Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

October 6, 2023

their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.

ShopBig
United States
2 days using the app
Channelwill replied October 7, 2023

I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗
-nona🤗💝

May 4, 2023

Working with Pia was awesome. She acknowledged me to set up my website on the ease way. I love this app, and I highly recommend it. You can also remove branding watermark: just increadiable.

EMFARIOL®
Türkiye
3 days using the app
Channelwill replied May 4, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia | Willdesk Support

May 26, 2023

Very helpful and great support for us. The app is really great and helps us connect better with our customers.

Oblance
United States
About 2 months using the app
Channelwill replied May 27, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

October 18, 2023

Reply fast and solve my questions.

Gaahleri Studio
China
5 months using the app
Channelwill replied October 19, 2023

It's wonderful to hear that the support team was able to respond quickly and provide solutions to your questions. We strive to provide efficient and effective support to all of our customers, so we're glad to hear that we met your expectations. Thank you for taking the time to share your positive experience with us!

- Mariadel 💖

October 21, 2023

its very good

charmeuphoria
Greece
5 months using the app
Channelwill replied October 22, 2023

Thank you for your positive review! We are thrilled to hear that you enjoyed your experience with us. If you have any suggestions on how we can improve, please don't hesitate to let us know. We appreciate your feedback and hope to see you again soon! 💕🥰

- Sophie // Willdesk Customer Support 🤩

August 12, 2023

realy it's amazing app , and the supports , they reply in one menutes , i think only one app you need is willdesk

Lujo Style
United Arab Emirates
25 days using the app
Channelwill replied August 13, 2023

Thank you for your amazing review! We're thrilled to hear that you're enjoying our app and that our support team was able to assist you quickly. We're committed to providing the best possible experience for our users, and we're glad to hear that we've met your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thanks for choosing WillDesk!

-Joewelyn 🌹

July 8, 2023

Very great App also the support, very easy and helpful widget with great features, thank you very much.

Tec Trendz
Algeria
21 days using the app
Channelwill replied July 8, 2023

Thank you for sharing your positive experience with our app and support team. We're thrilled to hear that you find our widget easy to use and helpful, and that you appreciate its great features. We're committed to providing a great user experience and it's great to know that we're meeting your expectations. Thank you for choosing our app and for taking the time to leave a review. If you have any further feedback or suggestions, please don't hesitate to let us know.

- Mia 💖

September 12, 2023

great customer service by Sophie.

Windsor Finery Co.
Philippines
3 months using the app
Channelwill replied September 14, 2023

Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!
-nona😊😊

October 1, 2023

Super Service!

druckwinkler.de
Germany
4 months using the app
Channelwill replied October 3, 2023

Thank you for taking the time to leave us a positive review! We appreciate your support and are thrilled to hear that you had an excellent experience with our service. If you ever need any assistance in the future, don't hesitate to reach out to us. We're always here to help! 💗

-Sophie 🌹

July 13, 2023

Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.

Boutique en ligne officielle de MSI France
Netherlands
About 1 month using the app
Channelwill replied July 14, 2023

Thank you for taking the time to leave a review! We're glad to hear that our team was able to provide efficient and patient service to help you launch your app. 😇If you have any further feedback or needs, please don't hesitate to reach out to us again.💗
-nona😊