Reseñas (782)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
20 de agosto de 2023

Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly.
I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible.
letterseals.com

LetterSeals.com
Estados Unidos
Alrededor de 14 horas usando la aplicación
Channelwill respondió 22 de agosto de 2023

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊
-nona😊

3 de agosto de 2023

Easy to set up. When I had a question I got help very quickly. The FAQ and chat looks great and is customizable. I'm very pleased and recommend it.

Snapframe
Noruega
Alrededor de 14 horas usando la aplicación
Channelwill respondió 6 de agosto de 2023

Thank you for taking the time to leave a review! We're glad to hear that you found our app easy to set up and that our customer support team was able to assist you quickly. 💗We're also happy to hear that you found our FAQ and chat features to be customizable. Thank you for your recommendation and we hope to continue providing you with a great experience.😉
-nona🌻

2 de junio de 2022

So far so good! Had a problem regarding receiving notifications which Molly patiently solved with me! She also told me other features that would help my branding. Thanks again, Molly!

Sweet Matcha Shop
Canadá
Alrededor de 14 horas usando la aplicación
Channelwill respondió 13 de junio de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business and a lot of money!

Warm regards,
Molly|Willdesk Support

24 de agosto de 2022

Jess did a great job, very helpful! Would feel comfortable speaking with them anytime about help needed.

Killer Mystery
Estados Unidos
Alrededor de 13 horas usando la aplicación
Channelwill respondió 25 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

30 de mayo de 2022

thank you Nona, you're amazing, very helpful and patient, you always work so passionately to make sure customers get the best experience and insight and they really are reaping the rewards from your efforts! I love working collaboratively with you, you're always so authentic and enthusiastic.

ifixdeepcomputer
Estados Unidos
Alrededor de 12 horas usando la aplicación
Channelwill respondió 13 de junio de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!
Nona|Willdesk Support

27 de agosto de 2022

i honestly cannot thank the team enough for staying up with me most of the night getting my store to the next level i would recommend to anyone thank you all so much for your help. i cant wait to see my store grow from here on out and with the support of these guys i know i will get there

PetsThatsUs
Reino Unido
Alrededor de 12 horas usando la aplicación
Channelwill respondió 27 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

28 de mayo de 2022

Love this app, I talk with Mich on the live chat and she resolves my problem in a min. I really appreciate their customer services

MyHomeInspiration
Estados Unidos
Alrededor de 11 horas usando la aplicación
Channelwill respondió 13 de junio de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business!
Mich|Willdesk Support

12 de mayo de 2023

Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.

b.y.luxury
RAE de Hong Kong (China)
Alrededor de 10 horas usando la aplicación
Channelwill respondió 12 de mayo de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

29 de julio de 2022

Easy to instal and awesome customer service. Thank you Nona for all of your help. Highly recommend.

Salt and Hart
Estados Unidos
Alrededor de 8 horas usando la aplicación
Channelwill respondió 1 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

Fecha de modificación: 5 de junio de 2022

It's a very good app, looks good as you can customise it freely to your branding and easy to use! Earlier, we did have little miscommunication but the customer service reached out and really nicely and sincerely explained everything and guide me further on how to use/ set up the app (and it's a SUNDAY today and they are still working!) so I really appreciate that a lot! I will be sticking with this live chat app for sure! Highly recommended!

japhethchiara.tw
Singapur
Alrededor de 7 horas usando la aplicación
Channelwill respondió 5 de junio de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business and a lot of money!

Warm regards,
Willdesk Team