Reseñas (403)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
22 de julio de 2023

Easy to use, friendly support, user friendly. I recommand this app to everyone who want to provide live support to customers.

Lèlior
Estados Unidos
3 meses usando la aplicación
Channelwill respondió 23 de julio de 2023

Thank you for your positive feedback on our app! We strive to provide excellent customer support and user experience. Please let us know if there is anything else we can assist you with.

- Mia 💖

12 de septiembre de 2023

great customer service by Sophie.

Windsor Finery Co.
Filipinas
3 meses usando la aplicación
Channelwill respondió 14 de septiembre de 2023

Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!
-nona😊😊

31 de marzo de 2022

Very good customer service, helps us a lot. professional and patient. Chat with them several times, and they respond in a very short time.

Yeewise
China
3 meses usando la aplicación
Channelwill respondió 14 de abril de 2022

You're amazing for expressing your satisfaction by writing a review, Yeewise. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

29 de mayo de 2022

All is very good esp Kelly who assisted me. Very helpful and enthusiastic!
Our store can now accommodate more features.

Marithé + François Girbaud Philippines
Filipinas
3 meses usando la aplicación
Channelwill respondió 13 de junio de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!
Kelly|Willdesk Support

9 de abril de 2023

App works great. Highly recommend. What’s nice it they have an app for the iPhone so I get the messages right away and able to reply quickly making our customers happy. Awesome people to work with too. They are super helpful

Huckle Bee Farms LLC
Estados Unidos
2 meses usando la aplicación
Channelwill respondió 9 de abril de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

11 de abril de 2023

We used the App for some time and had a very good experience. It's not a gigantic suite, rather an App focused on doing what it is designed for. Developers are keen to hear you and add features that make sense. Customer support is great. Overall a fantastic App worth trying. We uninstall due to different reasons, but will certainly consider re-installing in future.

Kawaiimi
Australia
2 meses usando la aplicación
Channelwill respondió 12 de abril de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

5 de septiembre de 2024

Excellent Customer Service, and app is very user friendly.

Juvrena
Estados Unidos
8 minutos usando la aplicación
Channelwill respondió 7 de septiembre de 2024

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.

If you have any questions or need assistance in the future, feel free to reach out!

Best regards,

Kim|Willdesk Support Team of Channelwill

17 de octubre de 2023

Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!

Solo-Air.de
Alemania
Alrededor de 2 meses usando la aplicación
Channelwill respondió 19 de octubre de 2023

That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.

- Mariadel 💖

31 de marzo de 2023

Great support team, user friendly interface. Also aware of customer feedback and working to implement additional features. Easy to recommend if you're looking for a customizable chat widget.

Armodilo Display Solutions Inc
Canadá
Alrededor de 2 meses usando la aplicación
Channelwill respondió 2 de abril de 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mia | Willdesk Support

9 de febrero de 2024

It was great and we quickly fixed the problem. Thanks Sophie

Bubulle et Jujube
Canadá
Alrededor de 2 meses usando la aplicación
Channelwill respondió 10 de febrero de 2024

I'm thrilled to hear that you had a great experience! 😊 We're delighted to have swiftly resolved the issue for you. Thanks a bunch, Sophie! 🌟 If you ever need assistance again, feel free to reach out. 👍

Best regards,
Sophie| Willdesk Support