Seguno: Email Marketing

After giving the Seguno Email Popup a try which we LOVE, we decided to also give the Seguno Email Marketing App a try as well. It was so EASY to set up! Especially with the excellent customer service. We only asked for help on one thing, and actually, honestly, it was something very simple. I was just burned out from overwork at the time. LOl! So now were happily working on the spring email marketing campaign. For those of you just getting started with email marketing it can seem overwhelming. When using Seguno Email Marketing App all that disappears and it's such a relief! What we really loved was how fast we were able to set up beautiful automated welcome series that is triggered by the Seguno Popup email subscription. Seguno also gives you 1 free custom subscription landing page (add the link to your website) & also a custom Unsubscribe page. All are fully customizable and match your theme! They have a wide variety of templates to choose from and you can use Canva! There is also a template store full of beautiful themes ready to go. We Highly recommend this App. :)

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then.

But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development.

The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you.

When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc.

We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend.

Cannot sing praises high enough for the team from Seguno - in particular Brian has been looking after my account and has gone to great lengths to make sure Seguno has not just worked for my company but has helped me understand more about email marketing than I have tried to learn by myself over the last nine years of owning my own business. The integration with Shopify blows away Omnisend in every way and the support is 1000 times better than what I was receiving from Omnisend which was annoying at best. If you've come to a halt with your email marketing and want a company that actually cares about your sucess then I highly reccomend Seguno!

Seguno was the last email marketing app I installed in Shopify! ;) I went through several email marketing apps before landing on Seguno - which stuck because of the ease of use, intuitive flows but, most importantly, the outstanding support that is just a click away. As a new shop, I'm still struggling with some base concepts but that wasn't even an issue for Seguno. Not only have they helped me understand nuances of the process, they've also helped me with integration questions with other apps! I've also made a few feature requests to Seguno support and they were all, without question, happily and gratefully accepted. I am confident that Seguno will grow along with my shop and will always be there to help me succeed.

I have been a loyal customer of Seguno since 2019 and I must say that their marketing service is exceptional. What's even more impressive is their customer support, which is top-notch. Their app is very user-friendly and easy to navigate, especially for beginners who are just starting out with email marketing. They offer a wide range of customization options, templates, and advice, which are all readily available on the dashboard. Since I started using Seguno for email marketing, I have noticed a significant increase in my sales. In the four years that I have been a customer, I have never experienced any issues with the app's functionality. However, I recently had a billing issue and I reached out to Seguno for assistance. They promptly worked with Shopify to resolve the issue. Overall, I highly recommend Seguno to anyone looking for a reliable and effective marketing service with incredible support.