Seguno Email Marketing
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I have really enjoyed this app. Removed it to find a cheaper app but none of them come close to the features this one has. Conveniently inside Shopify is a key feature every email marketing app should have if it’s built for Shopify. So far this seems to be the only one. The price is my issue for smaller businesses building their lists.
So glad you came back, and thanks for the honest review! Being Built for Shopify is something we're really proud of. We hear you on pricing as you grow your list - feedback like this genuinely helps. Welcome back!
Although I'm still on a trial for Seguno Email, I do plan to continue using it for the foreseeable future, as I grow my ecommerce store. Support has been excellent (shoutouts to Josh especially - he's a customer service beast) and the features of the app are pretty straight forward and very robust. I love the Canva integration - makes things really simple! One feature I particular love is the personalized discount code generator. Hooks up very simply to Shopify discounts and I think it's a very small and personal gesture that customers appreciate. Thanks for everything, Seguno Email team!
Thanks for sharing your experience! It’s great to hear the integrations and discount code feature are adding value, and we truly appreciate the kind words about Josh and our support team. Looking forward to continuing to support your store’s growth!
Really like the app! Super user-friendly. The support is the best though, timely replies and helpful real people to solve your problem! Matt helped me today and my issue was fixed in minutes.
Thank you so much, this made our day! We'll make sure Matt gets a shoutout for the speedy help. Our support team truly cares, and it's great to know it shows. We're here to help, so don't hesitate to reach out if you need us!
Seguno is a fantastic app and has become an essential part of our email marketing workflow. It’s intuitive, well integrated with Shopify, and allows us to manage newsletters and automations in a very efficient way. What really makes the difference is the support team: extremely responsive, knowledgeable, and genuinely helpful. Whenever we had a question or needed assistance, they were quick and precise in finding a solution. Highly recommended for anyone looking for a reliable and well-built email marketing tool for Shopify.
We really appreciate you sharing your experience! We’re thrilled Seguno fits so well into your email marketing workflow, and we’ll be sure to share your kind words with our support team. Thanks for recommending us!
I've been using Serguno Email since 2019, publishing a newsletter every week. I find that it a very easy and simple tool to use use. It has great features and great support.
Thank you for the 5-star review! We always appreciate receiving such kind comments from a long-time customer. It's great to hear that you are having a positive experience with the app and the support team. :)
We use Seguno on multiple websites and are very satisfied with it. It is easy to use and we get sales with every newsletter and automation.
Thanks for writing a nice review, we really appreciate it! We're glad to know you've found the app easy to use and have been satisfied with the results. Keep crushing it :)
This app CARRIES my business. its tools are so helpful and seamless with my operations. would recommend again and again!
It's fantastic to hear this, thank you! Knowing the app is playing such a big role in your business means the world to us. We'll keep working hard to make sure it stays that way. Thanks for the recommendation!
Je suis extrêmement déçue par le service client de Seguno.
Cela fait maintenant 4 jours (week-end inclus) que j’attends une solution concrète pour pouvoir simplement démarrer avec l’application, qui m’affiche des messages d’erreur bloquants.
À ce jour, j’ai reçu une seule réponse, puis plus rien pendant plusieurs heures, sans suivi ni résolution. Quand on choisit un outil censé accompagner des professionnels, ce manque de réactivité est clairement problématique.
Impossible de commencer à utiliser le service dans ces conditions.
Je ne recommande absolument pas Seguno pour son service client.
Bonjour à nouveau. Nous sommes sincèrement désolés de ne pas avoir pu vous apporter une solution immédiatement. Nous avons effectué plusieurs suivis pour vous aider à configurer votre système d'automatisation, et nous sommes convaincus que le problème peut être résolu rapidement. Comme mentionné dans nos précédentes réponses, nous serions ravis de vous apporter notre assistance afin que vous puissiez commencer à envoyer des notifications de réapprovisionnement dès maintenant.
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Hello again. We're sincerely sorry that we were unable to provide you with a resolution right away. We've followed up multiple times to help you get your automation configured, which we're confident is a quick fix. As mentioned in our responses, we'd be glad to provide support so that you can start sending back-in-stock notifications right away.
Seguno integrates effortlessly with our B2B Shopify store. It’s user-friendly, provides a wide range of template options, and very easy to link products from the online store. I would highly recommend you try it!
We appreciate you taking a moment to share your feedback, and are glad to hear that the app is meshing well for your B2B store. Your recommendation means a lot to the team, and we thank you for your wonderful review!
The templates kinda suck. Have been no new ones for ages.
Looks bland, doesn't match my stores theme. The builder is not good.
No replies for support. Increase in prices. One star buds.
Hey Jonny - I sent you a few emails yesterday with some ideas that we could help with. I know we have a bit of a time difference but let me know if you didn’t see them, or you can email me directly at brian@seguno.com. Hope to hear back!
