Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

May 29, 2022

All is very good esp Kelly who assisted me. Very helpful and enthusiastic!
Our store can now accommodate more features.

Marithé + François Girbaud Philippines
Philippines
About 1 year using the app
Channelwill replied June 13, 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!
Kelly|Willdesk Support

August 16, 2022

Great service!! Beautiful and professional customizable app. Nona was really helpful and helped me with all little details I asked. Thanks!

Crochetmilie
Canada
About 1 year using the app
Channelwill replied August 16, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

March 29, 2022

Very kind and helpful service, develop team even guaranteed to support a new language translation for me!

Stellar 碩星
Taiwan
About 1 year using the app
Channelwill replied April 14, 2022

You're amazing for expressing your satisfaction by writing a review, Stellar 碩星. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona

July 18, 2022

This application is awesome! Very easy to use and the customer service is super responsive & efficient !

STONE49
France
About 1 year using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

March 31, 2022

I have used this app and it is so much helpful and their customer service is also very good much appreciate

Sahar-online
Pakistan
About 1 year using the app
Channelwill replied April 14, 2022

Hello Sahar-online!
Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands.

All the best
Esther

March 6, 2022

Just started using this app, but so far the customer service has been amazing. I look forward to exploring more.

Lash Hustlers
United States
12 months using the app
Channelwill replied March 18, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your positive review. All the best, Esther

July 15, 2022

The customer rep was very friendly and very quick to resolve the questions and issues I had. Definitely, a service I would highly recommend to anyone!

Michi Otaku Studio
United States
12 months using the app
Channelwill replied July 18, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

February 3, 2023

The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team

Souqkhalifa.com
Nigeria
12 months using the app
Channelwill replied February 4, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

September 9, 2022

I had some concerns and have contacted customer service. I have written with Jade. I don't know how to explain, what I can say is that she is the best, kindest and most helpful person. Thank you very much.

TheHoom
Sweden
12 months using the app
Channelwill replied September 9, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jade|Willdesk Support

November 20, 2022

Mia really took her time guiding me through setting up my FAQ page. She was very patient and understanding :)

Ella & Pixie
Canada
12 months using the app
Channelwill replied November 21, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support