Seguno Email Marketing

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Overall a very user friendly app that makes E-mail Marketing easier. The app still has a few minor limitations that if improved would make the app more robust, but overall it gets the job done. And their Customer Service is always amazing!

Really like the app !! Easy to use... +++ Love that we stay inside Shopify to manage all our marketing emails. Awesome and fast support.

I was able to this app to help create my newsletter. It was easy to edit and include on my website.

So far it's been a really decent app, tutorials are good, customer service is really good, templates and automations are straight forward. Cost so far isn't too bad either.

I really like how professional the newsletters look and how easy they are to customise as they are the same format as Shopify. The support is helpful and friendly. They even took the time to read my blog and give me feedback! I would like an automated newsletter to be sent out every time I wrote a blogpost rather than having to go into the app and send one myself.

I found this app very easy and straightforward to install, set up and use - especially as I am not terribly tech-savvy. I like how it links in nicely with all my Shopify data - so easy to add products or collections to emails. The process for me has been excellent. I would give it the extra star but for two reasons - one the help centre have been taking a while to get back to my queries, however I put this down to many new customers due to shopify and Mailchimp parting ways - I'm sure and they have assured me this will be rectified. The other thing is that currently I can't see which customers have responded to emails via opens, clicks, purchases etc. Again, though, Seguno have told me that this will be something they will be adding to the app.

They offer great features, easy to navigate and support team very helpful. Great app for marketing..

This app makes it so easy to send our regular email newsletters. I love that it is so simple to integrate collections and products. The transition from Mailchimp was simple, and it is great to be managing our customer database all in one place. I love that we can do tag-based automations, and I am looking forward to having access to automation series emails, which I read was on the roadmap for this app. I do wish the email signup form were more advanced. We have multiple newsletter options (daily, weekly, blog, etc.) and it would be nice to be able to have customers select their options on signup. We are going to create a custom solution to make this happen by creating our own signup form that auto-tags customers, but it is a feature that would have been very helpful if it came with the app. Also, it would be nice if there were an option to embed the sign up form on a different site. We use an external blog, and figuring out how to manage our blog subscribers is going to be a challenge that we didn't face when using Mailchimp.

I used the Seguno app and wasn't a fan of their spam cleaner which ended up deleting some of the emails off my list that I knew were legitimate, like my aunt's and cousin's. After notifying them, Seguno added all the emails I listed back onto my list and even offered additional services to compensate me for my lost time. They definitely went the extra mile with their customer service!