評論 (405)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2022年12月16日

This app has a lot of technical issues. The mobile app does not work or alert you of new messages from customers. Upon logging into the desktop version we discovered several missed messages from customers attempting to live chat. This app has given us a poor customer service reputation due to unfixed bugs and errors. Mobile app has little to no features and no notification settings. Overall needs a lot of work and updating, pretty unreliable for a business. Customer service agents keep repeating basic advice and unwilling to understand the magnitude of this problem

Carbonesque
加拿大
使用應用程式 5個月
Channelwill 已回覆 2022年12月17日

Dear Carbonesque,

Please accept my heartfelt apologies for the inconvenience that this caused you.

We totally understand your feelings and we are so sorry for the inconvenience you have experienced. If you can kindly give us another chance, we would take a full check of your website and solve your issues. Please do trust us and we appreciate your understanding a lot. We are also sorry for taking up your time that our customer service failed to resolve your issues, I will take full responsibility of it and we will train and improve more our customer support.

We hope that you will give another chance and we would provide better service and experience.

Sincerest
Rong|Willdesk Product Manager

2023年9月15日

I installed this hoping to get this configured with my email so I could message and keep in touch with customers. After trying unsuccessfully to connect to my email I contacted support but said they would have to pass on to development team, after a week and no response I’ve decided to uninstall. You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.

Family Crafts
英國
使用應用程式 8天
Channelwill 已回覆 2023年9月16日

We apologize for any inconvenience you experienced while using Willdesk. We understand your frustration with the lack of support you received and we are sorry that we were unable to meet your expectations.

We would like to take this opportunity to assure you that we take all customer feedback seriously and are constantly working to improve our products and services. We appreciate your feedback and will use it to make necessary improvements to our support system. We hope to regain your trust and confidence in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.

Thank you for your understanding.

-Joewelyn🌹

2023年7月5日

Falls short to deliver. customer service trying to help but doesn't.
wasted 6 days for an app that doesn't deliver to my needs with too much mixed information on the support end.

casabella.il
以色列
使用應用程式 4天
Channelwill 已回覆 2023年7月5日

We apologize for any inconvenience this may have caused you, Jonatan. We take all feedback seriously and are constantly working to improve our customer service and app functionality. We would like to understand your specific needs and work with you to find a solution that meets your expectations. Our app may not have met your specific needs and we apologize for any inconvenience this may have caused. Our customer service team is always here to assist you and we are committed to providing a better experience for all of our users. We would like to work with you to understand your requirements and find a solution that meets your expectations Jonatan. Please feel free to contact us through our live chat or email us at support@willdesk.email. We also want to assure you that your privacy is important to us and we will never use your personal information for any purpose other than to assist you with your needs. Thank you for your understanding and we look forward to hearing from you Jonatan.

-nona💖

2023年10月2日

unbelievable...UNBELIEVABLE. I dont usually take the time to write reviews but this had me going off the hook!. Im so unset and so annoyed about how disrespected i feel. Their flows are so badly made that you simply cant just edit something without deleting the flow. I messaged the helpdesk and i kid you not, its like 10-15 mins for each reply and eventually after an hour I figured out that you cant actually make a change on the flow without deleting your work you spent hours doing. Something sooo simple. So to add insult to injury, eventually i get annoyed and i say this is wasting my time (still keeping my cool here) and then the helpdesk said (because they know im going to delete the app) they can do the change themsleves......you WHAT????? iv been waiting over a hour for you to reply to help me and now your offering to just do it all in 2 mins yourself?? and only because you want to keep a subcriber??. Im offended with how little they considered my time. For all the shopify ecommerce people out there, you know how much graft building and maintaining a shopify store is, do we have time for this rubbish?

Enamour
英國
使用應用程式 大約3小時
Channelwill 已回覆 2023年10月4日

I would like to sincerely apologize for the frustrating experience you had with our customer support and our platform. Your feedback is essential to us, and we genuinely regret any inconvenience or frustration you may have experienced.

Your dissatisfaction with our service and platform is completely understandable, and we deeply regret the impact it had on your valuable time and work. We take your concerns seriously and are committed to addressing the issues you've raised.

