Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 7, 2022

I just downloaded the app and finished the app setting. It is a great app that helps to communicate with customers.

Shoperi
Canada
About 1 year using the app
Channelwill replied September 8, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

July 12, 2022

Sehr einfach handzuhaben, schnelle Einrichtung und der Kundenservice antwortet nach kurzer Wartezeit.

Tachungho europe GmbH
Germany
About 1 year using the app
Channelwill replied July 18, 2022

Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!

Mit freundlichen Grüßen,
Molly|Willdesk-Support

September 10, 2022

Top Notch support! Thanks to Regina for showing detailed steps of using the app, highly recommended!

ALBOUSHIYA
United Arab Emirates
About 1 year using the app
Channelwill replied September 10, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Regina|Willdesk Support

October 18, 2022

Nona was very responsive and spent a good deal of time answering my questions and helping me with the app today. Great customer support!!!

Your Best Friend Pet Boutique
United States
About 1 year using the app
Channelwill replied October 21, 2022

Hello, Your Best Friend Pet Boutique

Thank you so much for your positive feedback. Please use the live chat button if there is ever anything we could do to help you, our customer support is always here to assist you.

Thanks from Willdesk Team! 😊
Nona

June 6, 2022

Muy contento con la app, desde que la uso no me a causado ningun problema y el servicio al cliente de primera calidad.

BYLATY
Spain
About 1 year using the app
Channelwill replied June 14, 2022

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo al recomendarnos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, no dude en contactarnos en el chat en vivo y el correo electrónico.

Realmente,
Equipo Willdesk

December 15, 2022

App that works very well and fast and effective customer support! we are very satisfied with the performance

Hyb
Italy
About 1 year using the app
Channelwill replied December 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

May 29, 2022

All is very good esp Kelly who assisted me. Very helpful and enthusiastic!
Our store can now accommodate more features.

Marithé + François Girbaud Philippines
Philippines
About 1 year using the app
Channelwill replied June 13, 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!
Kelly|Willdesk Support

August 16, 2022

Great service!! Beautiful and professional customizable app. Nona was really helpful and helped me with all little details I asked. Thanks!

Crochetmilie
Canada
About 1 year using the app
Channelwill replied August 16, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

March 29, 2022

Very kind and helpful service, develop team even guaranteed to support a new language translation for me!

Stellar 碩星
Taiwan
About 1 year using the app
Channelwill replied April 14, 2022

You're amazing for expressing your satisfaction by writing a review, Stellar 碩星. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

July 18, 2022

This application is awesome! Very easy to use and the customer service is super responsive & efficient !

STONE49
France
About 1 year using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support