Overall rating Based on 17 reviews
Highly recommend - we’ve tried several different analytical apps - this is the first one that gives you recap flexibility to break down the customer and product data into the segments we need to target. With the capability to feed into klaviyo and Facebook this is a powerful tool.
Blush and Bar
Data analysis way too complicated and time consuming. Enter [segments] where reports, metrics, visualizations, and integrations (that one would expect from enterprise solutions) but at a fraction of the price. Interface is quite intuitive, features actionable/key insights and easy to navigate for beginners. John is nothing short of amazing in terms of support and platform / feature set evolution. [Segments] by far, is the best in class and a must have to grow your business.
Animals Matter, Inc.
We have increased sales 45% for the month, compared to the same month last year, just from applying the recommendations Segments provides!
I can only imagine, as I gain a deeper understanding of our data analytics and the opportunities Segments reveals, the impact this app will continue to have on our company.
From the first order to loyal customers to churned customers, etc., you will see the areas that should be addressed and the opportunities you are missing. John Chao, cofounder of Segments is a data science expert of 15 years, math and stats wiz and cares about bringing big data to the small business.
We decided on the Enterprise plan and couldn’t be happier! Good Luck to you and your business and I highly recommend you give this app a full commitment for 30 days, to see what it can do for you!!
Thank you so much for the glowing review! We’re so glad you were able to increase sales and thanks for making us be part of your journey. What you said about “commitment” really struck a chord — we love to help but store operators need to commit and want to improve by putting in the work to understand their customers as well. We won’t stop working for you!
This app is great! Connect your Klaviyo and Shopify accounts and it gives you actionable data on your customer base, their purchase lifecycles, and things you should be doing to improve your metrics across new and repeat buyers.
Thanks for the review! We always adding more valuable insights to help our customers find opportunities to improve their marketing and boost ROI!
Do you like waisting your money? Neither do I, so that is exactly why you should choose Segments. It will open your eyes to how customers are spending their money and how you can use that to target more specific and prevent your business from leaving money on the table. This is a lot like taking the red pill and visualising the truth about your business and the best thing is you do not need to be a data analyst or whatnot.
No one likes wasting money! Thank you for the glowing review and "taking the red pill" with us to visualize what customers are doing. Let's grow with your data!
Modest Fashion Mall
Excellent app for those looking to find hidden insights within their store. Use this app to grow your average order value, increase frequency of purchase and reduce churn. Very responsive developers, focused on creating a world-class app. A must-use for all ecom companies looking to take their store to the next level.
Window Film World
This is the fastest way to get granular insights into my customer and prospect bases, build segments, and analyze crucial purchase and retention data. Segments gives you the data you need to make decisions, instantly. Shopify should acquire this app and build it into their platform.
Thank you! I'm glad you were able to make decisions using data from Segments. That's why were are here!
Really impressed with the Segments app. Helps get clarity on CLV, and other key metrics that arnt easily available on Shopify. We use Recharge for subscriptions and the Segments data tags and filters help us separate subscriptions and non-subscriptions ARPU to see whether we are moving in the right direction. Well done
This team really knows what they are doing & will provide help in anyway they can for data science to increase your store revenue! John from Segments is great. This app shows us which metrics we need to pay attention to, customer journey's , and also very important which customers are about to churn, so it takes extended help in customer retention as well. They are like your own data scientist for basically nothing! Keep working hard & excited for the future!
Love what these guys are doing. Even on the free plan there's some good stats that have helped with how we do email campaigns. Would like to see more 1-click actions and modeling. Keep it up!