Section Store: Theme Sections
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easy and works perfectly!
Amazing service and very prompt! My issue was resolved quickly and Chud went above and beyond to help me further. Highly recommend. A must need app for any shopify store!!!
had a quick question about what a feature looked like on mobile. team was very quick to respond and answered perfectly!
Very cool sections and the customer support is amazing, really great experience with them!
Really helped us add product tags to our store. So easy to use and works really well.
Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?
*** SECOND UPDATE **
We have investigated for you and your email is not configured in Shopify. You won't receive any replies from anyone. You can reach out to us directly from an email that works and where you can receive a response: daniel@section.store
*** UPDATE ***
We received a new email from you today that we also answered but again never heard from you. Please contact me on: danielkr@live.dk
I don't think you are receiving any of our responses.
***
Hey there,
It's frustrating when it seems like there is no answer...
I just checked our emails and we do have 3 e-mails from you, all which was answered and then no reply back from you. Seems like you do need receive our response.
We're here to help.
Talk soon, Daniel, Founder.
**Update: I was able to come to a resolution with the team at Section Store, and whilst it took a bit longer than I'd have liked, I'm grateful for their efforts. Thank you.**
I purchased one of the comparison tables from Section Store, and after purchasing I learned that it gave me the option to add limited columns, which wasn't listed anywhere on the sales page. I've messaged the team multiple times through the contact form and email supplied to try to get some resolution with only one reply coming from them saying they haven't received any of my messages. If you're looking to buy one of their comparison tables, be aware of this as it is pretty restrictive. If I get no reply, after weeks of chasing already, I'll be left with no choice but to pursue a chargeback on my credit card.
Hey,
This is Daniel - founder of app.
I just went through our tickets and can only find one record from you, that we replied to.
Could you contact me personally: danielkr@live.dk
I will also refund you for this straight away - no need to pursue a chargeback.
Highly recommend Section.Store! really helped us add options to our pages which otherwise did not exist.
Great sections and great prices. I appreciate them not taxing me monthly. The only reason it's not five stars at the moment is because some sections were a little buggy, but they are helping me through good customer service through email.
I really like this app and the owner Daniel. He did a really good job with providing Shopify with some easy to use, aesthetically pleasing sections for stores for free!!!