Seguno Product Reviews

Seguno Product Reviews

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (20)
Developer
Seguno

Collect and promote product reviews and ratings from inside your shop admin.

Grow your social proof and collect valuable feedback with Seguno Reviews. Customize the storefront widgets to match your brand and send unlimited review requests with a Seguno Email Marketing automation. Help shoppers make informed decisions with image and video reviews. Then, leverage those reviews and ratings as social proof on your storefront and within your marketing emails! The Seguno Marketing Suite is known for being Built for Shopify and its deep integration with your Shopify Admin.

Grow your social proof and collect valuable feedback with Seguno Reviews. Customize the storefront widgets to match your brand and send unlimited review requests with a Seguno Email Marketing automation. Help shoppers make informed decisions with image and video reviews. Then, leverage those reviews and ratings as social proof on your storefront and within your marketing emails! The Seguno Marketing Suite is known for being Built for Shopify and its deep integration with your Shopify Admin. more
  • Add and customize your storefront widgets in the theme editor with no code
  • Collect and auto-publish product reviews, ratings, media, and recommendations
  • Automatically mark reviews as a verified purchase based on your order data
  • Integrate with Seguno Email Marketing to automatically request reviews via email
  • Integrate with Seguno Email Marketing to add product ratings into any emails
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Customer accounts, Seguno Email Marketing, Marketing Automations & Flow

Pricing

Seguno Suite

Free

  • For merchants on the Seguno Email Marketing standard plan
  • -
  • All features included
  • Collect photos and videos in reviews

Standard

$10 / month

  • FREE IN EARLY ACCESS
  • Moderate and auto-publish reviews
  • Unlimited review requests via Seguno Email
  • Customizable, no-code widgets
  • SEO snippets

10-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (20)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 29, 2024

This is a fairly straightforward way to integrate reviews on our Shopify store, especially because it integrates with Seguno eMail app, which makes it easy to request customer reviews through an email that looks and feels like all the other emails we send to our customers. We downloaded the app while it was still in beta, and setting things up required going back-and-forth a few times with Seguno Customer Support. The process wasn't quite intuitive, and that's why we give the app 4 stars instead of 5. It bears mentioning though that Seguno Customer Support is always very helpful and easy to work with.

Another thing needing improvement is that the app allows anyone to leave a review as it doesn't have controls that would prevent those who have not made a purchase on our Shopify store from leaving a review. That is why one has to be very careful with settings for automatic posting of reviews as the only solution to this currently is to disable the automatic posting. For small shops like ours it's not such a big deal to go through all new reviews and verify that purchase was actually made before we approve the review to be published, but we can see where that can be a big problem for stores with higher sales volumes.

Buckaroo Bling
United States
8 months using the app
Seguno replied November 1, 2024

We appreciate you using the app during the early release/beta period. When Shopify sunset their product reviews solution, it was important to us to support Seguno customers without losing incredibly import customer reviews. At that time, all of our import tools were configured for that migration, but we’ve now expanded to far more migration options.

We also agree that having honest, real product reviews is important to give prospective customers confidence when shopping with you, which is why we automatically link reviews to the customer’s Shopify orders to verify their purchase. Automatic publishing is one of the top concerns we hear about from brands, and we now support automatic publishing controls for minimum rating, verified purchase, confirmed review email address, and if there’s an image or video attached to the review. With our Shopify Flow integration, your customer support can be notified when a review is submitted so you can engage customers quickly for any negative reviews (or send them thank you gifts!)

We appreciate you choosing to use the app and providing that early feedback to make the app better. And you know our support team is always happy to help :)

November 26, 2024

The best support of any app on Shopify! They are fast and reliable and innovative.

Poppy Street
United States
7 months using the app
Edited November 20, 2024

Great app, works as expected. Support is helpful and on point. Uploading media works great as well. Gladly give this app a 5 star review

defianceRC
United States
5 months using the app
Seguno replied August 28, 2024

Hello there, and thank you for sharing this feedback. We are currently building this feature and will be happy to announce it once you are able to capture customer media uploads. Please check your email for a special offer from us as well :)

April 5, 2024

Our experience with the Seguno Reviews app has been in line with the high standards of design and functionality that we've come to associate with the Seguno team. The app is not only user-friendly and intuitive but also well-considered from both the customer and business perspectives, addressing our needs comprehensively.

This was our inaugural venture into utilizing a Reviews application. An essential requirement for us was the ability to review feedback before making it public. The Seguno app met this need seamlessly, providing us with the flexibility to automate the publication process whenever we decide it's the right move. As a small business, we appreciate the ability to advance cautiously while exploring new tools.

We recognize reviews as an important facet of social marketing that empowers our customers to make informed decisions and offers us insightful feedback on our product offerings. Once again, Seguno has delivered an app that supports our business growth effectively.

STILWAND
Germany
5 months using the app
May 8, 2024

So far so good.
A lovely design that works well with my shop.
Always a quck and helpful response from Cameron when support is needed.
Highly recommended!

My Botanical Heart
United Kingdom
About 2 months using the app

Support

Seguno can answer any questions you have about Seguno Product Reviews.

Developer

Seguno

104 City Hall Plz Ste 200, Durham, NC, 27701, US

Launched

January 26, 2024 · Changelog

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