Seguno Email Marketing , 1,105 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email marketing features and seamless integration with Shopify. They value its intuitive interface, customization options, and integration with Canva and Shopify's various features. Many report a significant sales increase due to the app's automation, creative templates, and detailed campaign reporting. The customer service is frequently praised for its promptness and live support. The app is appreciated for its simplicity, affordability, and effectiveness in creating professional emails.
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Now that Mailchimp is gone this looks like a great alternative. I will say that the setup is a bit involved.
Thanks for the review. What part did you have trouble with? We'd love to help, please click the Talk To Support button inside the app to reach us.
I would really like to be able to send emails to specific groups of customers depending on what they are tagged or previously purchased etc. Also, sequence emails, not just a single email to welcome etc more of an on boarding or education series.
Hey! Thanks so much for your review. You can target specific groups of customers based on tags and some other information, please search our help docs for "recipients" to find a relevant article. We hope to expand that area as well but turning our automations into a series of emails is definitely on the list! We appreciate the feedback and you joining us on this journey :)
I switched over from Mailchimp recently. here are my thoughts:
Pros:
- I do like how you can have 2000 subs.
- everything can be done in your shopify panel
- importing from mailchimp was easy
- Free!
Issues:
- Generally the editor to make your emails is very basic and tiring to use.
-- Wish it had an ability to duplicate sections that you made in your current newsletter.
-- Bullets aren't supported
-- It's hard to track and see the stats of all your newsletters. The data is there, but it feels like I have to go through multiple clicks just to see how many people opened by latest newsletter. Would be nice to have a dashboard page that shows your stats: subs, most recent newsletter stats, etc
Thanks so much for your review! I'm a little late here but we really appreciate your feedback and will definitely be adding the features you're interested in. We're grateful you've chosen to use Seguno, thank you for your continued support. Please reach out if you need anything! Thanks again :)
Provides quite some features but really not intuitive, even for advanced users. Automations are difficult to set up. Templates are fair, but some essential things are not configurable. URLs for pages contain "seguno" and it doesn't seem there's a way to change it.
Hi there, thanks for leaving a review. We have some great resources to help you get up and running quickly. I'll follow up with you directly and I'm happy to hop on a call too if that's easier for you. I'm sorry to hear you did not find things intuitive enough but hope we can turn that around for you. I'm also happy to explain why the unsubscribe page has our name in it and how there's no Shopify API for us to change it. Looking forward to connecting with you and thanks for using Seguno, we really appreciate it! :)
Although this application is one of the best sending mails But they ruined it by very bad and late reply from customer support ( if they replied )
and no forums to capture leads and I am not willing to pay money for just emails which is free on shopify
Hi there! We were sorry to miss you over the weekend but followed up as soon as we got back to the office! We also have a few options for the features you mentioned and would be happy to help you get those set up as soon as possible. Please feel free to respond to the email from help@seguno.com - we're always happy to help! - Brian, Seguno