Seguno Email Marketing

Seguno Email Marketing

Avis (1 174)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
3 mars 2024

good

karakoramexpo
Arabie saoudite
3 mois d’utilisation de l’application
Modifié le 26 août 2019

It's a real disappointment that we are not allowed to share our newsletters to social networks, and that is a very important. I am hoping this gets changed quickly or we will have no choice but to go elsewhere. Otherwise, so far I am very pleased with this newsletter program. I needed to find something to replace MailChimp, and it seems I've found it. Great job guys. Dog Collar Fancy www.dogcollarfancy.com

Dog Collar Fancy
États-Unis
Presque 5 ans d’utilisation de l’application
28 juin 2019

Swapped from Mailchimp once they weren't working with Shopify and Seguno was super easy to set up and works well right from Shopify.

Deryn Schmidt
Nouvelle-Zélande
Presque 5 ans d’utilisation de l’application
Seguno a répondu 15 juillet 2019

Glad to hear you're enjoying the integration! Thanks for the review.

19 avril 2019

We added this to take place of Mailchimp. We have been very impressed with the ease of use all around. As with any app like this, it does take a little bit to get everything setup and designed to match your store design and look, but that is expected.
Overall the app does do very well in achieving our email marketing needs, but it is missing some much needed features which is the reason for only 4 stars.
- Segmented customer lists help to better target your customers based on certain criteria which this lacks. There is no way to send emails to lapsed customers in groups based on their spending habits and such.
- Reporting does show some basic info to give you a good understanding of how the email did, but again is missing features. For example: On abandoned cart emails, there is not way to see who it has been sent to or what customers are in queue for this to be sent to next. Also would be nice to send abandoned cart emails in a series of 3 over a time frame. As a business owner, we need to know where are marketing is making it and who is unsubscribing as well.
- There is no way to target customers for emails that have spent "X" over the past "Y" months. This is a feature that again is due to lack of segmented lists.
There are a few other features that would be great to have in this app. However, it as great having this built in to the backend of the store and needing to go to another site to make or check on your marketing.
Overall, I do recommend this app as a great alternative to Mailchimp or other email marketing apps on the market and we look forward to seeing what is added in the future.

HydroCreations
États-Unis
Plus de 4 ans d’utilisation de l’application
Seguno a répondu 20 avril 2019

Thank you for the thoughtful review! We really appreciate your recommendation and I'm glad you're enjoying the experience of staying within Shopify for everything... Here are a few notes that may be helpful:

- Segmentation: Currently, you can create customer groups within Shopify that are based on things like tags, time since last order, money spent, number of orders, etc. Then, you can target (or exclude) that customer group for your Seguno newsletters... As for the "spent X in last Y months" you could get close and say "spent X and ordered in last Y time period"... Also, an app called Smart Tags can allow you to do more complex segmentation and automatically tag people so they get added to your tag-based Shopify customer groups.
- Reporting: You can see currently abandoned checkouts within Shopify but not all will be reachable. We will be adding the ability to see who performed which actions (delivered, opened, unsubscribed, etc.) soon, it's a top request.
- Automation: Sending multiple emails is one of the most important features on our near-term roadmap so stay tuned.

Please reach out if you need any help with the above or otherwise. There is an exciting roadmap ahead of us and we're thrilled to have you along for the ride. Thanks again :)

18 novembre 2019

This app is very easy to use and informational. Would definitely recommend to anyone who has around 100-200 clients to connect with!

Vero Orthopaedics & Vero Neurology
États-Unis
Plus de 4 ans d’utilisation de l’application
Seguno a répondu 19 novembre 2019

Thanks so much for taking the time to leave us feedback, we really appreciate it! Support is always willing to help if you need assistance using the app :)

Modifié le 15 septembre 2020

This App is amazing in term of sending emails to the customers. Seguno did really comes to the rescue.

luigi’sglobal
États-Unis
Presque 4 ans d’utilisation de l’application
Seguno a répondu 18 septembre 2020

Hi there, thanks so much for leaving us a review, we're happy to hear that Seguno has come to your rescue! If you have any suggestions or feedback for us to improve the app please don't hesitate to reply to the email we sent :)

Modifié le 3 mai 2020

Love the app, super convenient and easy to use. Only thing i wish it were easier to go to the previous screen without it bringing me out of what I’m working on but at least it saves all your work. Thank you!

Polished Boutique
États-Unis
Plus de 3 ans d’utilisation de l’application
Seguno a répondu 20 mars 2020

Hello there, thanks very much for taking the time to leave us feedback, we really appreciate it! We're glad Seguno has been working well for your shop, if you have any questions about it please feel free to reach out to support at any time :)

17 avril 2020

It's really simple to customise emails, and has some great features for automation. I'm hoping they are going to have a feature for customers to request notification of items coming back in stock soon!

Pattie & Co.
Royaume-Uni
Environ 3 ans d’utilisation de l’application
Seguno a répondu 17 avril 2020

Hi there, thanks so much for your honest feedback and great review, we really appreciate it! We do have some exciting new features in the pipeline that are coming soon with regard to automations, so please stay tuned for those :)

29 juin 2019

I like this app because it is integrated in Shopify and easy to use. I hope they add more automations, but it is a app I'd recommend

Skrapekort
Norvège
Presque 3 ans d’utilisation de l’application
Seguno a répondu 11 juillet 2019

Thanks so much for the feedback and the kind review! We do hope to add more options in the future for automations, so keep an eye out. :)

13 avril 2022

really great app and the team are very helpful if we have any issues, especially Cameron who has been a great support

VirClothing
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Seguno a répondu 26 avril 2022

Thank you for your review - we sincerely appreciate it! We've been trying to get in touch about how we can improve your experience or if you can share any feedback on what would make Seguno a 5-star app for you :) Please feel free to respond to my email or open a new case with us. Thanks for being an awesome Seguno customer! - Brian, Customer Team Lead (brian@seguno.com)