Section Store: Theme Sections

Section Store: Theme Sections

Avaliações (1.049)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
25 de outubro de 2024

Generally cool. Just my section suddenly disappeared. I couldn't reproduce it. Support doesn't answer.

SQUIRTESS
Alemanha
Aproximadamente 1 mês usando o app
Section Store deixou uma resposta 26 de outubro de 2024

Hi there,

Daniel here - founder of app.

We reply to all emails.

Then i will investigate what went wrong and try to help with your issue ☺️

30 de novembro de 2024

Great sections but they don't have a live chat and say they respond to queries within 24 hours, but it's been 5 days since I've asked for some assistance with formatting issues on a section I purchased and I haven't had any help. Very frustrating.

Intellectra
Estados Unidos
14 dias usando o app
3 de outubro de 2024

Bought multiple sections, only been using 2/8 bought because of the problems they cause.

Also the support never answered on my emails.

Might delete this review if something changes, but overall i am dissapointed.

Hope the support might answer here.

VXSabers
Letônia
Aproximadamente 1 mês usando o app
Section Store deixou uma resposta 4 de outubro de 2024

Hi there,

We have replied to all your emails.

Please reach out through an email address that you can receive response on ☺️

16 de setembro de 2024

My store started crashing after I added several sections. I tried contacting support but haven't received a reply after about a week. I emailed Daniel separately trying to get any help and didn't get any reply after several days. I'm quite disappointed. I already recommended this app to several friends but now I'm getting back to them cause they may destroy their store AND get 0 support fixing it.

Bamboo Bay Sheets
Estados Unidos
14 dias usando o app
Section Store deixou uma resposta 18 de setembro de 2024

Hi there,

Daniel here - founder of app.

We have replied to all your emails.

It might be that you're contacting us through en email that can't receive replies?

Please contact me directly at help@section.store through your email client and not the contact form.

19 de novembro de 2024

The section is not working as it should and the answer that I got from customer support was “we’ve got more important customers, su go ahead and resolve the problem yourself “

Veluma
Lituânia
1 dia usando o app
Section Store deixou uma resposta 20 de novembro de 2024

Hi there,

I have just read your ticket and that's definitely a misunderstanding on our end.

We're able to help you with what you've requested.

Sorry about that...

We've reached out to you 🙌

/Daniel - CEO Founder.

12 de setembro de 2024

Web Devs here.
Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

infinityeyewear
Grécia
1 dia usando o app
25 de novembro de 2024

Habe mir was ausgesucht - kostet 9$. Drücke auf kaufen - Umleitung zu Shopify - Preis = 29$.
Abzocke von Shopify oder in der App absichtliche Falschaussagen?

LilliShop24
Alemanha
17 minutos usando o app
Section Store deixou uma resposta 26 de novembro de 2024

Hi there,

The price is $9.

The issue is because the name of the section is 'Product addons #2' and Shopify does not put a space between the name of the section and the price so it looks like Proudct addons #2$9

I assure you it's only $9 🙌

10 de novembro de 2024

Trash !!!!!! It's not working !!!!!

EarthSoul
Reino Unido
5 minutos usando o app
Section Store deixou uma resposta 11 de novembro de 2024

Hi there,

Daniel here - founder of app.

I'm sorry that you've had a bad experience with the app.

I can't see that you have reached out to us anywhere... We're always here to help.

I have refunded the purchase you made.

We're still happy to help make it work on your store. Just reach out to me personally at: help@section.store

Data de edição: 24 de agosto de 2023

Support was kind and responsive at first. I was guided on what to purchase and how to use the app. Then I kindly left a review when they asked for it.
Afterwards, I paid money and purchased a section. I need help but customer support is not even responding at all. I don't recommend.

DIVINE DESIGN
Reino Unido
Mais de 1 ano usando o app
Section Store deixou uma resposta 3 de setembro de 2023

Hey Omer!

Very sorry that we missed an email from you.

Not that standard we try and live up to.

We have tried to contact you for the last 7 days with no luck.

Any chance you can get back to us?

Data de edição: 23 de janeiro de 2024

Best app and I totally recommend! Daniel was superb with training me on how to use the section app and finding them on my theme! Hurra best addition for any Shopify webpage!

Edit: I am still waiting for my free Section Theme, which I never received after leaving a review." That drops it all off from being a 5 to a 1 asap! It's been five month's.. what a joke!

Little Crafts By Evolve
Estados Unidos
8 meses usando o app
Section Store deixou uma resposta 7 de junho de 2024

Hi there,

We have never heard back from you which is a shame.

We of course still stand by our offer.

Please reach out 🙌