I assure you that your feedback will be shared with our team to improve our services and make sure similar situations do not occur in the future. We understand the importance of a seamless experience, especially for Shopify eCommerce users like yourself.

We appreciate your patience and understanding throughout this ordeal, and we are truly sorry for the frustration you had to endure. Rest assured that we are taking steps to ensure that such delays and inconveniences are minimized going forward.

If you would like to discuss your specific concerns further or if there's anything else we can do to assist you, please do not hesitate to reach out to our customer support team. Your satisfaction is of utmost importance to us, and we are committed to making it right.

Thank you for your feedback and for giving us an opportunity to improve. We hope to regain your trust and serve you better in the future.

Sincerely,
Mariadel

2022年12月12日

Despite advertising 'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger' the app can't actually handle receiving emails. All it can do is post a link to your email address.

Penguin Amusement Inc
美國
使用應用程式 29分鐘
Channelwill 已回覆 2022年12月12日

Dear Penguin Amusement Inc,

This is Rong, I'm so sorry for the inconvenience caused to you, please allow us to express our sincerest apology to disappoint you on how the email feature works, please kindly trust us, we are dedicated to provide better experience to our valued users. if you can kindly give us another chance to improve our service and correct our mistakes,we will be more than appreciated! all we want is to provide you a better experience on using our app! :(

Warmest Regards,
Rong/Product Manager

2024年1月26日

'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'.

This is untrue, WD does not support Whatsapp integration.

Live chat with Mariadel​ confirmed this.

LP Metal Detecting
英國
使用應用程式 26分鐘
Channelwill 已回覆 2024年1月27日

Hello there,

This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. 😇

We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. 😊💗

If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. 🤗

Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. 🥰

Sincerely,
Sophie

2024年2月10日

Buggy!

Tara Sartoria
美國
使用應用程式 14分鐘
Channelwill 已回覆 2024年2月12日

Hello there,

Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. 😇

After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. 😊

To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. 🌹

Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. 🤗

Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. 🌻

Sincerely,
Sophie | Willdesk Support

2025年2月13日

Love it! Great support and awesome tools.

Jurassicgoods
加拿大
使用應用程式 大約7小時
Channelwill 已回覆 2025年2月17日

Thank you so much for your wonderful feedback! 😊 We're thrilled that you love the app and our support. If you ever need anything, we're always here to help! 🚀✨

Thank you for choosing Willdesk~

Best Regards,

Kim|Willdesk Customer Support

2025年2月6日

Best customers service .

The Value Vortex
加拿大
使用應用程式 12天
Channelwill 已回覆 2025年2月8日

Thank you so much for taking the time to leave a fabulous review of 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback and we promise to continue to try to provide the best user experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

2024年12月14日

Natychmiastowa reakcja. W pełni profesjonalna pomoc.

Vital Grounding
波蘭
使用應用程式 12分鐘
Channelwill 已回覆 2024年12月15日

Bardzo dziękujemy za poświęcenie czasu na pozostawienie niesamowitej recenzji! Cieszymy się, że jesteś zadowolony ze wsparcia. Naprawdę doceniamy Twoją opinię i dokładamy wszelkich starań, aby utrzymać wysokie standardy obsługi aplikacji.

Skontaktuj się z nami w każdej chwili, jeśli masz pytania, sugestie lub potrzebujesz wsparcia związanego z Willdesk. Jesteśmy dostępni 24/7, aby zapewnić pomoc. Jeszcze raz dziękujemy!

Emma
Zespół obsługi klienta Willdesk w Channelwill

2024年11月12日

Géniale

Custom Joy
法國
使用應用程式 大約17小時
Channelwill 已回覆 2024年11月14日

Merci beaucoup d'avoir laissé un avis 5 étoiles ! Nous sommes ravis que vous soyez satisfait de l'application. Nous apprécions vraiment vos commentaires et nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur lors de l'utilisation de Willdesk.

N'hésitez pas à nous contacter à tout moment pour tout ce qui concerne la plateforme, nous sommes disponibles 24h/24 et 7j/7 pour vous fournir une assistance. Merci encore !

Emma
Équipe de support client Willdesk de Channelwill

2024年11月2日

¡Excelente atención!
Resolvieron mis consultas rápidamente.
Gracias desde Chile.

