評價 (781)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月13日

J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk !

LUXIMAZ
法國
使用應用程式 大約1小時
Channelwill 已回覆 2024年10月14日

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions !

Meilleures salutations,

Kim|Willdesk Support Team of Channelwill

2024年7月28日

Eu recomendo muito que instalem, principalmente se você é dropshipper. O suporte deles é maravilhoso, são muito atenciosos e te ajudam com tudo. No entanto, a plataforma deles é bem intuitiva e bem fácil de navegar.

Arqueira
西班牙
使用應用程式 8天
Channelwill 已回覆 2024年7月30日

Agradecemos a sua recomendação e feedback. Obrigado por dedicar algum tempo a deixar uma avaliação. Fazer a melhor experiência de utilizador e continuar a melhorar os serviços que prestamos são os nossos principais objectivos. Estamos contentes por estar satisfeito com o apoio que recebeu, obrigado pelas suas palavras simpáticas.

Não hesite em contactar-nos a qualquer momento, estamos disponíveis 24/7 para prestar assistência. Mais uma vez, obrigado!

Emma

Willdesk Customer Support of Channelwill

2024年7月26日

Helpful and friendly!

SetsunaEpic
越南
使用應用程式 16天
Channelwill 已回覆 2024年7月27日

Thank you so much for your 5-star review! We're thrilled to hear that you found our service helpful and friendly. Your feedback motivates us to continue providing excellent support. If you need any further assistance, please don't hesitate to reach out!

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

2024年8月5日

very nice!

Della Home
美國
使用應用程式 5天
Channelwill 已回覆 2024年8月7日

Thank you for your kind review! We're delighted to hear that you had a very nice experience with our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Willdesk Support Team

2024年9月5日

Excellent Customer Service, and app is very user friendly.

Juvrena
美國
使用應用程式 8分鐘
Channelwill 已回覆 2024年9月7日

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.

If you have any questions or need assistance in the future, feel free to reach out!

Best regards,

Kim|Willdesk Support Team of Channelwill

2024年9月8日

Support is so good

La Niche à Jouets
法國
使用應用程式 大約5小時
Channelwill 已回覆 2024年9月10日

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the app.

Please feel free to send us a message anytime as you require any form of suppot, we are available 24/7 to provide help.

Many thanks again!

Emma
Willdesk Customer Support Team

2024年2月21日

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
比利時
使用應用程式 接近2年
Channelwill 已回覆 2024年2月22日

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

2024年2月5日

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.

I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Flasher Online Shop
奧地利
使用應用程式 3個月
Channelwill 已回覆 2024年2月8日

🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨

Best regards,
Sophie| Willdesk Support

2023年11月29日

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

PARCINQ Official Store
菲律賓
使用應用程式 1年多
Channelwill 已回覆 2023年12月3日

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. 🚀 If you ever have more questions or need assistance, feel free to reach out. Happy using! 🌈🙌

Best Regards,
Sophie|Willdesk Team

2023年12月9日

Nona is Fantastic. The whole setup is fantastic. We have been having none of issues with other reputable Helpdesk companies. We then found Willdesk and I can honestly say, it is the easiest setup with huge amounts of customisation, incredible app, incredible integration, we particularly like the ease for customers being able to track their orders through the chat widget. 5 star!

Flagship Nutrition™
英國
使用應用程式 5個月
Channelwill 已回覆 2023年12月10日

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Nona and the entire setup fantastic! 🌟 It's awesome to know that Willdesk stands out in comparison to other Helpdesk companies, and we're delighted that the easy setup, extensive customization options, incredible app, and seamless integration have made a positive impact. 🚀 The fact that you appreciate the customer-friendly order tracking through the chat widget means a lot to us! 🛍️⚡️ We're honored to have earned your 5-star rating! ⭐️ Thank you for choosing Willdesk! 🙌

Best Regards,
Sophie|Willdesk Team