Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 16, 2023

Servizio clienti impeccabile e tempestivo.
Per quanto riguarda l'app, ancora la stiamo testando.

Agriturismo biologico Sant'Egle, produzione e vendita prodotti biologici in Toscana Italia
Italy
7 days using the app
Channelwill replied September 18, 2023

Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerà. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. 💗

-Sophie 🌹

September 14, 2023

Great app

Paws Akin
Singapore
About 2 months using the app
Channelwill replied September 17, 2023

Thank you for your positive feedback! We are thrilled to hear that you enjoyed using our app. If you have any suggestions or feedback for us, please do not hesitate to let us know. We are always looking for ways to improve our app and provide the best experience for our users.

-Joewelyn 🌹

June 16, 2023

So far loving the user friendliness of the Willdesk and the customer support on their chat is extremely helpful. Would definitely recommend for those that want a comprehensive chat and FAQ app!

Strength of One
United States
23 minutes using the app
Channelwill replied June 16, 2023

Thank you for your positive feedback! We are glad to hear that you are enjoying the user experience and finding our customer support helpful. We appreciate your recommendation and look forward to continuing to provide you with the best service possible.

- Mariadel 💖

July 27, 2023

Mariadel was a very helpful customer service agent! They stayed on the chat with me for multiple issues I was having!

allymakesmagic
United States
About 1 hour using the app
Channelwill replied July 28, 2023

I'm glad to hear that Mariadel provided you with excellent customer service and was able to assist you with multiple issues. It's always great to have a helpful and supportive customer service representative. Let me know if there's anything else I can do to assist you.

- Mariadel💖

June 4, 2023

Benutzerfreundlichen Oberfläche. Man versteht sofort wo was eingerichtet werden. Falls doch Fragen entstehen, beantwortet der Support in kürzester Zeit.

Einfach top, kann ich wirklich sehr empfehlen

foreverLily.de
Germany
4 months using the app
Channelwill replied June 4, 2023

Vielen Dank für Ihre positive Bewertung! Wir freuen uns zu hören, dass Sie unsere benutzerfreundliche Oberfläche schätzen und dass unser Support-Team schnell und effektiv Ihre Fragen beantworten konnte. Es ist großartig zu hören, dass Sie unsere App empfehlen würden. Wir werden weiterhin daran arbeiten, unseren Service zu verbessern und Ihre Erwartungen zu übertreffen. Vielen Dank für Ihre Unterstützung!

- Mariadel 💖

Edited May 12, 2023

¡Mariadel es increíble! Su atención y servicio en Live Chat, Help Center es simplemente excepcional.

virtualcar.com.co
Colombia
5 months using the app
Channelwill replied May 16, 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Mariadel | Suporte Willdesk

September 12, 2023

good

Blur India
India
7 days using the app
Channelwill replied September 14, 2023

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company!
-nona💗💗

May 3, 2023

The customer service team is large and professional. Their service is excellent, and they respond very quickly.

BUWUS
United States
37 minutes using the app
Channelwill replied May 3, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

November 26, 2023

Servicio atento y muy bueno

Hoopsters Maniacs
Spain
About 1 hour using the app
Channelwill replied November 29, 2023

¡Nos alegra saber que disfrutaste de nuestro servicio! 🌟 Estamos aquí para ayudar en lo que necesites. 😊 ¡Gracias por tu amable comentario! 🙌

Best Regards,
Sophie|Willdesk Team

July 31, 2023

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

N1 - SHOP
Germany
11 months using the app
Channelwill replied August 1, 2023

Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren.

- Sophie 💖