ESMIRNA CHILE
智利
使用應用程式 大約6小時
Channelwill 已回覆 2024年11月8日

Muchas gracias por dejarnos una opinión tan positiva. Estamos muy orgullosos de saber que estás contento con el soporte, realmente apreciamos tus comentarios. Estamos comprometidos a mantener altos estándares en la experiencia del usuario al usar la plataforma.

No dude en ponerse en contacto con nosotros en cualquier momento, estamos disponibles 24/7 para proporcionar asistencia. Gracias de nuevo.

Emma
Equipo de Atención al Cliente Willdesk de Channelwill

2024年10月30日

Kim was extremely kind and professional. Thank you so much!

Kibooz
法國
使用應用程式 40分鐘
Channelwill 已回覆 2024年11月2日

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support provided, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma

Willdesk Customer Support Team

2024年10月14日

très bonne application et le service client impeccable

SelfMind
法國
使用應用程式 大約1小時
Channelwill 已回覆 2024年10月16日

Merci beaucoup d'avoir laissé un excellent commentaire ! Nous sommes très fiers d'apprendre que vous êtes satisfaits de l'assistance, nous apprécions vraiment vos commentaires. Nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur dans l'utilisation de l'application.

N'hésitez pas à nous envoyer un message à tout moment, nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider.

Merci encore !

Emma
Équipe d'assistance à la clientèle de Willdesk

2024年9月8日

Support is so good

La Niche à Jouets
法國
使用應用程式 大約5小時
Channelwill 已回覆 2024年9月10日

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the app.

Please feel free to send us a message anytime as you require any form of suppot, we are available 24/7 to provide help.

Many thanks again!

Emma
Willdesk Customer Support Team

2024年8月3日

Wonderful experience. Easy and simple interface..

FashNism
印度
使用應用程式 大約1個月
Channelwill 已回覆 2024年8月5日

Thank you for taking the time to leave an awesome review! We really appreciate the feedback. Making the best user experience and at the same time keeping it simple in using the platform is our main objective. We intend to continue to improve the services we are providing. We are glad that you are happy with the support.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Willdesk Customer Support of Channelwill

2024年7月31日

Amal's Grace
丹麥
使用應用程式 3天
Channelwill 已回覆 2024年8月2日

It's very wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to our products.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
Willdesk Customer Support of Channelwill

2024年7月21日

i would recommend this app because of its great features and layout

Stylish Sphere
巴基斯坦
使用應用程式 11分鐘
Channelwill 已回覆 2024年7月24日

Thank you so much for taking the time to leave such a great review! We are delighted to hear that you are happy with the app features and functions. Feedback keep us motivated to continue to improve the services that we provide.

Please feel free to reach out as you require any form of support or have ideas and suggestions in how we can develop the platform. We're available 24/7 to provide help.

We're always looking for opportunities to enhance our products and services to better serve all the users.

Thank you again for your kind and nice words!

Regards,

Emma
Willdesk Customer Support of Channelwill

2024年6月26日

Awesome support and experience so far! Super responsive and eager to assist. Would recommend!

SnugglShark™
美國
使用應用程式 40分鐘
Channelwill 已回覆 2024年6月28日

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

___________
Emma
Willdesk Customer Support of Channelwill

2024年6月16日

So the far the app is a bit easier to use compared to a previous app i was using and the customer support is brilliant and so helpful.

Lux Pets Inc
英國
使用應用程式 大約5小時
Channelwill 已回覆 2024年6月17日

We hear you! So glad to hear our app is a smoother experience than your previous one, and that our customer support team is shining bright! We're always striving to make things easy and helpful for our users. If you have any suggestions as you keep using the app, don't hesitate to let us know! 🌟 💗

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

2024年6月14日

MARTORIUM
巴基斯坦
使用應用程式 11天
Channelwill 已回覆 2024年6月15日

Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible.

