Section Store: Theme Sections

Section Store: Theme Sections

Reviews (2,541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its cost-effective customizable sections, like "Shoppable Video," which replace multiple paid apps and save on costs. It's praised for easy integration, enhancing store design without custom code. Sections load quickly, improving visual appeal and user experience. Customer support is consistently responsive and helpful. The app's ease of use allows merchants to efficiently enhance their stores while maintaining a unique brand identity.

March 28, 2025

I spend a lot of money optimizing my store speed and cleaning up destructive, irrelevant code. This app will give you custom sections that will weigh your store down and cause you to pay even more. This was not worth it at all. I want a refund for the sections I purchased...

Hempire Innovations
United States
6 months using the app
May 30, 2025

I rarely leave reviews, but this experience was beyond frustrating. I purchased a section from this app expecting it to work out of the box—it didn’t. I followed every instruction provided, but the section simply didn’t function.

When I reached out to support, instead of helping, they brushed me off and told me to "just follow the instructions"—which I had already done. No real support, no troubleshooting, no willingness to take responsibility. Absolutely unacceptable.

This app doesn’t deserve even one star. Do not waste your money or time. There are far better apps out there with support that actually helps you when something goes wrong.

RelaxRiser
Germany
About 2 months using the app
October 3, 2024

Bought multiple sections, only been using 2/8 bought because of the problems they cause.

Also the support never answered on my emails.

Might delete this review if something changes, but overall i am dissapointed.

Hope the support might answer here.

VXSabers
Latvia
About 1 month using the app
Section Store replied October 4, 2024

Hi there,

We have replied to all your emails.

Please reach out through an email address that you can receive response on ☺️

July 9, 2025

I heard such great things ab section.store so I bought a bunch of sections that should be compatible with my store and half of them are glitchy/ broken/dont show up on the page. The kicker is the support team is non existent. After trying to reach out to them over 5 times via email and contact form for the last 2 weeks to get assistance and nothing but crickets. Worst customer support ive ever experienced.

Odeza LifeScience
Canada
22 days using the app
September 20, 2025

I bought 3 sections from this app because their FAQ clearly says the sections work with all Shopify themes and require no coding skills. Unfortunately, that turned out to be false.
• Out of 3 sections, only one worked.
• The testimonial section (#28) didn’t display at all. When I contacted support, they admitted it was a conflict with my theme and offered me an exchange, but I don’t want an exchange — I expected it to work as advertised.
• The product page videos section couldn’t even be added to my product page. Support told me to follow instructions for “Shopify 1.0” which required manual coding (exactly what they promised wasn’t necessary). Even after following those steps, it still didn’t work.
• The third section doesn’t look like the demo they show on their store.

I contacted support multiple times asking for a refund but got no reply. Overall, very disappointing experience. The product did not match the claims, and the lack of response makes it worse.

Bleather FR
United Kingdom
6 days using the app
March 13, 2025

The section store theme section is not working with newer updated themes. The Review Section I purchased can only be placed in the header section - which isn't helpful. I reached out to the seller for a refund, but he kept dodging it suggesting that I am using an outdated theme, which I am not. Finally giving up on it and found a more affordable, better, functional app with good support team.

OneTapNFC
Canada
3 days using the app
Edited January 23, 2024

Best app and I totally recommend! Daniel was superb with training me on how to use the section app and finding them on my theme! Hurra best addition for any Shopify webpage!

Edit: I am still waiting for my free Section Theme, which I never received after leaving a review." That drops it all off from being a 5 to a 1 asap! It's been five month's.. what a joke!

Little Crafts By Evolve
United States
8 months using the app
Section Store replied June 7, 2024

Hi there,

We have never heard back from you which is a shame.

We of course still stand by our offer.

Please reach out 🙌

July 24, 2025

It never works like its displayed, you will need custom coding for it to work or look anything like its displayed on the app preview, very bad and rude customer service, its will take days of back and forth for it to even work properly on site. typical app, over promise and under deliver.

FORM MEMBERS
Australia
About 24 hours using the app
September 12, 2024

Web Devs here.
Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

infinityeyewear
Greece
1 day using the app
December 18, 2024

Update: they still just give you a feeling as if its your problem, and they dont want to refund. Will report them soon. We also experienced that this company helps you 50% of the time. They answer your supportm request, but they never help. We found many of their sections AND KEEP IN MIND, you first know about these flaws AFTER you bought them, and they NEVER refund, that these sections cant be changed in witdh which makes them almost unusable and other has cosmetic and design flaws. On the tip to be a scam, if you ask us. These flaws you first know when you bought them, if you mention it after you bought it they dont answer.

Polly: Premium skønhed til hverdagspriser.
Denmark
6 months using the app