Actionable data Insights
Instant access to KPIs like AOV, CLV and Churn. Take action on insights with Customer Journey, Order Timing and Advanced Product Report.
Prebuilt Customer Segments
Market precisely with advanced customer segments based on customer purchase behavior native to your store. Rise above with data superpowers.
Auto-Sync Marketing Channels
Focus on top opportunities across customer lifecycles and auto-sync segments to marketing channels. Go beyond generic flows with Segments.
About Segments Analytics Platform
Get access to data science enjoyed by tech giants and big brands
In the hyper-competitive internet marketplace, merchants who leverage data effectively can rise above the competition. Currently, data science is too cost-prohibitive and near impossible to recruit experienced candidates. Founded by two former Data Scientists from Linkedin, we saw a real need to connect merchants with the power of advanced analytics & data mining.
With Segments, we are giving ecommerce data powers back to the people. *As part of our social mission, we offer merchants with monthly revenue < $5k free access to premium features. Please email firstname.lastname@example.org for activation.
Segments is for Merchants & Marketers who wish to:
- Improve conversions by understanding customer behavior & product affinity
- Measure performance across 30+ KPIs and metrics such as AOV, CLV, & Churn
- Rise above with advanced customer intelligence native to your store
- Save time with automated segmentation without spending weeks of effort
- Act on insights by syncing to email services like Klaviyo and MailChimp
- Go beyond generic flows with precise timing based on purchase cycles and churn risk
- Work directly with experienced data scientists who can advise on your store
Stores get more benefit out of Segments if they have:
- 100+ orders per month
- 2500+ total customers
- 50+ SKUs
- 3+ months of order history
Get started today with a 14-day free trial on our Individual Stores plan
Automatically applied after signup. To continue on premium afterward, you can upgrade and will be prompted to accept payment via Shopify billing.
We help marketers & agencies save time and focus on value-added work
If you are part of a growth agency or a marketer managing multiple stores, we can help you:
- Scale analytics and reporting with immediate access to KPIs and data insights across all your stores. Turn 5 hours into 5 minutes per client with advanced analytics reporting and stop wasting time on vlookups and pivot tables.
- Grow services with advanced data science —Flip between RFM segmentation and visual indicators of how your work is driving the user journey. Generate new growth opportunities with customer intelligence and demonstrate ROI.
Key benefits and features
- Filter by date ranges, tags, and segments to view metrics & insights
- Access 30+ KPIs & Metrics such as CLV, Repurchase Rate, and Churn
- Pre-built customer segmentation across purchase patterns & RFM
- Integrate & sync with top email service provides like Klaviyo and Mailchimp
- Discover key inflection points in purchase likelihood across customer journeys
- Build your own customized segments with advanced filtering WYSIWYG
- Save $$$ on email by suppressing low value and inactive user profiles
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Always available, always free. Get 30 days of customer insights and performance metrics; only upgrade when needed.
30+ metrics incl. AOV, CLV
2 staff accounts
30 days of data view
50 customers export
Advanced analytics, filtering, and segment syncing up to 5,000 customers. Continue on Free Forever after your trial.
Everything in Free
5 staff accounts
2 years of data view
5000 customers export
Everything in Growth plan + full historical data, unlimited exports, and custom analyses when needed.
Everything in Growth
Personal Data Scientist
20 staff accounts
Unlimited data history
Unlimited customers export
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 13 reviews
Most recent reviews
Do you like waisting your money? Neither do I, so that is exactly why you should choose Segments. It will open your eyes to how customers are spending their money and how you can use that to target more specific and prevent your business from leaving money on the table. This is a lot like taking the red pill and visualising the truth about your business and the best thing is you do not need to be a data analyst or whatnot.
No one likes wasting money! Thank you for the glowing review and "taking the red pill" with us to visualize what customers are doing. Let's grow with your data!
Modest Fashion Mall
Excellent app for those looking to find hidden insights within their store. Use this app to grow your average order value, increase frequency of purchase and reduce churn. Very responsive developers, focused on creating a world-class app. A must-use for all ecom companies looking to take their store to the next level.
Window Film World
This is the fastest way to get granular insights into my customer and prospect bases, build segments, and analyze crucial purchase and retention data. Segments gives you the data you need to make decisions, instantly. Shopify should acquire this app and build it into their platform.
Thank you! I'm glad you were able to make decisions using data from Segments. That's why were are here!