Seguno Email Marketing

I am someone who struggles with tech stuff. The staff is always kind, patient, and knowledgeable! They truly make it easy!!!

Seguno does such a wonderful job, particularly for the solopreneur. It helps get the word out. I am so grateful for all the tools and automations Seguno has. There is so much more I haven't discovered yet. That will come in time — because those orders are coming in, and I’ve got to fill them first!

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then.

But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development.

The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you.

When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc.

We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend.

The customer support is really phenomenal. Got literally every question answered instantly via chat. Thank you Anisah R - DAY SAVER!!!! :)

I originally gave this app a 3-star rating because I couldn't get it to do what I thought it should be able to do. Within a couple hours, I was contacted by support to see if what the reason was for a low rating. I explained it to Christina. She quickly replied back and answered all my concerns. (Seems I don't know as much as I thought. What I was wanting the app to do goes against Email Marketing Guidelines. In other words, not allowed) After the explanation, which made perfect sense. Christina also let me know of a couple of things I should try with the app. She had visited my website and came back with suggestions. And really good suggestions. I am happy to change my rating to a 5 star! Thanks!

The App is the best in helping newbies like myself grow. It is awesome as it saves time and efforts.

I've been using Seguno for nearly two years and it always, always amazes me just how responsive and insightful Team Seguno truly is! Every time a webinar is offered, I clear my calendar to attend live and the most recent webinar was inspiring with visual samples and ways to engage our customers while providing value within newsletters. I love the templates and marketing guides provided by Team Seguno! Can't tell I'm kinda 'sweet' on Team Seguno ... well, this is the best, IMHO, email app for Shopify, built for Shopify.

Great app I like the fact that it allows you to continue to work within the Shopify admin section instead of moving you to a different platform/screen and it is integrated with Facebook leads. Great customer service and quick response.

immer freundlich, rascher Support, einfach in der Handhabung... quick support, easy to use....... ;)

I use this app to send newsletters during the holidays and special events. I LOVE the templates they carry to choose from. I have the free version so I have to pay for the templates but they're super inexpensive and well worth it!