If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for your support!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

2024年5月12日

Its really helpful

The HomeAmour
阿拉伯聯合大公國
使用應用程式 大約2個月
Channelwill 已回覆 2024年5月14日

Thank you for your feedback! We're delighted to hear that you found our service helpful. If you need any further assistance or have more feedback, feel free to reach out to us. 💞

Best regards,
Mariadel // Willdesk Support 💫

2024年5月8日

muy buen servicio de parte de aplicacion por medio de la asistente Sofia, encantado

CLIC Shopping
哥倫比亞
使用應用程式 4天
Channelwill 已回覆 2024年5月10日

¡Nos alegra mucho escuchar eso! 😊💫 Agradecemos tu amable comentario y estamos encantados de que hayas disfrutado del servicio proporcionado por nuestra asistente, Sofía. Si necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias por elegirnos! 🌟

Saludos cordiales,
Sophie 💞
Equipo de Willdesk

2024年4月8日

I would recommend this to others as it is pretty simple to use and customer support is awesome even or the free plan

eTrixie
澳洲
使用應用程式 1天
Channelwill 已回覆 2024年4月9日

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you found our platform easy to use and that you received exceptional customer support, even on our free plan! 😊 Your recommendation means the world to us, and we're here to support you every step of the way. If you ever need assistance or have any questions, don't hesitate to reach out. Happy selling! 🛍️🎉

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

2024年4月4日

The rep helping me today was fantastic and responded quickly

Glacial Petware
美國
使用應用程式 8天
Channelwill 已回覆 2024年4月6日

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

2024年3月14日

The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.

Custom Design Gallery
美國
使用應用程式 3天
Channelwill 已回覆 2024年3月17日

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. 🌟 It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! 🚀 We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. ⭐️⭐️⭐️⭐️⭐️

Best Regards,
Sophie
Willdesk Support Team 🌟

2024年3月5日

Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.

Luxpresso
阿拉伯聯合大公國
使用應用程式 大約1小時
Channelwill 已回覆 2024年3月6日

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

2024年2月21日

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
比利時
使用應用程式 1年多
Channelwill 已回覆 2024年2月22日

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

2024年2月20日

Very helpful. I like it so far!!

Radiant Visage
美國
使用應用程式 10天
Channelwill 已回覆 2024年2月22日

Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!

Best Regards,
Nona🥰
Willdesk Team

2024年2月12日

NI LO PIENSES
西班牙
使用應用程式 大約21小時
Channelwill 已回覆 2024年2月15日

Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌 We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day!

Best Regards,
Kim|Willdesk Team

2024年2月9日

The app features are great value for money and the support is unheard of. Excellent support agents with total knowledge about the app. It's really refreshing to be honest, take a chance on WillDesk and see for your self.

Gemstone Buyer
美國
使用應用程式 大約3小時
Channelwill 已回覆 2024年2月10日

Thank you so much for your positive review! 😊 We're thrilled to hear that you find our app features to be great value for money, and we're especially glad you appreciate our excellent support agents and their comprehensive knowledge. 🚀 We aim to provide a refreshing experience, and we're delighted that you took a chance on WillDesk. Feel free to reach out if you ever need assistance – we're here for you! 👏🌟

Best regards,
Sophie| Willdesk Support

2024年1月10日

So far - so good. I need to learn about your program so I can ask intelligent and productive questions.

Kid-Epics Expressions
美國
使用應用程式 9個月
Channelwill 已回覆 2024年1月13日

Thank you so much for your positive feedback! 😊If you have any more thoughts to share about the program or if there's any specific queries, feel free to let us know! 🌟 We will be more happy to assist you. 🥰

Best regards,
Kim | Willdesk Support

2024年1月4日

Very good customer support and quick :)

DOLCE AESTHETIC
希臘
使用應用程式 34分鐘
Channelwill 已回覆 2024年1月6日

Thank you so much for your positive feedback! 🌟 We're delighted to hear that you found our customer support very good and quick. 😊 Your satisfaction is our priority! If you ever need assistance again, feel free to reach out. 👍

Best regards,
Sophie | Loloyal Support 💫

2023年12月29日

Excellent customer service

Denta Forma
澳洲
使用應用程式 大約4小時
Channelwill 已回覆 2023年12月30日

Thank you for your kind words! 😊 We're thrilled to hear you had an excellent experience with our customer service. If you ever need assistance again, feel free to reach out! 👍🌟

