[Maestrooo] Section Feed

Thank you for your nice review!
We are very happy that you like Section Feed - Instagram Gallery :).

Thank you for your review! Unfortunately, as of today the Instagram API only returns us a single image size, so we do not have any other choice than using this size (we cannot save the images on our end and reduce them as this is against Instagram Terms of service). We will of course update our app if Instagram offers this feature in the future!

Also, please note that our app is using lazy loading, which means that the images are not loaded until they become visible. The impact on site speed due to our app is therefore extremely minimal :).

Thanks for your review. Our app can only show the latest images from your feed, you cannot manually select them, sorry.

We're sorry to hear you're having a bad experience. However, we have been unable to find any support tickets related to your store PrimePepper. Can you please try to reach us again? Please also note that Section Feed is a free app that we're offering to customers, but please note that tickets for the free app are less priority (we try to answer within 48h instead of 24h for our paid themes).

Regarding our theme, we can see that you're using our theme Warehouse, but we can't find any support ticket associated with your store either.

We would, therefore, appreciate it if you could give us a bit more context here about your issues, as it feels a bit unfair here. You can reach our support here: https://support.maestrooo.com/article/203-contact-us

EDIT: we're happy to let you know that Meta has re-enabled the access to the app. You should now be able to re-connect your Instagram account in the app to show your media.

Hi,
Thank you for your review!

It seems that you are having problems installing the application and using it on your shop.

Michael sent you an email a few days ago, but there was no response. Could you please get back to us? We'd be happy to help you set up your Instagram feed.

Thank you Konjak team for your review :).

Thank you for your review and for using our app :). The connection with Instagram can indeed be disconnected automatically under some circumstances, such as if you modify the password of your Facebook or Instagram account. This is done automatically by Instagram (not by the app). Do not hesitate to reach us at support if you need more information.

Thank you for your review. We are indeed facing a temporary outage, our app has been disabled temporarily by Instagram yesterday. We are working with them to make sure to restore it as soon as possible (hopefully this week). In the meantime I would recommend you to hide temporarily the section on your store.

We will let you know once it is restored. Thanks for your patience and sorry for the inconvenience this is causing to you.

Thank you for your nice review Hippie Pants team 😀 !