Seguno Email Marketing , 1 116 avis
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The service at Seguno is amazing. I have had exemplary service and real guidance on how to better engage with my email list. I had a zoom call, a webinar, and multiple online chats and emails. So important since my store has been mandated closed by COVID19, and I really need to connect with my existing customer base. Mailchimp took 2 days to write me back, and my open rates just kept getting worse and worse. The best thing is Seguno integrates beautifully with shopify so I don't need to learn a new platform and I can manage everything from the comfort of shopify. My open rates are higher than ever, they watch your list to make sure it maintains a good rating to achieve better deliverability, and provide tools on how to increased open rates with your customers. I'm super impressed so far. Now I need a CRM that integrates well with Seguno and Shopify! I also wish they had prettier templates, but I'm happy with what I've got right now!
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
UPDATE 6/2021: The best part about Seguno is their customer service. Everyone I have come into contact with is really friendly and knowledgeable. They respond to questions quickly, and there are no questions they consider "stupid questions." Thank you, Kestrel, Katherine, Cameron, and Brian for all your help! I just installed this app a week ago, and I have already managed to import my mailing list from MailChimp, set up automations, and import subscribers from a print magazine campaign I'm running, and all that with no knowledge of coding (none needed for this app). The app is easy to work with on the back end, with good options to personalize emails to match the brand style. Customer support is professional, easy to access, and the reps are very helpful. One of the best things for me is that the app is very light on how it impacts the website speed. I've had issues with speed in the past when using other apps to the point where I had to hire a professional developer to try and help my site perform better. After deleting those apps (2 of them) and installing Seguno Email Marketing in their place, my mobile store speed increased by 12 points. I'm looking forward to seeing what new features the guys from Seguno unveil in the future.
Hi there, thanks very much for taking the time to leave us 5-stars, it really means a lot. We truly appreciate your kind words, and although Seguno doesn't install anything on your storefront, we're happy to hear your site seems to be running faster! Thanks again and if you need anything else, you know where to find us :)
application works perfectly, we are using it for one week but everything looks pretty easy and ui is great.
Thanks so much for leaving us 5-stars! Please don't hesitate to reach out to support if you have any questions at all :)
It has all the functions you need when you're just starting out at a price most stores can afford. Their customer service is excellent. I have used Chat twice and both times it has been responsive and extremely helpful (and nice).
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
UPDATE: I've been using Seguno for a few months now and am still very happy. I love the new features added to exclude/include tagged groups of customers in a newsletter and automated emails. This has allowed me to include my wholesale customers in my database. By tagging them as wholesale I can exclude them from the retail emails and newsletters and am going to work on setting up wholesale specific automation. Interactions with support have been quick, friendly and I feel like they really listen to the users. THANK YOU!
I've been very pleased with this app since switching over from mailchimp. Templates are easy to set up, I like the direct integration with Shopify. The only thing I would like to see is the ability to select specific customers to send emails to without having to tag them all - i.e. all customers in a particular state or customers I manually select.
It's great to hear that you've been able to get set up easily! We appreciate your feedback here very much and do hope this sort of expansion can happen in Shopify to make our customer list integration with them even more easy to use. :)
Best way to market products within Shopify! Easy as a breeze:) Looking forward to email automation series, - which they’ve said will happen in near future!
Great marketing app! It makes emailing customers easy and it reminds you to send out emails when certain things happen on your site.
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Easy is what we do best! Thanks so much for leaving a review, we really appreciate it :)
I have used Seguno for a little while now and it syncs with other marketing apps seamlessly. For instance, I can use Kit to send email notifications through Seguno in order to make sure my subscribers also get details I share on facebook and blogs are sent as well. Useful
Thanks so much for sharing The Good Vibes! We really appreciate your kind words and are glad to hear you're taking advantage of some of the best features Seguno has to offer :) Thanks again for taking the time to write us a review, it means a lot to us!
So surprised never to have heard of this app before - it's a game changer. Ready-to-go automations with conversion-driven copy, clean design, time-saving auto-generated newsletter templates, FULL integration with Shopify. After having used MailChimp and Omnisend - Seguno is my top pick. Great value pricing plans, too. Highly recommended.
Easy to use and effective for beginners!
I have been using the app for about 4 months now, and I can not complain one bit.
Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're enjoying Seguno so far, if you ever have questions please feel free to reach out to support :)