Seguno Email Marketing

Seguno Email Marketing

Avis (1 225)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
26 mars 2019

I use Seguno for my email automation now. Sorry mail chimp, but our relationship is over (no offense mail chimp users). This app just simplifies everything from a new email marketer perspective. From sending out your first email to setting up coupons. It's just all a breeze! Highly Recommend!

S Trend Fashion
États-Unis
16 jours d’utilisation de l’application
Modifié le 21 avril 2021

very late response from this team.. i am very disapointed!! very complicated email marketing i ever had.. for that reasson i will delete soon.

Ryusei
Indonésie
14 jours d’utilisation de l’application
Seguno a répondu 16 avril 2021

Hi there! Thank you so much for the kind review :) We've been hoping to get in touch with you for onboarding assistance but it doesn't look like you're getting our emails. Please be on the lookout for an email from help@seguno.com! Hope to connect with you soon!

15 janvier 2019

Your app is amazing, we really appreciate it. My wife and I, we love it! and we know our customers will love the e-mails too. We are looking to do an upgrade, in the near future. This free app, it has to be the best out there! Thanks again!

5 stars from us@
http://www.LuisAndJanet.com

Luis&Janet
États-Unis
15 jours d’utilisation de l’application
5 août 2019

This app removes contacts that have signed up to email marketing, it doesn't remove invalid or spam emails. It states that it checks them but after testing this it doesn't. Personally wouldn't waste your time with this app.

Dynamic Clothing Box
Royaume-Uni
15 jours d’utilisation de l’application
Seguno a répondu 6 août 2019

Hi there! Thank you for trying Seguno. We do tag every customer in Shopify that gets cleaned so if you’d like to resubscribe them to use with a different app then you certainly can. We’re also happy to help do that for you if you contact our support team. Our Spam Protect feature is there to help remove invalid and spambot emails that will damage your deliverability. I understand it can be shocking if a large percentage gets cleaned, especially with a small list, but spambots are an unfortunate reality. I'm happy to discuss this further if you'd like to reach out.

Lastly, since we want to help you be successful regardless, we'd be happy to offer you a very long free trial of our other app, Mail Connect, to handle the integration between Shopify and Mailchimp. Just reach out to support and we'll hook you up. Thanks again for trying Seguno, we wish you all the best.

30 octobre 2020

Provides quite some features but really not intuitive, even for advanced users. Automations are difficult to set up. Templates are fair, but some essential things are not configurable. URLs for pages contain "seguno" and it doesn't seem there's a way to change it.

phonecases.green
Pays-Bas
13 jours d’utilisation de l’application
Seguno a répondu 30 octobre 2020

Hi there, thanks for leaving a review. We have some great resources to help you get up and running quickly. I'll follow up with you directly and I'm happy to hop on a call too if that's easier for you. I'm sorry to hear you did not find things intuitive enough but hope we can turn that around for you. I'm also happy to explain why the unsubscribe page has our name in it and how there's no Shopify API for us to change it. Looking forward to connecting with you and thanks for using Seguno, we really appreciate it! :)

Modifié le 18 juin 2019

Awful, rude support. Annoying "review" process. That's about it. But I guess I'll type some more stuff since I have to.

Konsoul
États-Unis
14 jours d’utilisation de l’application
Seguno a répondu 6 août 2019

I am sorry you did not have a great experience with our account review process but we are strict when it comes to following permission marketing laws and best practices. And while our record of the conversation paints a different picture, we have no hard feelings and wish you all the best with your business. Take care.

31 août 2023

I just installed this, so I haven't played with it that much, but I have to say, absolutely A+++ customer service! I'm not great at doing back end stuff, but from the email I sent in to the help desk at 7am, I have everything I need set up FOR ME by 3pm the same day. Cameron has been absolutely incredible, and I think this app is going to serve me super well!

String Theory Colorworks
États-Unis
Environ 11 heures d’utilisation de l’application
Seguno a répondu 6 septembre 2023

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team, and if you ever have more questions, you know where to find us :)

Modifié le 2 juillet 2019

So far so good. This app is intuitive and straightforward to use. Hope the results from the recent campaign are as good.

Duc-Kit Pro
Royaume-Uni
14 jours d’utilisation de l’application
Seguno a répondu 8 juillet 2019

Fingers crossed for you! Thanks for taking the time to offer a review.

7 août 2019

very good app! Does exactly what you need it to do, very detailed info that you get back form your returns

Rise X Street
États-Unis
14 jours d’utilisation de l’application
28 mars 2020

Really easy to use. Been using alternatives in the past but I'm changing all my stores so Seguno now. Way easier to use and still powerful tools when needed.
It's easy to translate the templates to other language, i sell in another language and that was of great help.

Pusselboden.se
Suède
Environ 10 heures d’utilisation de l’application
Seguno a répondu 30 mars 2020

Hello there, thanks so much for taking the time to leave us a sparkling review, we really appreciate it! Please don't hesitate to reach out to support if there's anything you need :)