Seguno Email Marketing , 1.105 avaliações

Usually use excellent product

Updated Review...

Changing my review because they worked with me. I'm rather small and sometimes only get one or two emails a month. Seguno is perfect for me. I highly recommend the service that I have received.

OG
I really like this email service however their new pricing structure doesn't work for me. I left three stars for how well it works. If the pricing hadn't increased from $10 to $35 it would be five stars.

The interface is easy to use, and everything is pretty straightforward.
However, I have been having issues with this app since day one. It keeps removing my existing subscribers as they are listed as bots. My clients resubscribed a few times and still got removed by Spam Protect and never received their emails. All of these subscribers were getting emails before I switched to Seguno. I have contacted the CS a few times via email, but the problem was never fixed. Also, there is no instant online chat, I waited 3 days just to get one email reply, and CS said from their backend everything looked fine while the issues kept happening.

The recent price change for the standard plan is pretty insane. From 10 to 35. So I am definitely switching to another platform.

Really great company! I had a few technical questions and their support team went above and beyond to help me. They're also very knowledgeable and friendly. I would highly recommend. :)

It is going pretty smooth n im not savy with these kind of stuff

I'm copying and pasting another review, since I couldn't have said it better myself:

"Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store."

I wish I could justify $35 for Seguno, but I cannot. Bye Seguno!

Loving it So Far. Will update detailed review post 1 Month.

I just want to thank Chris Geiss and the Seguno gang for reaching out to me and resolving some issues I had and look forward to working with you guys on building a better marketing plan for my business going forward. Being a small business its a struggle with marketing on a very small budget. I appreciate your help. Happy Holidays!

This app use to be great and my favorite for email marketing but they are charging way too much now and it's not worth it at all. Went from $10 to $35, I can understand a $5 increase but $15 increase?

Edit: They contacted me and were willing to go back to the previous pricing. Definitely is still my favorite app, easy and nice-looking templates, staff are great and help with any issues you have. Highly recommend using this app.

Good app!