dk

We're here to help.

Talk soon, Daniel, Founder.

31 mai 2024

Trash. !!!!!!!!!!!!!!!!!! Reviews section i a joke !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

RIVONDO
Royaume-Uni
Environ une heure d’utilisation de l’application
Section Store a répondu 1 juin 2024

Hi there,

It's frustrating when things don't work as expected...

Have you already reached out. We're more than happy to help.

My personal email is: danielkr@live.dk

Hope to hear from you.

Further I've gone ahead and refunded you already.

/Daniel - Founder.

27 mars 2024

The the second icon isn't square/in-line with writing

Top Play Products
Australie
6 jours d’utilisation de l’application
Section Store a répondu 28 mars 2024

** UPDATE **

Everything was fixed for this merchant in a very short time.

**

Hey there,

That sounds like something our support can help with.

Could you please reach out to us at: help@section.store

Or me personally for escalated assistance: danielkr@live.dk

5 juin 2024

I wasted money to buy it but I can't install the length. I bought 2, both of which can't be used

My Store
Viêt Nam
Section Store a répondu 7 juin 2024

Hi there,

Daniel here founder of app.

We're more than happy to help if you reach out to our support:

help@section.store

Or me personally at: danielkr@live.dk

I have checked and we have not received any email from you.

Also I have refunded you the two sections that you have purchased.

That being said we're still happy to help you implement them.

Looking forward to hear from you.

/Daniel

Modifié le 24 août 2023

Support was kind and responsive at first. I was guided on what to purchase and how to use the app. Then I kindly left a review when they asked for it.
Afterwards, I paid money and purchased a section. I need help but customer support is not even responding at all. I don't recommend.

DIVINE DESIGN
Royaume-Uni
Plus d'un an d’utilisation de l’application
Section Store a répondu 3 septembre 2023

Hey Omer!

Very sorry that we missed an email from you.

Not that standard we try and live up to.

We have tried to contact you for the last 7 days with no luck.

Any chance you can get back to us?

Modifié le 23 janvier 2024

Best app and I totally recommend! Daniel was superb with training me on how to use the section app and finding them on my theme! Hurra best addition for any Shopify webpage!

Edit: I am still waiting for my free Section Theme, which I never received after leaving a review." That drops it all off from being a 5 to a 1 asap! It's been five month's.. what a joke!

Little Crafts By Evolve
États-Unis
8 mois d’utilisation de l’application
Section Store a répondu 7 juin 2024

Hi there,

We have never heard back from you which is a shame.

We of course still stand by our offer.

Please reach out 🙌