評價 (782)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年8月27日

i honestly cannot thank the team enough for staying up with me most of the night getting my store to the next level i would recommend to anyone thank you all so much for your help. i cant wait to see my store grow from here on out and with the support of these guys i know i will get there

PetsThatsUs
英國
使用應用程式 大約12小時
Channelwill 已回覆 2022年8月27日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

2022年5月28日

Love this app, I talk with Mich on the live chat and she resolves my problem in a min. I really appreciate their customer services

MyHomeInspiration
美國
使用應用程式 大約11小時
Channelwill 已回覆 2022年6月13日

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business!
Mich|Willdesk Support

2023年7月9日

Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.

De Miami Store
美國
使用應用程式 12天
Channelwill 已回覆 2023年7月9日

Thank you for your feedback! We're glad to hear that our support team has been helpful to you. We appreciate your patience as we continue to work on improving our integrations. Rest assured that we're always striving to provide the best possible experience for our users.
- Joewelyn🌹

2023年5月12日

Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.

b.y.luxury
香港特別行政區
使用應用程式 大約10小時
Channelwill 已回覆 2023年5月12日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

2022年7月29日

Easy to instal and awesome customer service. Thank you Nona for all of your help. Highly recommend.

Salt and Hart
美國
使用應用程式 大約8小時
Channelwill 已回覆 2022年8月1日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

編輯時間:2022年6月5日

It's a very good app, looks good as you can customise it freely to your branding and easy to use! Earlier, we did have little miscommunication but the customer service reached out and really nicely and sincerely explained everything and guide me further on how to use/ set up the app (and it's a SUNDAY today and they are still working!) so I really appreciate that a lot! I will be sticking with this live chat app for sure! Highly recommended!

japhethchiara.tw
新加坡
使用應用程式 大約7小時
Channelwill 已回覆 2022年6月5日

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you!!

I wish you a prosperous business and a lot of money!

Warm regards,
Willdesk Team

2023年9月15日

I installed this hoping to get this configured with my email so I could message and keep in touch with customers. After trying unsuccessfully to connect to my email I contacted support but said they would have to pass on to development team, after a week and no response I’ve decided to uninstall. You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.

Family Crafts
英國
使用應用程式 8天
Channelwill 已回覆 2023年9月16日

We apologize for any inconvenience you experienced while using Willdesk. We understand your frustration with the lack of support you received and we are sorry that we were unable to meet your expectations.

We would like to take this opportunity to assure you that we take all customer feedback seriously and are constantly working to improve our products and services. We appreciate your feedback and will use it to make necessary improvements to our support system. We hope to regain your trust and confidence in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for your understanding.

-Joewelyn🌹

2022年2月19日

Everything is good so far. I just installed it. Hopefully I can leave another review after i receive messages from my customers

Konfidence Boutique
美國
使用應用程式 8天
Channelwill 已回覆 2022年2月24日

Thank you for your positive review. Should you have any problems, feel free to contact us. We are always here to help. Regards, Esther

2022年3月26日

Excellent customer service team! Very responsive and answered questions in a timely manner and professionally.

My Bold Kitchen
美國
使用應用程式 大約6小時
Channelwill 已回覆 2022年4月14日

You're amazing for expressing your satisfaction by writing a review, My Bold Kitchen. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

2023年7月11日

Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)

JB
德國
使用應用程式 大約6小時
Channelwill 已回覆 2023年7月13日

Thank you for your positive review! We're glad that you find our customer support helpful and that you're enjoying using Willdesk. We appreciate your suggestion about integrating WhatsApp messaging and will definitely consider it for future updates. Thank you for your support and feedback!
- Joewelyn🌹