Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

Edited April 14, 2021

This is a good app for email and newsletters. Had a slight issue but it was resolved. I would recommend

QMS
United States
Almost 2 years using the app
Seguno replied April 14, 2021

Thank you so much for the review! I'm glad we were able to get the issue sorted out :) We really appreciate you using Seguno!

October 17, 2019

I've just sent my first newsletter. It felt a bit daunting but it was actually very easy. I had a couple of questions and the support was really good - very quick reply and very helpful. I haven't tried any other email marketing apps but I am happy with Seguno and would recommend them

Amaranthine Beauty Ltd
United Kingdom
Almost 2 years using the app
Seguno replied October 23, 2019

Thank you for your review :) We take pride in our customer support and want you reach out if you ever need more assistance in the future. Best of luck with sales!

Edited June 16, 2020

Mi trovo bene ! app facile, anche per non esperti Merita un 5 stelle ⭐️............................................

Omhandemade
Italy
Almost 2 years using the app
Seguno replied June 16, 2020

Ciao, grazie mille per la tua recensione, apprezziamo davvero che tu abbia dedicato del tempo a lasciarci uno :) Siamo felici di sapere che ti è piaciuto Seguno finora, se hai mai bisogno di assistenza, ti preghiamo di contattare l'assistenza!

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

Edited July 1, 2019

I just switched from Mailchimp to Seguno Email and the customer service has been outstanding! Fast, thorough answers with instructions as needed - thank you! There is only 1 reason I gave this app 4 stars and I am hoping the developers will make a change...The "unsubscribe" in the red outline box at the bottom of the email is so much more prominent than any other email provider's template I have seen or emails that I receive as a customer. Visually, your eye goes right to it. It feels odd to send it out...as though I'm requesting them to unsubscribe because its so prominent. PLEASE, PLEASE, PLEASE...make it less prominent.

I'm adding on to this review because I certainly appreciate your reply. I did notice that an email just sent from you, DOES NOT use the unsubscribe in the red box. Even if you just make the red box on the app templates smaller. PLEASE, it doesn't have to be that large for people to click the correct link at the footer. I'm writing once again, asking for you to make it less prominent OR let all of your app users use the same unsubscribe link that was on your email requesting reviews.
I LOVE how easy the templates are to work with - I don't want to have to find another email provider but I'm embarrassed to send emails with the unsubscribe sooooo prominent.

Kindstyleshop
United States
Almost 2 years using the app
Seguno replied June 18, 2019

Thanks for the review and kind words, we're so glad you're enjoying Seguno. At this time, the styling of the unsubscribe button is not something you can modify. We have found making the option to unsubscribe very clear builds trust with subscribers and reduces spam complaints to protect your deliverability. Also, the thin red border helps it be seen as a destructive action one should only click when they really want to click it... If you're getting your subscribers to read all the way to the bottom of your email then they're clearly engaged and won't unsubscribe. The button is there for the people that scroll down looking to unsubscribe and you want them to find it as quickly as possible. In general, unsubscribes are healthy and not something to worry about. I'm happy to chat more about this topic any time, just reach out... Thanks again for using Seguno, we really appreciate it! :)

Edited November 4, 2021

I started with Seguno about 3 weeks ago and the result is excellent tech support, great educational newsletters and videos and their tools for automation and newsletters are very well designed and easy to use. I've been engaging with similar apps for the past year and Seguno is the winner.
I hope they get their popup tool available soon!

Lucky Dog Pet Boutique
United States
Almost 2 years using the app
Seguno replied September 30, 2021

Hello there, thanks so much for your kind words, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

April 3, 2020

Easy to use, great for keeping track of the mailing list! Setting up campaigns is very straight forward and support is fast.

Bios Clothing
Canada
Almost 2 years using the app
Seguno replied April 7, 2020

Hi there, thanks so much for leaving us 5-stars! We really appreciate your kind words and are happy to hear you enjoyed your experience with support as well :)

May 16, 2020

I will try more. domain verification also ends.
Why not continue?
Please permit of send mail.
Thank you

MITOMO貔貅会
Japan
Almost 2 years using the app
Seguno replied May 16, 2020

Hi there! Thanks for the review and for getting your domain authenticated, that's great. Please check your email for the remaining follow-up questions regarding your account. We look forward to hearing back from you there and to getting you up and running with Seguno. Thanks again!

Edited May 1, 2020

This app is definitely worth it. I use it regularly to send emails out to our clients. Works like a charm! I recommend that you pick this up. FACTS!!!!! Its user-friendly! Best part that I enjoy is the easy email newsletter templates.

Get Laced Shoelaces
United States
Almost 2 years using the app
Seguno replied May 5, 2020

Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding Seguno easy to use and that you're happy with it so far :)

November 6, 2019

Very simple and easy to use email marketing platform for Shopify merchants. Limited functionalities and very basic email editing options, but essential parts are there (newsletter & automation). I would recommend for every Small Business running on Shopify. Large & Enterprise level merchants should look elsewhere.

NEAT ECOMMERCE
Canada
Almost 2 years using the app
Seguno replied November 7, 2019

Thanks very much for your recommendation, we really appreciate it! We do plan on adding more advanced features as time goes on to accommodate even more of our customers' requests, and we thank you for your feedback :) Please check your inbox for a follow-up email, we'd love to hear back from you about which specific features you'd like to see Seguno incorporate for the future.

Edited March 7, 2022

I love this app, it's so easy to use and because it's inside Shopify, very easy too to create customers groups to target with the mails. And the best is the support. Very fast and very professional.

Maître Philippe & Filles
Germany
Almost 2 years using the app
Seguno replied April 20, 2020

Hello there, thanks so much for taking the time to leave us 5-stars, it really means a lot to us! We're so happy to hear that you're loving Seguno so far, if you ever have questions please feel free to reach out to support :)