評論 (403)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2025年4月28日

no es tan facil de entender el sistema
, pero el soporte te da buen servicio

Mexus Pro
墨西哥
使用應用程式 4個月
Channelwill 已回覆 2025年2月7日

Hola,

Gracias por compartir tu experiencia. Lamentamos saber que el sistema no era tan fácil de entender al principio, pero nos alegra saber que nuestro equipo de soporte pudo ayudarte. Trabajamos constantemente para que la plataforma sea más intuitiva. Si necesitas más ayuda, no dudes en ponerte en contacto con nosotros, ¡estamos aquí para lo que necesites! 😊

Saludos cordiales,
Sophie | Willdesk Support

2025年5月6日

Very easy to set up and great customer service!!!

Hiccups Children's Boutique
美國
使用應用程式 大約23小時
Channelwill 已回覆 2025年5月7日

Thank you for the fantastic review! 😊

We're so glad to hear that you found the setup process easy and that our customer service team was able to assist you. If you ever need anything else or have questions along the way, we're always here to help!

Best Regards,

Kim|Willdesk Customer Support

2025年5月20日

Great support and a great platform — wishing you all the best and continued success!

PulinGO
美國
使用應用程式 2個月
Channelwill 已回覆 2025年5月21日

Thank you so much for your kind words! 😊 We're thrilled to hear that you are happy with the support and the app. We really appreciate your feedback🚀. If you ever need further assistance, don’t hesitate to reach out. 💙

We are happy and love to work with you.
We wish you and your store all the best.

Emma |Willdesk Customer Support of Channelwill

2025年2月19日

The customer service has been awesome so far and with a little patience I got the chatbot to do exactly what I wanted!

Emily Moore Designs
美國
使用應用程式 2天
Channelwill 已回覆 2025年2月21日

Thank you for your kind words! We're thrilled to hear that our customer service has been helpful and that you were able to set up the chatbot just the way you wanted. 😊

If you ever need further assistance or have any questions, we're always here to help!

Best regards,

Willdesk Customer Support

2025年5月18日

Nona was amazing and very helpful!

The Doggie Depot
美國
使用應用程式 5個月
Channelwill 已回覆 2025年5月19日

Thank you so much for your kind words! We're thrilled to hear that Nona was amazing and helpful with your concerns. We'll be sure to pass along your compliments—she’ll be so happy to hear them! We look forward to hearing you again soon.

Thank you for choosing, Willdesk!

Best Regards,

Kim|Willdesk Support Team

2025年1月28日

Great service Kim answers all your questions!
she is attentive to your problem and always finds a solution to solve them! thanks to her!

Rouge Panther
法國
使用應用程式 8天
Channelwill 已回覆 2025年1月31日

Thank you so much for taking the time to leave a fantastic review! We are delighted that you're happy with the support. We really appreciate your feedback as we continue to try to provide the best user experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

2025年5月13日

amazing support and app!

BilligaBoden
瑞典
使用應用程式 大約1個月
Channelwill 已回覆 2025年5月14日

Thank you so much for your kind words! 🌟

We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period!

If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊

All the best,

Sophie |Willdesk Support Team

2024年8月10日

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
荷蘭
使用應用程式 5天
Channelwill 已回覆 2024年8月12日

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

2025年6月4日

Great Experience!

Virilion
紐西蘭
使用應用程式 3天
Channelwill 已回覆 2025年6月5日

Thank you so much for taking the time to send your amazing review! We're very glad you are happy with the app. We really appreciate your feedback, we promise to continue efforts in providing the best user experience from using platform.

Feel free to contact us anytime as you may require support or if you have questions and suggestions. We are available 24/7 to help out.

Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

2025年2月4日

great i love this app, support are very available for help

For.me
法國
使用應用程式 2個月
Channelwill 已回覆 2025年2月6日

Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙

Best Regards,

Kim| Willdesk Support Team