WD‑Live Chat, Helpdesk,Chatbot , 726 則評價
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They solve all issues fast
🌟 We're thrilled to hear that our team swiftly resolved all your issues! 🚀 Your satisfaction is our top priority. If you ever need assistance again, don't hesitate to reach out. Thank you for the positive feedback! 👏😊
Best Regards,
Sophie|Willdesk Team
很实用，功能也很齐全。
感谢您的积极评价！😊我们很高兴您觉得我们的产品实用且功能齐全。如果您有任何其他建议或需求，欢迎随时与我们分享！🚀
致以最诚挚的问候、
Sophie| Willdesk 支持
It was quick and resolved in a minute. Thank you so much
I'm thrilled to hear that your issue was swiftly resolved in just a minute! 🚀 Thank you so much for your positive feedback! If you have any more questions or concerns, feel free to reach out. 😊
Best Regards,
Sophie|Willdesk Team
This app is a great help for us. We have already activated it for several months and enjoy working with it. A small minus point is the slow page load, since the pages are not delivered from the same domain. Otherwise great. The support is also helpful and answers quickly. Thank you thank you thank you.
Thank you so much for your positive review! We're thrilled to hear that our app has been helpful to you and that you've been enjoying using it for several months. We apologize for any inconvenience caused by the slow page load, but we're constantly working to improve this aspect of our app. We're glad to hear that our support team has been helpful and responsive. Thank you for choosing our app and for taking the time to leave a review!
-nona
'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'.
This is untrue, WD does not support Whatsapp integration.
Live chat with Mariadel confirmed this.
Hello there,
This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. 😇
We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. 😊💗
If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. 🤗
Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. 🥰
Sincerely,
Sophie
The app does what its supposed to do. It's always hard to set up a new app which is where support comes in. Live support, instantly responding, sorting out all my questions. Love it! All in 30 minutes to set up the app and understand the tool. With genuine, human help. Not redirecting me to help articles but answering my questions in a constructive way. In my case I spoke to Belle and I can say she is the reason I am choosing this app. Thank you!
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our support team was able to assist you in setting up the app quickly and effectively.💞 We pride ourselves on providing genuine, human help and we're glad that Belle was able to make such a positive impression on you. Thank you for choosing our app and please don't hesitate to reach out if you have any further questions or concerns!💗
Best Regards,
Nona|Willdesk Team
Amazing customer service, Sophie was very nice and helpful, app is excellent lots of option to make your website beautiful and professional. Recommend to everyone.
Thank you for your kind words! We are thrilled to hear that Sophie provided excellent customer service and that you found our app to be full of options to make your website beautiful and professional. We appreciate your recommendation and look forward to seeing your website flourish with our app.
- Sophie
Great support, it is a great app which fulfills all our wishes
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! 🙌
Best Regards,
Sophie|Willdesk Team
Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!
Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
- Mariadel // Willdesk Customer Support
it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.
Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support!
- Mariadel 💝