Seguno Email Marketing , 리뷰 1,115개

전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 3월 27일

good quality products app is usefull

Smile store
인도
앱 사용 기간 18일
2023년 12월 5일

The interface is easy to use, and everything is pretty straightforward.
However, I have been having issues with this app since day one. It keeps removing my existing subscribers as they are listed as bots. My clients resubscribed a few times and still got removed by Spam Protect and never received their emails. All of these subscribers were getting emails before I switched to Seguno. I have contacted the CS a few times via email, but the problem was never fixed. Also, there is no instant online chat, I waited 3 days just to get one email reply, and CS said from their backend everything looked fine while the issues kept happening.

The recent price change for the standard plan is pretty insane. From 10 to 35. So I am definitely switching to another platform.

Fake Plastic Love
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 Seguno개 2023년 12월 6일

Hi there, Thank you for your feedback - we just sent you an email so we can hopefully help with your concerns directly! We incorrectly believed your concern about SpamProtect was resolved with our support team in April, but I'd be happy to revisit it with you. We've also been happy to work with all of the businesses impacted by the new plans to find a solution that works for them and would love to do so for Fake Plastic Love as well! I hope to hear back! -Brian

2023년 11월 29일

Really great company! I had a few technical questions and their support team went above and beyond to help me. They're also very knowledgeable and friendly. I would highly recommend. :)

Paragon Surfboards
미국
앱 사용 기간 4년 초과
2023년 11월 20일

I'm copying and pasting another review, since I couldn't have said it better myself:

"Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store."

I wish I could justify $35 for Seguno, but I cannot. Bye Seguno!

Black Cat Bazaar
미국
앱 사용 기간 대략 4년
답글 Seguno개 2023년 11월 26일

Thanks for the review. I understand that affordability is a concern right now, and I meant it when I asked people to contact us if this increase would be too difficult to swallow so we could work something out. I wish you had before uninstalling, but Brian emailed you to continue the conversation. Please get back to us or email help@seguno.com, and we’ll find a good way forward together!

To help make sure you see the value in the new features, we’d be happy to help set them up with you over Zoom and walk through how they can all drive more revenue for you. And I’d love for us to help on the design side, too, to make your competitors jealous. :)

I look forward to hearing from you, as we’d love to have you back. I so appreciate you using Seguno over these last 4 years and wish you all the best! - Chris

2024년 4월 21일

Es una buena herramienta para los emprendedores

Kamatista
미국
앱 사용 기간 14일
2023년 11월 27일에 편집됨

I just want to thank Chris Geiss and the Seguno gang for reaching out to me and resolving some issues I had and look forward to working with you guys on building a better marketing plan for my business going forward. Being a small business its a struggle with marketing on a very small budget. I appreciate your help. Happy Holidays!

Coastal Gifts Inc
미국
앱 사용 기간 11개월
답글 Seguno개 2023년 11월 21일

Thanks for the review! We're always here to help and are very excited to be working with you. Happy Holidays!

2023년 12월 12일에 편집됨

This app use to be great and my favorite for email marketing but they are charging way too much now and it's not worth it at all. Went from $10 to $35, I can understand a $5 increase but $15 increase?

Edit: They contacted me and were willing to go back to the previous pricing. Definitely is still my favorite app, easy and nice-looking templates, staff are great and help with any issues you have. Highly recommend using this app.

Phat Ego Electric Bikes of Oregon
미국
앱 사용 기간 7개월
답글 Seguno개 2023년 11월 21일

Hi there - Thanks for the review. I meant it when I said that I wanted people to contact us if this increase would be too difficult to swallow so we could work something out. I understand that affordability is a concern, and emailed you to continue the conversation. Please get back to me, and I know we’ll find a good way forward together. Thanks for choosing Seguno! - Chris

2023년 12월 5일

Seguno is the best hands down! Customer service is the best and it's the most user friendly platform.

Your Blissful
미국
앱 사용 기간 10개월
2024년 4월 25일

erg handig en werkt prima met shopify samen!

Visborden
네덜란드
앱 사용 기간 2개월
2024년 2월 27일

Very good

BEST EKART STORE
인도
앱 사용 기간 대략 2개월