Section Store: Theme Sections

Section Store: Theme Sections

Avis (1 009)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 octobre 2024

Bought multiple sections, only been using 2/8 bought because of the problems they cause.

Also the support never answered on my emails.

Might delete this review if something changes, but overall i am dissapointed.

Hope the support might answer here.

VXSabers
Lettonie
Environ un mois d’utilisation de l’application
Section Store a répondu 4 octobre 2024

Hi there,

We have replied to all your emails.

Please reach out through an email address that you can receive response on ☺️

16 septembre 2024

My store started crashing after I added several sections. I tried contacting support but haven't received a reply after about a week. I emailed Daniel separately trying to get any help and didn't get any reply after several days. I'm quite disappointed. I already recommended this app to several friends but now I'm getting back to them cause they may destroy their store AND get 0 support fixing it.

Bamboo Bay Sheets
États-Unis
14 jours d’utilisation de l’application
Section Store a répondu 18 septembre 2024

Hi there,

Daniel here - founder of app.

We have replied to all your emails.

It might be that you're contacting us through en email that can't receive replies?

Please contact me directly at help@section.store through your email client and not the contact form.

25 octobre 2024

Generally cool. Just my section suddenly disappeared. I couldn't reproduce it. Support doesn't answer.

SQUIRTESS
Allemagne
Environ un mois d’utilisation de l’application
Section Store a répondu 26 octobre 2024

Hi there,

Daniel here - founder of app.

We reply to all emails.

Then i will investigate what went wrong and try to help with your issue ☺️

12 septembre 2024

Web Devs here.
Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

infinityeyewear
Grèce
1 jour d’utilisation de l’application
10 novembre 2024

Trash !!!!!! It's not working !!!!!

EarthSoul
Royaume-Uni
5 minutes d’utilisation de l’application
Section Store a répondu 11 novembre 2024

Hi there,

Daniel here - founder of app.

I'm sorry that you've had a bad experience with the app.

I can't see that you have reached out to us anywhere... We're always here to help.

I have refunded the purchase you made.

We're still happy to help make it work on your store. Just reach out to me personally at: help@section.store

13 janvier 2024

Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?

Dog Halter
Australie
15 jours d’utilisation de l’application
Section Store a répondu 14 janvier 2024

*** SECOND UPDATE **

We have investigated for you and your email is not configured in Shopify. You won't receive any replies from anyone. You can reach out to us directly from an email that works and where you can receive a response: daniel@section.store

*** UPDATE ***

We received a new email from you today that we also answered but again never heard from you. Please contact me on: danielkr@live.dk

I don't think you are receiving any of our responses.

***

Hey there,

It's frustrating when it seems like there is no answer...

I just checked our emails and we do have 3 e-mails from you, all which was answered and then no reply back from you. Seems like you do need receive our response.

We're here to help.

Talk soon, Daniel, Founder.

31 mai 2024

Trash. !!!!!!!!!!!!!!!!!! Reviews section i a joke !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

RIVONDO
Royaume-Uni
Environ une heure d’utilisation de l’application
Section Store a répondu 1 juin 2024

Hi there,

It's frustrating when things don't work as expected...

Have you already reached out. We're more than happy to help.

Hope to hear from you.

Further I've gone ahead and refunded you already.

/Daniel - Founder.

27 mars 2024

The the second icon isn't square/in-line with writing

Top Play Products
Australie
6 jours d’utilisation de l’application
Section Store a répondu 28 mars 2024

** UPDATE **

Everything was fixed for this merchant in a very short time.

**

Hey there,

That sounds like something our support can help with.

Could you please reach out to us at: help@section.store

5 juin 2024

I wasted money to buy it but I can't install the length. I bought 2, both of which can't be used

My Store
Viêt Nam
Section Store a répondu 7 juin 2024

Hi there,

Daniel here founder of app.

We're more than happy to help if you reach out to our support:

help@section.store

I have checked and we have not received any email from you.

Also I have refunded you the two sections that you have purchased.

That being said we're still happy to help you implement them.

Looking forward to hear from you.

/Daniel

19 novembre 2024

The section is not working as it should and the answer that I got from customer support was “we’ve got more important customers, su go ahead and resolve the problem yourself “

Veluma
Lituanie
Section Store a répondu 20 novembre 2024

Hi there,

I have just read your ticket and that's definitely a misunderstanding on our end.

We're able to help you with what you've requested.

Sorry about that...

We've reached out to you 🙌

/Daniel - CEO Founder.