Seguno Email Marketing
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UPDATE 6/2021: The best part about Seguno is their customer service. Everyone I have come into contact with is really friendly and knowledgeable. They respond to questions quickly, and there are no questions they consider "stupid questions." Thank you, Kestrel, Katherine, Cameron, and Brian for all your help! I just installed this app a week ago, and I have already managed to import my mailing list from MailChimp, set up automations, and import subscribers from a print magazine campaign I'm running, and all that with no knowledge of coding (none needed for this app). The app is easy to work with on the back end, with good options to personalize emails to match the brand style. Customer support is professional, easy to access, and the reps are very helpful. One of the best things for me is that the app is very light on how it impacts the website speed. I've had issues with speed in the past when using other apps to the point where I had to hire a professional developer to try and help my site perform better. After deleting those apps (2 of them) and installing Seguno Email Marketing in their place, my mobile store speed increased by 12 points. I'm looking forward to seeing what new features the guys from Seguno unveil in the future.
Hi there, thanks very much for taking the time to leave us 5-stars, it really means a lot. We truly appreciate your kind words, and although Seguno doesn't install anything on your storefront, we're happy to hear your site seems to be running faster! Thanks again and if you need anything else, you know where to find us :)
application works perfectly, we are using it for one week but everything looks pretty easy and ui is great.
Thanks so much for leaving us 5-stars! Please don't hesitate to reach out to support if you have any questions at all :)
It has all the functions you need when you're just starting out at a price most stores can afford. Their customer service is excellent. I have used Chat twice and both times it has been responsive and extremely helpful (and nice).
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
Very fast and good support!
Hi there! Thanks for the kind words and 5 stars, we really appreciate it. You know where to find us if you ever need more assistance in the future :)
It's Better, he saved my life..
Updated Review...
Changing my review because they worked with me. I'm rather small and sometimes only get one or two emails a month. Seguno is perfect for me. I highly recommend the service that I have received.
OG
I really like this email service however their new pricing structure doesn't work for me. I left three stars for how well it works. If the pricing hadn't increased from $10 to $35 it would be five stars.
Hi there - Thanks for the review. I'm glad to hear you really like Seguno, and we'd love to have you stick around... I meant it when I said that I wanted people to contact us if this increase would be too difficult to swallow so we could work something out. I understand that affordability is a concern, and emailed you a proposal to continue the conversation. Please get back to me, and I know we’ll find a good way forward together. Thanks for choosing Seguno! - Chris
UPDATE: I've been using Seguno for a few months now and am still very happy. I love the new features added to exclude/include tagged groups of customers in a newsletter and automated emails. This has allowed me to include my wholesale customers in my database. By tagging them as wholesale I can exclude them from the retail emails and newsletters and am going to work on setting up wholesale specific automation. Interactions with support have been quick, friendly and I feel like they really listen to the users. THANK YOU!
I've been very pleased with this app since switching over from mailchimp. Templates are easy to set up, I like the direct integration with Shopify. The only thing I would like to see is the ability to select specific customers to send emails to without having to tag them all - i.e. all customers in a particular state or customers I manually select.
It's great to hear that you've been able to get set up easily! We appreciate your feedback here very much and do hope this sort of expansion can happen in Shopify to make our customer list integration with them even more easy to use. :)
Best way to market products within Shopify! Easy as a breeze:) Looking forward to email automation series, - which they’ve said will happen in near future!
Great marketing app! It makes emailing customers easy and it reminds you to send out emails when certain things happen on your site.
RandomSwag.com
Easy is what we do best! Thanks so much for leaving a review, we really appreciate it :)