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Segments is truly amazing. Working for a startup, resources are limited, and I feel like this app has been able to provide deep customer & product insights that I would need a business intelligence team to get otherwise. Tresl's customer success team is also great with app support and helping with data / segment ideas. I would recommend this app to everyone with a Shopify store!
This app really helped us identify segments such as churned customers, loyal customers, and more to integrate into our email marketing on Klaviyo. The dashboard is super easy to use and the data is really useful. Also, Brian from the team has been really helpful whenever we had any questions and is always quick to respond! I highly recommend this app to anyone who is looking to improve their email marketing!
Really helping for pulling data quickly and synching customer tags across Shopify/Klaviyo. Team is really responsive and supportive! The product journey map is also very helpful.
This is the fastest way to get granular insights into my customer and prospect bases, build segments, and analyze crucial purchase and retention data. Segments gives you the data you need to make decisions, instantly. Shopify should acquire this app and build it into their platform.
Thank you! I'm glad you were able to make decisions using data from Segments. That's why were are here!
Thank you Segments team. This app really clears our mind of understanding our customers. Segments showed me which metrics I need to pay attention to. It helps us find our best customers and CLV, which is hard to calculate on our own. The pre-built segments are very useful for me so I don’t have to spend time digging around to know what customer segments exist and what triggers to set. The support team is really helpful, they are always there whenever we need helps. Overall, Segments is an app that very easy to use and understand. Highly recommended.
Wow, thanks for the awesome review.
We will continue to improve our product with your support. :)
As a Shopify Expert and marketer, Segments is an absolute joy to work with. Rather than having to mine data in Google Analytics and create endless dashboards, Segments provides actionable metrics without ever having to setup a dashboard or custom report. As an agency, we've used Segments prior to its App Store launch to assess the customer behaviour on both Shopify Plus stores and new start-ups. From both a CRO and marketing perspective, it has been a godsend. Like all great app developers, these guys listen to what merchants want and take action where they can.
Thanks so much for the glowing review, it means a lot coming from an expert! We *love* our agency partners and we always listen to our customers' needs and pain points as a way to guide our feature roadmaps. We will continue to add great features and strengthen our partnership with you!
These guys are whizzes at data visualization, and are super helpful + responsive with custom requests that come with your product catalog. The app keeps improving and as such, is a key tool for our whole team to better understand customer behavior.
Thanks so much! We are very excited to learn Segments has become a key tool for the whole team. With your support, we will continue to improve our product and add even more powerful insights.
Segment is a game-changer for us. We're able to gain a birds-eye view on all of our cohorts--thanks to Segment's ability to blend data from order, product, and customer tables altogether. Easy navigation, actionable. Highly recommend
Oh wow, thank you for the amazing review. We're incredibly grateful for the comment and the support.
Segments Analytics is one of my favorite Shopify apps, we started on the free plan but upgraded to the Growth plan... its worth it! I've learned so much about various segments of our customers (cohort, purchaser of X product, customers who we've engaged with Y marketing initiative) using the app. It has the cohort analysis that you'll find with other apps, but gives you the ability to cut (segment) that data in a lot more nuanced ways! The app provides a level of intelligence that'd I've only seen larger orgs with a data science team have access to. I'm very happy to have these insights at my finger tips. Also, the customer services for the app is great. Any time I've had questions, I've gotten an answer within a couple hours.
great support, if you have a feature request they are great about adding it to the tool
It's customers like you who inspire us to continually enhance our tool and level up our features. Thank you for being a part of our journey for the past six months, and we look forward to supporting your future feature needs!