WD‑Live Chat, Helpdesk,Chatbot , 725 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive features, including live chat, FAQ page, and order tracking. It's praised for its reliable performance, ease of setup, and user-friendly interface. The live chat feature and efficient support system are particularly appreciated. Merchants value the app's ability to manage all channels in one inbox, provide real-time chat, and offer personalized customer assistance. The support team is commended for their responsiveness and problem-solving skills. The app also supports multiple languages and is seen as a valuable tool for boosting sales and improving customer interaction.
Refine
-
By rating
Great customer service and amazing product! Highly recommend it to anyone wanting to integrate live chat!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jade|Willdesk Support
Parfait! service client au top!! merci beaucoup, je recommande sans hésitation. merci à Sophie qui a pu m'aider et répondre à toutes mes attentes
Merci pour votre avis! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe de service à la clientèle, en particulier Sophie. Nous apprécions votre recommandation et espérons continuer à vous fournir un service de premier ordre à l'avenir.
-nona💗
Lovely conversation with Nona, really very helpful and friendly :) I will get back if I have any other issues.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
This app is great, it helped me with instant and running issues, but also common issues, and custom colors and styles, it's awesome. Special thanks to Molly, the customer service agent, who helped customers solve many problems for me and gave me a lot of advice. Molly also provided me with the willdesk mobile app and she really took care of me.thx
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
App was really easy to install and configure, and for now all their plans are free of charge which is attractive. overall everything was easy to set-up
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Great customer service! I needed help and they answered all my questions! I totally recommend them!
Hello, ASANTYS HAIRCARE!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona|Willdesk Support Team
The app has the most balanced set of features. and the customer support is quick and helpful. Recommended.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
Thank you for your support. Great application and perfect and fast customer service. All solved fast.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Great app, and lovely customer service. I apreciate all the help i've received making the app work and its functionality
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The customer service is persistent and replies in a timely manner. They have helped me with several questions in setting up the chat. Overall, the app provides a variety of design functions and does not give any glitch errors within my website.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support