Avis (76)
Affiner
-
Par note
maestrooo mean a great service , i am using there theme it just awesome and i really pleased there service. you should try.
thanks maestrooo!What a compliment you make to us, our support team thanks you, we are always very happy to help the merchants who trust us.
App does not update posts on the website in real time and it randomly skips multiple posts. We'd like to get in touch with your support but the support contact info is nowhere to be found.
This app suddenly doesn't work anymore: it doesn't show photos and it can't reconnect to instagram. Had to switch to another app.
Tried reaching support from their contact page but haven't been able to do so.
We're sorry to hear about the inconvenience. Our app has indeed been restricted by Meta (owning company of Instagram), which caused this breakage. We're trying to reach them to get the app up and running but, as Meta doesn't have any contact form to reach them easily, we don't have a exact ETA on when the app will be back. We have, as a consequence, temporarily hide the app from the app store.
In the interim, we would recommend you to switch to a paid Instagram app from the App Store if showing the Instagram feed on your store is vital to your business.
EDIT: we're happy to let you know that Meta has re-enabled the access to the app. You should now be able to re-connect your Instagram account in the app to show your media.
Keeps crashing or doesn't work. Support says its an IG issue but every single other IG feed app gets it right without issues. Makes you questions the capabilities of Maestroo as a whole, and I'm starting to regret buying the Prestige theme...
Hello. We're sorry to hear about your bad experience. A few things to note though:
* The current issue impacting Section Feed is indeed due to Instagram ; our app has been revoked without prior notice, which suddenly leaded the app to stop working. We have unlisted the app so new merchants can't install it anymore, and we have currently re-submitted the app for validation against Instagram. Please note this usually take a few days. We will warn you once the app is reverted.
* Regarding our themes, this is unfair. Our theme is a paid product, while this app is a free product that we released to merchants for free, when Instagram blocked the ability for themes to directly get Instagram media. We developed and offer this app for free, we've never made a single dollar of revenue on it since its release a few years ago; this is an app that we maintain and develop on our free time. The app is being used by more than 30,000 merchants on Shopify, and we always decided to keep this app free, despite the high support cost and maintenance.
Also, as for any system that depends on a third-party (here Instagram), such issues might arise (this is the first time it has happened in 5 years), and while we're sorry about the inconvenience it is causing, please note that we're doing our best to try to have Instagram re-activate the app, so that it can be up and running.
But please do not compare this app to our themes, which is our paid product, developed by a different team, and supported by over 15 people in the company.
thank you very much. this app is easy to use , nice and clear design, perfect! connection is restored
Installed it and it's one of the most hassle free apps I've used. Click, click, click and it's done. Two suggestions would be to offer the option to change the speed of the carousell, and to allow changes to the number of pics shown in the grid.
Thank you for your nice review!
I've sent your 2 cool ideas to our team, they will quickly have a look at it 😉.
IT'S JUST FANTASTIC. The app is free, easy to customize and the designs are really cool and match with every theme. 5 Stars
Thank you for your review!
maestrooo mean a great service , i am using there theme it just awesome and i really pleased there service. you should try.
thanks maestrooo!
What a compliment you make to us, our support team thanks you, we are always very happy to help the merchants who trust us.
Thank you for your review 😀 !
I just discover this apps by chance and install immediate with good recommended review & WOW its fuss free installation and less than 3 mints its up in my web and what i love is it come in grid, collage and sliding carousel and it make it more fun! love it!
Thank you!
Super easy to set up. Instagram looks good on our page. I would highly recommend. And free for users.
Thank you for your review Fitlegend team!