Seguno Email Marketing

ABSOLUTELY NO - STAY AWAY. They have no customer support. They claim to email you which they don't. There is NO phone number at all. They claim to have chat and it's not working ever. There is no onboarding call or help. There transfer install instructions are wrong and outdated which my developers caught and proved to them. We were only emailed 4 days after initial email and then never responded too.

I presume most of these five star reviews are faked because during research they have no companies or sites that are legit. Anyone with a large email list like myself get's no on-boarding or phone support on how to handle this.

I am a real person with real experience and can be contacted anytime if you want to hear the truth.

This review is 1000% accurate and there reply is FALSE. I had to re-install the app to leave a review. I deleted this app before leaving a review and then found out you can't review if deleted.

So to be 1000% accurate I used the app and received NO support and was promised by Brian in email they would call me at my number. I received NOT one call from them.

They emailed me and said "Yes, you are correct. The on-boarding instructions we have posted are incorrect." I then replied that I was willing to speak with them on the phone to do on-boarding and I was promised help. I NEVER received any help.

I have 250K email contacts and a major business. I am not nor would I recommend anyone use a company that you can't have direct phone support.

I have switched to Klaviyo and they called me up right away and quoted me and told me everything I need to know. They then gave me an on-boarding specialist who calls me every week to walk me through all the setup features and best practices. They fully integrate with Shopify and HAVE true support for there customers.

I don't appreciate Seguno sending me threatening emails and publicly calling me a liar. This is poor business practices and you should be ashamed that you have to post this. Go look at there other reviews. I am NOT the only person with issues. I'm just the one who addresses it with 100% FACTS!

Finally i found an email app that is easy. It has the exact same functions as shopify so i know exactly how to navigate it. Super helpful, i'd happily pay the $10 a month

I needed an app to make a quick preorder notification for my email list. It worked great! Easy to pick up and go.

I highly recommend to use Seguno. It is very user friendly, so easy to use and it looks very professional. And most important, I love how all data is integrated in your Shopify store, this makes it so easy.

Only had the app for a few days but so far I’m impressed. I love the fact that it is built directly into Shopify!

Although this application is one of the best sending mails But they ruined it by very bad and late reply from customer support ( if they replied )
and no forums to capture leads and I am not willing to pay money for just emails which is free on shopify

Sent first email checked my links and everything. Email sent and all the links where 404 once landed in my customers in box. Not happy about this app at all!

This is our second store using Seguno and the experience has been nothing short of perfect. Customer service is outstanding

Just created my first newsletter with the app and it looked great! I am so excited to use it on a weekly basis and increase our customer base and biz

I was starting my first online store and seguno was a one of the main apps that helped me boost it. Thank you