Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

June 24, 2022

The APP looks great. It has a ton of useful features. I've just started and not had time to fully verify its work. But Support Service is excellent.

Dawnerz
United States
7 months using the app
Channelwill replied June 27, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Nona|Willdesk Support

August 14, 2022

Very good and useful app. Amazing customer support! Would recommend for sure. It has a great use and could save you a lot of customers!

aniside-shop
Bulgaria
7 months using the app
Channelwill replied August 15, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

July 4, 2022

Great App! Amazing assistance & response time from CheRhee that helped me so quick! App is easy to use & a great addition to any e-commerce website.

B-Tek
South Africa
6 months using the app
Channelwill replied July 4, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

February 4, 2023

Willdesk is a super useful app to have on my site. Real time notifications on either cell or desktop. The team is super responsive and will guide you through any issues you run into.

AstroLab Supplements
United States
6 months using the app
Channelwill replied February 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

February 2, 2023

I can't thank enough Nona, the application is on top of my expectation but the Customer Support is incredible. Nona helped me a lot, thank you!

Sundisun
Australia
6 months using the app
Channelwill replied February 2, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona |Willdesk Support

February 9, 2023

Its a great app and we are very glad to have known and using Willdesk..It satisfies every our need ..I absolutely advice this app for your store

Mea Locus
Italy
6 months using the app
Channelwill replied February 9, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

July 25, 2022

Heel behulpzaam en makkelijk in gebruik! Ik wacht tot de iPhone app er komt dan is het helemaal perfect.

Personal Prints
Netherlands
6 months using the app
Channelwill replied July 25, 2022

Bedankt voor het geven van een 5-sterren beoordeling. We zijn erg dankbaar dat we je goed van dienst zijn geweest. We zullen uw steun zeer op prijs stellen door ons aan te bevelen aan uw vriend over onze app, zodat we hulp aan andere mensen kunnen verspreiden. Als u vragen heeft, neem dan zo vriendelijk contact met ons op! We zullen er altijd voor je zijn om te dienen!

Vriendelijke groeten,
Molly|Willdesk-ondersteuning

July 1, 2022

Super application ! Et j'ai hâte de voir les nouveautés qui arriveront bientôt !! Si vous avez la moindre question, le service client est vraiment au top !

Artena Studio
France
6 months using the app
Channelwill replied July 1, 2022

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir!

Cordialement,
Assistance Nona|Willdesk

August 23, 2022

I have tried other apps, but this one is so easy to integrate. Has alot of features and customer support from Nona is outstanding!

Street Rides
Canada
6 months using the app
Channelwill replied August 25, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

August 17, 2022

Nona helped me a lot . Many many thanks to Nona for being so supportive and providing the best customer service Nona communicates very nicely thumbs up for NONA

BATH & BEAUTIES
United States
6 months using the app
Channelwill replied August 17, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support