Best regards,
Sophie | Loloyal Support 💫

2023年12月26日

Nona helped me a lot! Thanks :)

DoctorEvening
美國
使用應用程式 7天
Channelwill 已回覆 2023年12月28日

I'm thrilled to hear that Nona was able to assist you! 🌟 Thanks for your feedback, and if you ever need further help, we're here for you! 😊👍

Best regards,
Sophie | Willdesk Support

2023年12月10日

I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.

outpaws_us
美國
使用應用程式 4個月
Channelwill 已回覆 2023年12月12日

🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! 🚀

Best Regards,
Sophie|Willdesk Team

2023年12月2日

Excelente atendimento, foi muito prestativa a Sophie e me ajudou com tudo que precisava! Mesmo sem falar inglês ela foi compreensível com o tempo para que eu pudesse acessar o Google Tradutor e entendesse todas as suas mensagens

Minha loja
巴西
使用應用程式 大約4小時
Channelwill 已回覆 2023年12月3日

Muito obrigado pelas suas amáveis palavras! 😊 Fico feliz por saber que teve uma excelente experiência com o nosso serviço e que a Sophie foi capaz de o ajudar eficazmente. Agradecemos a sua compreensão, e é maravilhoso saber que a comunicação foi facilitada pelo Google Translate. Se tiver mais alguma dúvida ou precisar de ajuda no futuro, sinta-se à vontade para entrar em contacto! 🙌🏼

Com os melhores cumprimentos,
Sophie|Willdesk Team

2023年11月27日

Messiah Aesthetics
英國
使用應用程式 15分鐘
Channelwill 已回覆 2023年11月29日

🌟 Thank you so much for the awesome five-star review! We're thrilled to hear that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌

Best Regards,
Sophie|Willdesk Team

2023年11月27日

Great customer service

Flossies place
英國
使用應用程式 大約3小時
Channelwill 已回覆 2023年11月29日

Thank you for your kind words! 🌟 Our team is thrilled to hear that you had a positive experience with our customer service. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know! 😊👍

Best Regards,
Sophie|Willdesk Team

2023年11月27日

It was quick and resolved in a minute. Thank you so much

Penmanigal
印度
使用應用程式 3天
Channelwill 已回覆 2023年11月29日

I'm thrilled to hear that your issue was swiftly resolved in just a minute! 🚀 Thank you so much for your positive feedback! If you have any more questions or concerns, feel free to reach out. 😊

Best Regards,
Sophie|Willdesk Team

2023年11月26日

Servicio atento y muy bueno

Hoopsters Maniacs
西班牙
使用應用程式 大約1小時
Channelwill 已回覆 2023年11月29日

¡Nos alegra saber que disfrutaste de nuestro servicio! 🌟 Estamos aquí para ayudar en lo que necesites. 😊 ¡Gracias por tu amable comentario! 🙌

Best Regards,
Sophie|Willdesk Team

2023年11月21日

coooool

Rebuild Love
英國
使用應用程式 6天
Channelwill 已回覆 2023年11月22日

Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?💞 We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.💞
Best Regards,
Nona|Willdesk Support Team

2023年11月19日

Connect Hut
加拿大
使用應用程式 大約2個月
Channelwill 已回覆 2023年11月21日

🌟🌟🌟🌟🌟 Thank you so much for the fantastic five-star review! We're thrilled to hear that you had a positive experience! 😊✨ Your support means the world to us! 🌍🙌

Best Regards,
Sophie|Willdesk Live Chat Team

2023年11月15日

Customer support is awesome!

My Store
美國
使用應用程式 2天
Channelwill 已回覆 2023年11月18日

Thank you for your kind words! We take pride in providing excellent customer support and we're thrilled to hear that we've met your expectations. If you ever need assistance in the future, please don't hesitate to contact us.💞
Best Regards,
Nona|Willdesk Live Chat Team

2023年11月13日

The best application support you could ask for. They are excellent.

