Section Store: Theme Sections

Section Store: Theme Sections

리뷰 (1,009)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 3일

Bought multiple sections, only been using 2/8 bought because of the problems they cause.

Also the support never answered on my emails.

Might delete this review if something changes, but overall i am dissapointed.

Hope the support might answer here.

VXSabers
라트비아
앱 사용 기간 대략 1개월
답글 Section Store개 2024년 10월 4일

Hi there,

We have replied to all your emails.

Please reach out through an email address that you can receive response on ☺️

2024년 9월 16일

My store started crashing after I added several sections. I tried contacting support but haven't received a reply after about a week. I emailed Daniel separately trying to get any help and didn't get any reply after several days. I'm quite disappointed. I already recommended this app to several friends but now I'm getting back to them cause they may destroy their store AND get 0 support fixing it.

Bamboo Bay Sheets
미국
앱 사용 기간 14일
답글 Section Store개 2024년 9월 18일

Hi there,

Daniel here - founder of app.

We have replied to all your emails.

It might be that you're contacting us through en email that can't receive replies?

Please contact me directly at help@section.store through your email client and not the contact form.

2024년 10월 25일

Generally cool. Just my section suddenly disappeared. I couldn't reproduce it. Support doesn't answer.

SQUIRTESS
독일
앱 사용 기간 대략 1개월
답글 Section Store개 2024년 10월 26일

Hi there,

Daniel here - founder of app.

We reply to all emails.

Then i will investigate what went wrong and try to help with your issue ☺️

2024년 9월 12일

Web Devs here.
Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

infinityeyewear
그리스
앱 사용 기간 1일
2024년 11월 10일

Trash !!!!!! It's not working !!!!!

EarthSoul
영국
앱 사용 기간 5분
답글 Section Store개 2024년 11월 11일

Hi there,

Daniel here - founder of app.

I'm sorry that you've had a bad experience with the app.

I can't see that you have reached out to us anywhere... We're always here to help.

I have refunded the purchase you made.

We're still happy to help make it work on your store. Just reach out to me personally at: help@section.store

2024년 1월 13일

Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?

Dog Halter
오스트레일리아
앱 사용 기간 15일
답글 Section Store개 2024년 1월 14일

*** SECOND UPDATE **

We have investigated for you and your email is not configured in Shopify. You won't receive any replies from anyone. You can reach out to us directly from an email that works and where you can receive a response: daniel@section.store

*** UPDATE ***

We received a new email from you today that we also answered but again never heard from you. Please contact me on: danielkr@live.dk

I don't think you are receiving any of our responses.

***

Hey there,

It's frustrating when it seems like there is no answer...

I just checked our emails and we do have 3 e-mails from you, all which was answered and then no reply back from you. Seems like you do need receive our response.

We're here to help.

Talk soon, Daniel, Founder.

2024년 5월 31일

Trash. !!!!!!!!!!!!!!!!!! Reviews section i a joke !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

RIVONDO
영국
앱 사용 기간 대략 1시간
답글 Section Store개 2024년 6월 1일

Hi there,

It's frustrating when things don't work as expected...

Have you already reached out. We're more than happy to help.

Hope to hear from you.

Further I've gone ahead and refunded you already.

/Daniel - Founder.

2024년 3월 27일

The the second icon isn't square/in-line with writing

Top Play Products
오스트레일리아
앱 사용 기간 6일
답글 Section Store개 2024년 3월 28일

** UPDATE **

Everything was fixed for this merchant in a very short time.

**

Hey there,

That sounds like something our support can help with.

Could you please reach out to us at: help@section.store

2024년 6월 5일

I wasted money to buy it but I can't install the length. I bought 2, both of which can't be used

My Store
베트남
답글 Section Store개 2024년 6월 7일

Hi there,

Daniel here founder of app.

We're more than happy to help if you reach out to our support:

help@section.store

I have checked and we have not received any email from you.

Also I have refunded you the two sections that you have purchased.

That being said we're still happy to help you implement them.

Looking forward to hear from you.

/Daniel

2024년 11월 19일

The section is not working as it should and the answer that I got from customer support was “we’ve got more important customers, su go ahead and resolve the problem yourself “

Veluma
리투아니아
답글 Section Store개 2024년 11월 20일

Hi there,

I have just read your ticket and that's definitely a misunderstanding on our end.

We're able to help you with what you've requested.

Sorry about that...

We've reached out to you 🙌

/Daniel - CEO Founder.