IDALIOCAFE
墨西哥
使用應用程式 14分鐘
Channelwill 已回覆 2023年11月15日

🌟 Thank you so much for your kind words! We're thrilled to hear that you find our application support excellent. If you ever need assistance or have any questions, feel free to reach out. 😊🙌
Best Regards,
Sophie|Willdesk Live Chat Team

2023年11月10日

Great customer service, I had a small issue but it was solved in just a few minutes.
Thanks Grace

Gentil Official
澳洲
使用應用程式 6個月
Channelwill 已回覆 2023年11月11日

🌟 Thank you so much for your kind words! 🤗 We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! 🙌😊

Sophie|Willdesk Support Team🥰

2023年11月8日

I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!

PlushPond
馬來西亞
使用應用程式 1天
Channelwill 已回覆 2023年11月10日

We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us.
Best,
Nona|Willdesk Support Team🥰

2023年11月4日

I love this app, all my questions are well answered with no problems.

TheFitpro
美國
使用應用程式 1天
Channelwill 已回覆 2023年11月6日

We're thrilled to hear that you love our app! 😍🎉 It's fantastic to know that all your questions are well answered with ease. If you ever need more assistance or have any feedback, please don't hesitate to reach out. Thanks for your support! 🙌💯😊
Sophie|CW Willdesk Team 💬

2023年11月2日

Sehr netter Kundenservice

Wildblade
德國
使用應用程式 大約1小時
Channelwill 已回覆 2023年11月6日

Vielen Dank für Ihr Feedback! 😊👍🌟 Unser Ziel ist es, Ihnen den besten Kundenservice zu bieten. Wir freuen uns, dass Sie mit unserer Hilfe zufrieden sind! 💬👏🛍️
Sophie|CW Willdesk Team 💬

2023年10月22日

She was awesome! Very quick, friendly, and knowledgeable.

Bits Of Cheer
美國
使用應用程式 21天
Channelwill 已回覆 2023年10月26日

👏😊 She was absolutely awesome! 🌟 Very quick ⏩, friendly 😃, and incredibly knowledgeable. 💡 We're delighted to hear about your positive experience, and we're here to provide top-notch support whenever you need it. If you have more questions or need assistance, feel free to reach out. We're here to help! 🚀🤩🌈
Best Regards,
Nona|CW Willdesk Team 💬

2023年10月21日

its very good

charmeuphoria
希臘
使用應用程式 大約24小時
Channelwill 已回覆 2023年10月22日

Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! 💕🥰

- Sophie // Willdesk Customer Support 🤩

2023年10月19日

MIBOUTIK
西班牙
使用應用程式 5天
Channelwill 已回覆 2023年10月20日

Thank you for the 5-star review! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again.

- Mariadel / Willdesk Customer Support

2023年10月12日

it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.

Being Sanatan
印度
使用應用程式 11天
Channelwill 已回覆 2023年10月13日

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support!

- Mariadel 💝

2023年10月9日

The Live chat support was very helpfull. She was very relaxed and answered all my questions. Thank you

Ecommlux
英國
使用應用程式 1天
Channelwill 已回覆 2023年10月11日

Thank you for taking the time to share your positive experience with our live chat support. We are glad to hear that our representative was able to assist you and answer all your questions. We appreciate your feedback and hope to continue providing excellent service to our customers. 🤗💗

- Sophie🤗💗

2023年10月6日

their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.

ShopBig
美國
使用應用程式 1天
Channelwill 已回覆 2023年10月7日

I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗
-nona🤗💝

2023年9月19日

AtomArtColor
加拿大
使用應用程式 大約16小時
Channelwill 已回覆 2023年9月20日

Thank you for the rating! We're thrilled to hear that you're enjoying our live chat app. If you ever have any questions or feedback in the future, feel free to reach out. We're here to help and continuously improve your experience.

- Mariadel

2023年9月15日

I've recently started utilizing this live chat software, and I have to say that it stands out as the most exceptional Shopify chat application I've come across. Its simplicity and user-friendliness really sets it apart!

Tecanio
德國
使用應用程式 大約3小時
Channelwill 已回覆 2023年9月17日

Thank you for your wonderful review! We are delighted to hear that our live chat software has exceeded your expectations and that you find it user-friendly. We appreciate your feedback and are always striving to improve our app to provide the best experience for our users. Please feel free to reach out to us if you have any further suggestions or feedback. Thank you again for your kind words!

-Joewelyn🌹